Requirements

• A request for reasonable accommodation can be verbal or in writing.


• The need for reasonable accommodation is determined on a case-by-case basis, considering the following: the individual’s specific disability and existing limitations to the performance of a job function, the essential duties of the job, the work environment, and the feasibility of the proposed accommodation.


• Medical documentation may be needed to support a request. If so, the documentation should include information necessary to establish the existence of a disability and the medical basis for a reasonable accommodation. The SSA Medical Office is available to provide medical opinions on evidence submitted in support of a reasonable accommodation request.


• Effective communication is crucial. The employee and the manager must engage in an interactive discussion to clearly identify the nature of the employee’s limitation and what form of accommodation might be necessary.