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SSA Section 504 Overview

SSA is committed to ensuring that everyone has the opportunity to access our programs, activities, and facilities, regardless of disability, in accordance with Section 504 of the Rehabilitation Act of 1973 and Section 504's relevant implementing regulations, 45 C.F.R. Part 85 (Part 85). Section 504 prohibits Federal agencies and programs that receive Federal funding from discriminating against qualified individuals with disabilities. Part 85 specifies the actions we must take to ensure we do not discriminate against individuals with disabilities.

Introducing the Center for Section 504 Compliance

Carolyn W. Colvin, the Social Security Administration's Acting Commissioner, is committed to maintaining and improving our service to individuals with disabilities. Accordingly, we are pleased to announce the establishment of our Center for Section 504 Compliance. The Center will serve as our focal point for Section 504 activities. It will implement new program enhancements and provide guidance to our offices to ensure that we provide meaningful access to our programs to otherwise qualified customers who have disabilities. Individuals with disabilities may request accommodations that will enable them to participate in or derive the benefits of our programs. The Center will oversee the accommodation request process.

In addition to assisting our offices, the Center is available to assist advocates, the public, and other agencies through our Toll-Free Number, 1-844-881-9061. Our business hours are Monday through Friday from 8:00 a.m. to 4:00 p.m. Eastern Time (except Federal holidays).

Laws and Regulations

Rehabilitation Act of 1973, As Amended
Section 504, Rehabilitation Act of 1973

Section 504 Regulation
45 C.F.R. Part 85

Section 504 Business Process Vision

Part 85 requires SSA to evaluate our current policies and practices, including our programs, activities, and facilities, to ensure that we comply with Section 504 and 45 C.F.R. Part 85. The Section 504 Business Process Vision outlines the actions we are taking to implement many of the self-evaluation key findings and recommendations.

Business Process Vision
Business Process Vision-Text only

Section 504 of the Rehabilitation Act Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Web Page and Document Accessibility Policy

http://www.socialsecurity.gov/accessibility

Special Notice Option

http://www.socialsecurity.gov/notices/

Reasonable Accommodation Procedures - Employment

http://www.socialsecurity.gov/eeo/Reasonable_Accommodation_Procedures/

Notice of Rights

If you believe that SSA, an SSA employee, an SSA contractor, or an agent of SSA discriminated against you, someone you know, or a class of people in connection with an SSA program or activity, and you believe that the discrimination was based on race, color, national origin (including English language ability), religion, sex, sexual orientation, age, disability, or in retaliation for your having participated in a proceeding under this complaint process, you may file a complaint or have a representative file a complaint on your behalf.

SSA-437 (English Version) - Complaint Form for Allegations of Discrimination in Programs or Activities Conducted by the Social Security Administration

SSA-437 (Spanish Version) - Complaint Form for Allegations of Discrimination in Programs or Activities Conducted by the Social Security Administration