Social Security Administration
Office Of The Inspector General
Mission Statement
By conducting independent and objective audits, evaluations and investigations,
we inspire public confidence in the integrity and security of SSAs
programs and operations and protect them against fraud, waste and abuse. We
provide timely, useful and reliable information and advice to Administration
officials, Congress and the public.
Vision and Values
We strive for continual improvement in SSAs programs, operations and
management by proactively seeking new ways to prevent and deter fraud, waste
and abuse. We commit to integrity and excellence by supporting an environment
that provides a valuable public service while encouraging employee development
and retention
and fostering diversity and innovation.
Semiannual Report to Congress
April 1 September 30, 2007
A Message from the Inspector General
The seemingly straightforward mission of the Office of the Inspector General
for the Social Security Administration is to prevent and detect fraud, waste,
abuse, and mismanagement in Social Security programs and operations. This has
been a constant since this Office was formed in 1995, and will remain
so for the foreseeable future. Despite this, two realities never cease to amaze
me: how the nuanced character and composition of that mission change from day
to day and year to year, and the willingness and proficiency with which our
auditors, agents, attorneys, and other employees adapt to those changes.
From benefit fraud to Social Security number misuse, from homeland security
to data security, and from misreported earnings to disability program improvement,
the landscape is ever-changing. This makes our work both extremely challenging
and consistently rewarding. On any given day, our employees arrive at any one
of our 75 offices across the country not knowing what new issues will arise
during the course of their workday. Some days, the change in course is subtle,
while some days, issues like terrorism and hurricane relief arrive unexpectedly
and subsume all.
Regardless of the challenges they face, the men and women of the Office of the Inspector General are a talented and dedicated group of professionals. Proud of their work and believing deeply in their mission, they bring diverse skills but the same unyielding commitment to the table every day. I am honored to have the opportunity to leadand, in some respects, be led byeach of them.
This report chronicles their impressive accomplishments over the past 6 months. As you read, I encourage you to take note of the sheer breadth of issues and challenges that they face and the ingenuity and dedication they bring to bear. With steadfast support from our partners in SSA and the Congress, this Office will continue to rise to current challenges and anticipate those waiting just around the bend.
Patrick P. OCarroll, Jr.
Inspector General
Semiannual Report to Congress
April 1 September 30, 2007
Semiannual Report to Congress
Contents
A Message from the Inspector General.........................1
Executive Summary................................................................5
Introduction to Our Organization...............................6
Impact..........................................................................................8
Value..........................................................................................21
People........................................................................................31
Reporting Requirements and Appendices....................37
Glossary of Acronyms.......................................................56
Executive Summary
With this report, the Social Security Administration (SSA), Office of the Inspector
General (OIG) proudly presents its accomplishments from
April 1 September 30, 2007. The sections of this report
correspond to the three major goalsimpact, value, and peopleset
forth in the OIG Strategic Plan: Fiscal Years 2006 2010. Highlights of
our many noteworthy achievements in audit,
investigations, and legal counsel appear in each of these categories as follows:
Impact
We work to have a positive impact on SSA programs and operations by enhancing
their integrity, efficiency, and effectiveness.
Toward this goal, we received 56,221 fraud allegations from SSA employees, the
Congress, the public, law enforcement
agencies, and other sources during the second half of Fiscal Year (FY) 2007.
From those allegations, we closed 5,734 criminal
investigations, resulting in 1,420 arrests, 955 indictments, and 1,833 convictions,
civil monetary penalty (CMP) assessments, and
illegal alien apprehensions. Our Cooperative Disability Investigative (CDI)
Program continues to be one of our most successful
initiatives, contributing to the integrity of SSAs disability programs.
During this reporting period, the efforts of our CDI
Units resulted in more than $105 million in SSA program savings.
Our auditors also had a significant impact during this reporting period, issuing
64 reports and making recommendations on a
wide variety of challenges facing the Agency. Our audit work over the past 6
months includes a review of the organizational
structure and functions of SSAs Office of Disability and Income Security
Programs, in response to a request by the Commissioner
of Social Security. In addition, in an ongoing effort to improve the integrity
of the Social Security number (SSN),
our auditors evaluated the effectiveness of the programs that allow employers
to verify the names and SSNs of existing and
newly hired employees, and reviewed the various purposes for which State and
local governments collect and use SSNs.
Value
Our organization strives to provide valuable products and services in a timely
manner to the Congress, SSA and other key
decision-makers while sustaining a positive return for each tax dollar invested
in OIG activities. During this reporting period, our
auditors identified more than $794 million in questioned costs and nearly $319
million in Federal funds that could be put to better
use. Highlighted audits include a review of improper payments resulting from
the Annual Earnings Test, and an assessment
of the financial impact of the Agencys administrative finality rules on
Title II benefit payments.
In the second half of FY 2007, we are reporting over $201 million in investigative
accomplishments, with over $36 million
in SSA recoveries, restitution, fines, settlements, and judgments, and over
$165 million in projected savings from
investigations resulting in the suspension or termination of benefits. In addition,
we participated in multi-agency investigations
that resulted in over $15 million in savings, restitution, and recoveries for
other agencies. Highlighted investigations in this section
revealed evidence of disability program fraud, representative payee fraud, and
SSN misuse.
During this reporting period, our attorneys initiated 215 CMP actions (Section
1129 cases) that involved false statements or
representations made in connection with obtaining or retaining benefits or payments
under Titles II and XVI of the Social Security
Act (the Act). Included in our investigative accomplishments above is over $3
million in penalties and assessments that our attorneys
imposed through our CMP program.
People
We strive to promote a skilled, motivated, diverse workforce in a positive
and rewarding work environment. During this
reporting period, we hired 23 employees through a variety of sources. In addition,
a review of our current workforce, coupled
with the realization that OIG will have a large number of employees eligible
to retire within the next 5 years, compelled
us to form a workgroup to address this issue. The workgroup is developing a
succession-planning program with the goal
of producing highly qualified candidates for future leadership vacancies.
We continued to target those who misused SSNs in an attempt to defraud the
Federal Governments assistance programs in
the wake of the devastation wrought by Hurricanes Katrina and Rita. As part
of the Department of Justices (DOJ)
Hurricane Katrina Fraud Task Force, during this reporting period, our Office
of Investigations has secured 4 indictments
and 10 convictions of individuals for hurricane-related fraud.
As is reflected in our significant accomplishments during this reporting period,
we never waver in our dedication
to our core mission of inspiring public confidence by detecting and preventing
fraud, waste, and abuse in SSAs programs
and operations. We will continue to work with our partners in SSA, the Congress,
and other Federal agencies to ensure the
integrity and reliability of the Social Security programs upon which so many
Americans depend for their economic security.
Introduction to Our Organization
The SSA OIG comprises the Immediate Office of the Inspector General and four
major components: the Offices of Audit,
Investigations, Resource Management, and the Chief Counsel to the Inspector
General.
Immediate Office of the Inspector General (IO)
IO provides the Inspector General with staff assistance on the full range of
his responsibilities. IO staff provides liaison
with all agencies sharing common interests with OIG and ensures coordination
with Congressional committees, SSA, the Social
Security Advisory Board, and the Presidents Council on Integrity and Efficiency.
IO also includes the Office of Quality
Assurance and Professional Responsibility (OQAPR), which is responsible for
two critical functions. It conducts exhaustive
reviews of each of the OIGs component offices to ensure compliance with
Federal laws and regulations, Agency policies,
and relevant professional standards. OQAPR also conducts thorough and timely
investigations should allegations
of misconduct be lodged against an OIG employee.
Office of Audit (OA)
OA conducts and supervises financial and performance audits of SSA programs
and operations, and makes recommendations
to ensure that program objectives are achieved effectively and efficiently.
Financial audits determine whether SSAs
financial statements fairly present SSAs financial position, results of
operations, and cash flow. Performance audits review
the economy, efficiency, and effectiveness of SSAs programs and operations.
OA also conducts short-term management and
program evaluations, and other projects on issues of concern to SSA, the Congress,
and the general public.
Office of Investigations (OI)
OI conducts and coordinates investigative activity related to fraud, waste,
abuse, and mismanagement in SSA programs and
operations. This includes wrongdoing by applicants, beneficiaries, contractors,
and third parties, as well as by SSA employees
while performing their official duties. This office serves as OIGs liaison
to the DOJ on all matters relating to the investigation
of SSA programs and personnel. OI also conducts joint investigations with other
Federal, State, and local law enforcement
agencies.
Office of the Chief Counsel to the Inspector General (OCCIG)
OCCIG provides independent legal advice and counsel to the Inspector General
on a wide range of issues, including
statutes, regulations, legislation, and policy directives. OCCIG administers
the CMP program, and advises the Inspector
General on investigative procedures and techniques, as well as on legal implications
and conclusions to be drawn from audit and
investigative material. In addition, OCCIG manages OIGs external and public
affairs program, preparing OIG publications and
handling Congressional, media, and public requests for information.
Office of Resource Management (ORM)
ORM provides administrative and management support to the Inspector General
and OIG components. ORM
formulates and executes the OIG budget and confers with the Office of the Commissioner,
the Office of
Management and Budget (OMB) and the Congress on budget matters. ORM is responsible
for strategic planning and
performance reporting, and facility and property management. ORM develops and
maintains OIGs administrative and
management policy and procedures, and performs all human resource support activities
for OIG. ORM also plans,
designs, develops, tests, implements, and maintains hardware, software, and
telecommunications networks to support
OIGs mission.
Impact
We are committed to enhancing SSAs effectiveness and efficiency through
our investigative, audit, and legal activities.
Through our best efforts, we strive to have maximum impact on SSAs programs
and operations to ensure their continued
integrity and reliability.
During this reporting period, we completed numerous audits, investigations,
and legal initiatives covering major SSA program and
management areas, which had a significant impact on the detection and prevention
of fraud, waste, and abuse. The summaries
presented below are indicative of our work over the past 6 months.
Audit Impact Initiatives
OA contributes to this strategic goal by conducting and supervising comprehensive
financial and performance audits, and by
making recommendations to maximize the effective operations of Social Security
programs. These audits, along with short-
term management and program evaluations, focus on those SSA programs and activities
most vulnerable to fraud and abuse.
SSN Protection: Controls over Employee Verification Programs
To assist employers with accurate wage reporting, SSA has several voluntary
services that allow employers to verify
the names and SSNs of existing and newly-hired employees. These include the
Employee Verification Service (EVS)
Telephone/Fax, EVS for Registered Users, and SSN Verification Service (SSNVS).
In addition, SSA participates in a Department
of Homeland Security (DHS) initiative called E-Verify (formerly the Employment
Eligibility Verification System/Basic
Pilot), which assists employers in verifying the employment eligibility of newly
hired employees. In this audit, we assessed controls
over each employee verification program and identified best practices.
We found that SSAs SSNVS had adequate access controls. However, we found
that SSA needed to establish more effective controls
over access to its EVS programs, and that DHS needed to establish more effective
such controls over E-Verify. In addition,
we determined that feedback responses provided to employers were inconsistent
among the verification programs. Finally, we
found that both EVS programs and DHS E-Verify lacked effective controls
related to monitoring employers use of the programs.
Due to the vulnerabilities and inconsistencies we found among these programs,
SSAs data could be susceptible to unauthorized
access as well as inadvertent disclosure of personally identifiable information
(PII) to unauthorized users.
SSA agreed with most of our recommendations, including that SSA (1) consider
combining the EVS telephone/fax and EVS for Registered Users under SSNVS and
(2) ensure that feedback responses provided to employers for the four verification
programs are consistent. SSA disagreed with our recommendation to
consider modifying all verification programs to detect SSNs for individuals
in non-work status. The Agency stated that it believed that
work authorization was DHS responsibility and should be handled through
DHS E-Verify process.
SSA Operations: SSAs Incident Response and Reporting System
The Federal Information Security Management Act of 2002 requires that Federal
agencies implement an information security program
that includes procedures for detecting, reporting, and responding to security
incidents. OMB recently released guidance
regarding the reporting of security incidents involving PII, as well as reminding
Federal agencies of existing requirements. OMB also
explained new requirements for addressing PII issues in FY 2008 information
technology budget submissions. We conducted an
audit to determine whether SSA complied with Federal regulations and established
standards and guidelines with respect to
security incidents involving PII.
We found that SSA established a framework for its incident response and reporting
system. Various components within SSA
work together to protect PII and effectively remediate incidents when they occur.
Moreover, the Agency works diligently to
protect itself against the latest security-related threats. However, SSA needs
to ensure that it appropriately addresses all
security incidents, and that OIG is included in the incident response process.
SSA agreed with our eight recommendations, including that SSA ensure a consistent
definition of a security incident throughout
the Agency; align PII policy and practices with the United States Computer Emergency
Readiness Team; and notify OIG of all
security incidents when they occur, so OIG can determine whether further investigation
is required.
SSA Operations: Organizational Review of the Office of Disability and Income Security Programs
In March 2007, the Commissioner of Social Security requested that we review
the organizational structure and functions of
the Office of Disability and Income Security Programs (ODISP). ODISP directs
and manages the planning, development,
and issuance of operational regulations, standards, and instructions for the
OASDI and SSI programs.
We interviewed 112 ODISP employees, as well as a number of employees in other
SSA components, and reviewed documentation
related to ODISPs organizational structure and functions. We found that
ODISP was not focused solely on planning and program
policy issues, but was also responsible for several operational functions. We
found that some ODISP functions may be better
aligned to improve coordination and productivity, while other functions appear
to be inconsistent with ODISPs mission
and may be managed better elsewhere in SSA. In addition, our interviews with
ODISPs employees and several of ODISPs
customers revealed a consistent theme of poor communication within ODISP and
with other SSA components.
SSA may be better served from a functional point of view if ODISPs main
focus were program policy. The Agency generally agreed
with our recommendations to:
re-direct ODISPs focus to program policy;
align similar/related functions within ODISP;
delineate more clearly the role of ODISP with respect to other components;
improve communications within ODISP and with other components; and,
consider renaming ODISP and SSAs Office of Policy to clarify the roles of each component, or combining ODISP with the Office of Policy.
SSA Operations: Quick Disability Determinations
We assessed SSAs Quick Disability Determinations (QDD) process pilot
in Region I. Claims selected for QDD involve
a high potential that (1) the claimant is disabled; (2) evidence can be obtained
easily and quickly; and (3) the case can
be processed within 20 calendar days of receipt in the Disability Determination
Services (DDS). We conducted this review
to determine whether QDD cases were processed within established guidelines,
and to identify possible improvements to
the process.
We found that SSA generally made medical determinations for QDD claims within
established standards. Of the claims
that were medically allowed, SSA made 79 percent of determinations within
the 20-day standard, and exceeded the 20-day
standard for 16 percent of determinations. Five percent of the claims were
not medically allowed. In addition, our review identified
16 claimants (2.4 percent) who were medically allowed but were waiting
for SSA to finish non-medical development on their
claims. As a result of our review, SSA took immediate action to complete these
cases, and based on feedback we provided, the
Agency is improving its controls over non-medical development of QDD claims.
We also found that about one-third of the Title II-only claims we reviewed
were processed early in the statutory 5-month
waiting period. We recommended that SSA consider refining the QDD selection
process in the future, prior to rolling it out
to another region, to focus on claims at the end of or beyond the waiting period.
SSN Protection: State and Local Governments Collection and Use of SSNs
State and local governments provide benefits and services to millions of individuals
each year. To assist in this process, many State
and local governments collect and use SSNs. We reviewed relevant laws, policies,
and practices of all 50 States to (1) discern
the purposes for which SSN collection and use is legally mandated; (2) identify
measures States have taken to limit SSN
collection and use; and (3) evaluate State laws that govern the protection of
SSNs from improper use and disclosure.
Based on our review, we were concerned about the collection, use, and protection
of SSNs by State and local governments.
Despite the increasing threat of identity theft, some government agencies collect
and use SSNs even when another identifier
would suffice. While Federal or State law may require that agencies collect
SSNs in some instances, we believe some do so for
convenience. In our opinion, a government entity should not place more value
on convenience than on the security of its
constituents personal information. We also believe individuals who provide
their SSNs to government entities have an expectation
that these numbers will be protected from public disclosure.
We recommended that SSA (1) seek legislation to limit State and local governments
collection and use of SSNs;
(2) educate State and local governments about the potential risks associated
with collecting and improperly disclosing SSNs;
and (3) promote best practices of State and local governments. SSA agreed with
Recommendations 2 and 3. Although SSA
disagreed with Recommendation 1, it agreed in principle with similar legislation
currently under consideration. We concur that seeking
additional or separate legislation would not be necessary if such proposed legislation
becomes law.
SSA Operations: Assessment of F-1 Students Use of Social Security Numbers
F-1 visas are issued to foreign students who are eligible to work on campus.
SSA will only issue SSNs to F-1 students
without DHS employment authorization if they can provide evidence of on-campus
work authorization and verification of
employment. Because we were concerned that F-1 students and schools could exploit
vulnerabilities in the enumeration process to
acquire SSNs improperly, we conducted an audit to (1) determine whether
F-1 students actually worked on campus and (2) assess
schools compliance with F-1 enumeration regulations.
We reviewed the records of 24,504 F-1 students and found that 2,479 (10 percent)
did not have wages posted to their SSA
earning records in 2005 or 2006, indicating that they may not have worked on
campus. We also determined that 680 students
worked off campus. In addition, interviews we conducted with SSA field office
personnel and school officials revealed weaknesses in
the F-1 enumeration process. First, SSA personnel did not always understand
or comply with F-1 student enumeration
procedures. We also found that some F-1 students and schools may have manipulated
the enumeration process to obtain SSNs
inappropriately. For example, some school officials told us that some F-1 students
worked at jobs for a short period of time
(for example, 1 or 2 days) or did not begin work at all. They believed the students
obtained offers of employment to qualify
for an SSN but had no intention of working on campus.
SSA agreed with our recommendations to: (1) prevent SSN assignment to F-1 students
when their employment start date is 30 or
more days from their SSN application date; (2) reemphasize F-1 enumeration
policies and procedures to field office personnel; and
(3) coordinate with schools to educate the university community about these
policies and procedures.
Investigative Impact Initiatives
OI examines and investigates allegations of fraud, waste, abuse, and mismanagement
in SSA programs and operations. These
allegations may involve benefit fraud, SSN misuse, violations by SSA employees,
or fraud related to grants and contracts. Our
investigations often result in criminal or civil prosecutions and CMP assessments
against offenders. These investigative efforts impact
SSA program integrity by deterring those contemplating fraud against SSA in
the future. Our work in the areas of program
fraud, enumeration fraud and SSN misuse, and employee misconduct ensures the
reliability of SSA programs and their future
operations.
Investigative Results
10/01/0603/31/07
04/01/0709/30/07
FY 2007
Allegations Received
57,309
56,221
113,530
Cases Opened
5,449
6,812
12,261
Cases Closed
5,340
5,734
11,074
Arrests
1,709
1,420
3,129
Indictments
850
955
1,805
Total Judicial Actions
1,991
1,833
3,824
Criminal Convictions
1,087
1,333
2,420
Civil/CMPs
20
373
393
Illegal Alien Apprehensions
884
127
1,011
Cases Opened by Program Category
10/01/2006 9/30/2007
Employee Related 1.59%
Social Security Number (SSN) 9.54% Other6.21%
Title XVIDisability 36.94%
Title XVI Aged - 2.31%
Title II Retirement 16.98%
Title IIDisability 26.43%
Social Security Number (SSN) 11.51%
Title IIDisability - 28.57%
Title II Retirement 13.63%
Title XVI Aged - 2.49%
Title XVIDisability - 39.15%
Employee Related 1.73%Other2.92%
Cases Closed by Program Category 10/01/2006 9/30/2007
Allegations Received by Source
10/01/06 3/31/07
4/01/07 9/30/07
FY 2007
Law Enforcement
21,234
20,006
41,240
Private Citizens
8,766
8,425
17,191
Anonymous
9,075
9,133
18,208
SSA Employees
13,318
14,785
28,103
Other
3,459
2,330
5,789
Beneficiaries
964
915
1,879
Public Agencies
493
627
1,120
TOTAL
57,309
56,221
113,530
Allegations Received by Category
10/01/06 3/31/07
4/01/07 9/30/07
FY 2007
SSI Disability
20,464
20,679
41,143
Disability Insurance
21,466
20,250
41,716
SSN
5,587
6,698
12,285
Old-Age, Survivors Insurance
3,159
4,930
8,089
Other
5,525
2,466
7,991
Employee
607
690
1,297
SSI Aged
501
508
1,009
TOTAL
57,309
56,221
113,530
Employee Fraud: SSA Employee Conspires to Defraud Internal Revenue Service
Agents from our New York City office investigated an SSA employee for selling
legitimate SSNs for $250 each to a co-
conspirator. The employee and her co-conspirator, a tax preparer, used the SSNs
as dependents on other individuals tax returns
so they would qualify for tax refunds under the Earned Income Tax Credit program.
In May 2007, both suspects pled guilty to conspiracy to defraud the Government.
The SSA employee was sentenced to 2 years
supervised release and was ordered to pay restitution of $127,584 to the Internal
Revenue Service (IRS). The employee
retired in June 2006. The co-conspirator was sentenced to 15 months incarceration
and 3 years of supervised release, and was
ordered to pay restitution of $80,242 to the IRS.
Employee Fraud: SSA Employee Reinstates Benefits for Prison Inmate
Our San Antonio office investigated an SSA employee who reinstated Title II
widows benefits for an incarcerated individual. The
employee admitted to accessing the SSA database and entering a fraudulent prison
release date, causing the reinstatement of
benefits and issuance of a check for $13,935. In May 2007, after pleading guilty
to theft of Government funds, the employee was
sentenced to 5 years probation and 6 months of home confinement, and was
ordered to pay full restitution to SSA. SSA terminated
the employee in March 2007.
Employee Fraud: SSA Employee Conducts Real Estate Business from Government Computer
Our New York City office opened an investigation after the Downtown New York
SSA office reported that an employee
had improperly accessed Social Security information. Our agents found that the
employee used her Government computer
to obtain confidential SSA information for tenants living in her rental properties,
and also processed replacement Social Security
cards without authorization. In addition, she admitted to misusing her Government
computer for the purpose of operating her
personal real estate business. In May 2007, she pled guilty to fraud and related
activity in connection to computers, and was sentenced
to 2 years of probation. She was also ordered to pay a fine of $2,000. SSA terminated
the employee in September 2007.
Bankruptcy Fraud Project: Woman Uses SSNs to Commit Bankruptcy Fraud
Our Denver office conducted this SSN misuse investigation as part of our national
Bankruptcy Fraud project, a cooperative
effort with DOJs United States Trustee Program, which is responsible for
overseeing the administration of bankruptcy cases. We
received a request for investigative assistance from the Colorado U.S. Attorneys
Office (USAO), which had learned that a 41-year-
old Denver resident had misused SSNs to obtain credit and housing, and then
filed for bankruptcy to avoid liability for the debts.
Moreover, the woman and her husband were known to be serial bankruptcy filers,
and a bankruptcy judge had previously barred
them from filing future bankruptcy claims. The woman pled guilty to SSN misuse
in July 2007, and was sentenced to 24 months
incarceration and 3 years probation. She was also ordered to pay $43,090
in restitution to various victims. The USAO declined to
prosecute the womans husband in relation to the SSN misuse.
Fugitive Felon Program
The OIGs Fugitive Felon Program identifies fugitive felons and parole
and probation violators via automated data matches between
SSAs beneficiary rolls and Federal and State warrant databases. The impact
of this program reaches beyond Social Security to
local communities across the United States. Our efforts contributed to the arrest
of over 7,500 fugitives during this reporting period,
over 14,000 in FY 2007, and over 59,000 arrests since the programs inception
in 1996. The following are highlights of fugitive felon
activities during the past 6 months.
Fugitive Felon Program: Rape Suspect Arrested
Agents from our Atlanta office, working with the U.S. Marshals Service, arrested
a 25-year-old SSI disability recipient in May 2007. The
suspect was arrested without incident at a local SSA office. The arrest was
based on an October 2006 warrant obtained by the
College Park, Georgia Police Department.
Fugitive Felon Program: Child Rapist Arrested
In July 2007, agents from our Spokane office, working with the U.S. Marshals
Service, the Spokane County Sheriffs Office, and
the Washington State Department of Corrections arrested a 46-year-old SSI disability
applicant at his residence. The
arrest was based on a no-bail felony warrant, issued in August 2006 by the Superior
Court for Spokane Washington, charging him with
child rape.
Fugitive Felon Program: Fugitive Apprehended After Three Years
Agents from our New York City office, working with the New York Regional Fugitive
Task Force, arrested a 57-year-old
SSI disability recipient at his apartment in Brooklyn, New York in August 2007.
The arrest was based on an October 2004 warrant
issued by the New York State Division of Parole for a narcotics conviction.
The suspect had eluded law enforcement authorities for
3 years.
Cooperative Disability Investigative Program
Our Cooperative Disability Investigative (CDI) Program continues to be one
of our most successful initiatives, contributing to
the integrity of SSAs disability programs. CDI is a joint effort of the
OIG, SSA, State DDSs, and State and local law enforcement
personnel. Our 19 CDI Units in 17 States work to obtain sufficient evidence
to identify and resolve issues of fraud and abuse related
to initial and continuing disability claims. The following table highlights
the successes of the CDI program, which resulted in more
than $105 million in SSA program savings during this reporting period, and more
than $196 million during FY 2007.
Cooperative Disability Investigative Program Results
April 1 September 30, 2007
State
Allegations
Received
Confirmed
Fraud
Cases
SSA
Savings1
Non-SSA
Savings2
Arizona
77
48
$3,036,662
$955,815
California3
471
383
$22,824,275
$17,325,511
Colorado
62
47
$3,125,500
$1,262,052
Florida
58
57
$3,081,466
$3,183,296
Georgia
159
89
$5,621,816
$1,617,583
Illinois
43
37
$2,160,628
$988,311
Louisiana
58
29
$1,833,206
$988,644
Massachusetts
69
24
$1,383,283
$584,700
Missouri
99
68
$4,219,790
$1,582,450
New Jersey
76
88
$5,799,900
$4,984,340
New York
113
81
$5,373,720
$5,544,660
Ohio
222
192
$12,094,700
$6,511,920
Oregon
175
149
$9,702,016
$8,610,030
Tennessee
93
50
$3,232,156
$1,564,134
Texas4
181
103
$6,423,781
$3,449,189
Virginia
75
58
$3,656,718
$3,070,519
Washington
197
186
$11,625,380
$9,288,810
Totals (4/1/2007 9/30/2007)
2228
1689
$105,194,997
$71,511,964
Totals (10/1/2006 3/31/2007)
1966
1417
$91,416,713
$59,154,524
FY 2007 Grand Totals
4194
3106
$196,611,710
$130,666,488
1SSA program savings are reported at a flat rate of $66,500 for initial claims
that are denied as a result of CDI investigations.
When a CDI Investigation supports the cessation of an in-pay case, SSA program
savings are calculated by multiplying the
actual monthly benefit times 60 months.
2Non-SSA Savings are also projected over 60 months whenever another governmental
program withholds benefits as a result
of a CDI investigation, using estimated or actual benefit amounts documented
by the responsible agency.
3California has two units, one in Los Angeles, and the other in Oakland.
4 Texas has two units, one in Dallas, and the other in Houston.
The following CDI case summaries highlight major investigations we conducted
during this reporting period which enhanced SSA
program integrity and the reliability of SSAs operations.
CDI: Man Alleging Blindness Found Working as Butcher
Our St. Louis CDI unit investigated a 30-year-old man who filed initial Title
II and Title XVI disability claims due to blindness.
The man alleged that he could not see well enough to drive, fix meals, leave
his home unaccompanied, or get his medications out
of the bottles. This case was forwarded to our CDI unit by the Cape Girardeau,
Missouri DDS for possible malingering and multiple
inconsistencies regarding the mans visual abilities and functioning.
During the CDI investigation, the man was seen driving to multiple locations.
In one instance, the man was observed entering
a grocery store and working as a butcher. After contacting the grocery store
owner, our investigators learned that the man was not
an employee, but helped the other workers a few times a week. According to the
owner, the man advised he had a workers compensation
lawsuit pending in Arkansas for being electrocuted while working in the meat
department of a grocery store. The owner
stated the man is a very skilled butcher and is able to operate equipment such
as the slicer, saw, and grinder. The CDI unit provided this
information to the DDS, which denied the disability claims.
CDI: Man and Wife Get Jail Time for Fabricating a Military Service-Related Disability
The Atlanta CDI Unit investigated a man who had received Title II disability
benefits since 1998 for post-traumatic stress disorder
(PTSD). The man reported that his combat experience in Vietnam and witnessing
a fatal car accident in 1998 had triggered PTSD and
left him unable to care for himself, drive, or socialize with friends. The U.S.
Department of Veterans Affairs (VA) referred this case
to the Atlanta CDI unit, alleging that the man had concealed his employment
and functional abilities in his application for
disability benefits.
The CDI investigation revealed that the man devised an elaborate scheme with
his wife to develop a fraudulent history of military service
to support his disability claim. For example, our agents determined that he
served as a truck driver in Vietnam for 3 months, and
never saw combat. They also determined that he did not witness a fatal car accident
in 1998. Moreover, they found that he and his wife ran
a lucrative farming business, which made him ineligible to receive disability
benefits. His scheme defrauded SSA and VA of $304,772.
A jury found the husband and wife guilty of theft of Government funds, false
statements to SSA, wire fraud, and aiding and abetting.
They were sentenced in March 2007 to 37 months in prison and 3 years of supervised
release, and were ordered to pay restitution of
$133,690 to SSA and $171,082 to VA.
CDI: Waitress Fraudulently Receives Title II and Title XVI Disability Benefits for 5 Years
Our Tampa CDI unit received an allegation from the Carrollwood, Florida SSA
office concerning the work activity of a 44-year-old
woman who had received Title II and Title XVI disability benefits since 2002
based on PTSD, including depression, inability
to concentrate, and lapses in memory. The investigation revealed that the woman
was employed as a waitress and earned over
$1,200 per month.
Members of our Tampa CDI unit observed the woman working as a waitress taking
and delivering orders without difficulty,
and interacting well with the customers. When asked for directions, the woman
gave clear and detailed directions, including
approximate distances and number of traffic lights. The woman waited on the
tables in a brisk and efficient manner. In May 2007,
SSA terminated the womans disability benefits and assessed a combined
Title II and Title XVI overpayment of $53,550.
CDI: Woman Concealing Work Activity Assessed $30,000 CMP
The Baton Rouge CDI unit investigated a 31-year-old woman who received SSI
disability payments for back ailments. The
woman alleged she was injured in a car accident, which made it difficult for
her to sit, stand, squat, kneel, climb stairs, use her
hands for fine motor skills, or lift her arms over her head. In addition, she
reported the maximum weight she could lift was
5 to 10 pounds. This case was referred to the CDI unit by the Office of the
Attorney General for the State of Louisiana because
the woman filed a lawsuit as a result of the car accident. The womans
auto insurance company provided CDI investigators with
videotapes of the woman carrying groceries (including two 1-gallon milk jugs
at the same time) and a toddler.
CDI investigators then observed the woman working at a department store, where
she stood for long periods of time. Investigators
also observed the woman shopping, bending over the front car seat to secure
a child, carrying a toddler, driving, and using a
cellular telephone. The womans Title XVI disability payments were terminated.
In addition, OCCIG subsequently imposed
a $30,000 CMP against the woman for making false statements to SSA.
Legal Impact Initiatives
OCCIG improves SSA program integrity from a different perspective, through
its administration of the CMP provisions of
Section 1140 of the Act. Section 1140 of the Act enables OCCIG to impose penalties
against individuals or entities that use SSAs
program words, letters, symbols, or emblems in advertisements or other communications
in a manner that falsely implies SSAs approval,
endorsement, or authorization. Additionally, Section 1140 prohibits an entity
from charging a fee for a service provided free of
charge by the SSA without including certain mandatory language informing the
consumer that they may deal directly with the Agency.
An individual or entity that violates this provision is subject to a maximum
penalty of $5,000 for each communication that misleads
recipients or fails to disclose the nature of the service. Our nationwide enforcement
efforts serve as a meaningful deterrent in this area
and continue to positively impact SSAs mission.
The following case highlight demonstrates OCCIGs commitment to ensuring
that advertisers do not use Social Security
symbols and terms to mislead the public.
Private Company Ordered to Stop Publishing Misleading Directory
In Spring 2007, OCCIG received complaints from multiple sources concerning
a 2007 SSA Directory that appeared to be either
from SSA or otherwise endorsed or affiliated with SSA. The publication contained
one small disclaimer that stated [t]he appearance
of advertising in this publication does not constitute endorsement by the Social
Security Administration
However,
Section 1140 specifically provides that the use of a disclaimer is not an appropriate
corrective measure. OCCIG contacted
SSAs Office of Publications and Logistics Management, and confirmed that
this publication was in no way endorsed by or
affiliated with SSA.
On April 19, 2007, the Chief Counsel issued a cease-and-desist letter to the
California company which published the directory,
citing OCCIGs concerns and including a copy of Section 1140. The letter
demanded proof of the companys intended compliance
with Section 1140 within 30 days. One week later, the company submitted a letter
agreeing to immediately cease and desist
producing the directory and pursuing any business matters associated with SSA.
Value
All OIG initiatives strive to provide value to SSA, the Congress, other key
decision-makers, and the public by delivering
timely and reliable audit, investigative, and legal products and services. To
achieve the intended value, these products and
services must effectively meet the needs of all whom we serve while maximizing
our available resources. To do this, we integrate
best-practice strategies and the newest technologies to increase our productivity
and maximize our return on investment
to the public. Taken together, our audits, investigations, and legal efforts
generated a positive return during the second half of
FY 2007.
Value Attained Through Audits
The focal point of many of our audits is the identification of SSA program
and operational areas where funds could be
put to better use. In addition, we have often isolated situations where we have
questioned approaches and their costs, and
have recommended alternatives to yield program and operational savings.
During this reporting period, our auditors issued 64 reports with recommendations
identifying over $794 million in questioned
costs and nearly $319 million in Federal funds that could be put to better use.
Some of our most notable audits are summarized
below.
SSA Operations: Improper Payments Resulting from the Annual Earnings Test
SSA reduces payments to those retirement beneficiaries under full retirement
age (FRA) who earn wages above an established exempt
amount. SSAs annual earnings test (AET) determines whether beneficiaries
have earnings in excess of the exempt amount,
and adjusts their benefit amount accordingly. To ensure compliance with AET
provisions, SSA also compares beneficiaries earnings
which are reported by employers and posted to the Master Earnings File (MEF)
with the earnings reported by beneficiaries, which are
posted to the Master Beneficiary Record (MBR). This process, called the Earnings
Enforcement Operation (EEO), is designed
to identify beneficiaries who are overpaid.
We conducted this audit to determine whether SSA properly adjusted benefits
to beneficiaries subject to the AET. We
identified a population of about 200,000 beneficiaries for Calendar Years (CY)
2002 through 2004 with (1) earnings greater
than the annual exempt amount, and (2) a difference of at least $100 between
the wages on the MBR and those on the MEF.
Based on our review, we estimated that SSA overpaid about $313 million to 89,300
beneficiaries and underpaid about
$35 million to 12,800 beneficiaries. These errors occurred primarily because
SSA did not process all records identified by the
EEO. In addition, we found that SSA had not processed approximately 1.4 million
records identified by the EEO for CYs 1996
through 2001. Unless corrective action is taken, we estimate SSA will pay at
least $104 million in overpayments and $11 million in
underpayments annually.
SSA agreed with our recommendations, including that SSA review and process
EEO selections pending since 1996, and
determine whether the EEO should also identify potential underpayments based
on differences in wages posted to the MBR and
MEF.
Benefit Payment Audit: Administrative Finality in the Old-Age, Survivors and Disability Insurance Program
SSAs rules of administrative finality govern the reopening and revising
of benefit payment determinations when they are
later found to be incorrect. Generally, under administrative finality, SSA will
not revise an incorrect benefit payment amount which resulted in more benefits
than were
due if the error is discovered more than 4 years after the initial determination.
We conducted this audit to assess the financial
impact of these administrative finality rules on the OASDI program.
From a population of 77,969 OASDI individuals receiving benefits as of June
2005, whose benefit records indicated that
administrative finality was involved, we analyzed a random sample of 275 cases.
Based on our analysis, we estimated that
SSA identified about 44,230 beneficiaries whose benefits had been incorrectly
calculated, but did not revise the amounts
because of its administrative finality rules. As a result, we estimated that
these individuals were paid about $140.5 million
more in OASDI benefits than they would have been paid had the errors not occurred.
We also estimated that about 25,801 of
these beneficiaries will be paid an additional $49.8 million in the future because
their ongoing benefits were not corrected when
the Agency identified the errors.
In light of the millions of Trust Fund dollars that could be saved, we recommended
that SSA consider revising its rules/regulations
to permit changes to ongoing OASDI benefit payments whenever errors are discovered.
SSA disagreed with our recommendation,
citing significant operational costs and potential beneficiary hardship, and
further stating that administrative finality
fosters public confidence in the Agencys decisions.
Benefit Payment Audit: Adjustment of Widows Insurance Benefits at Full Retirement Age
Some individuals are entitled to both Social Security disability benefits based
on their own earnings history and widows/
widowers benefits based on the earnings of their deceased spouse. Widows/widowers
benefits are reduced when beneficiaries elect
to receive them prior to FRA; however, this reduction is eliminated when beneficiaries
attain FRA and transition from disability
to retirement benefits. We conducted this review to determine whether SSA properly
adjusts widows/widowers benefits when
beneficiaries attain FRA.
Based on our review of a random sample of cases, we estimate that about 9,751
beneficiaries were underpaid approximately
$113.7 million through November 2006. If SSA does not take action to correct
the benefits paid to these individuals, we
estimate that they will continue to be underpaid about $137.8 million over
the rest of their lives. On average, for our sample
cases, 121 months (or 10 years) had elapsed since the beneficiaries attained
FRA.
SSA agreed with our recommendations that the Agency (1) review these cases
and take any appropriate action; (2) remind
staff of proper procedures for adjusting widows benefits; and (3) review automated
programs used to ensure that these cases
are identified.
Benefit Payment Audit: SSI Recipients Eligible as Disabled Adult Children under the OASDI Program
We performed this audit to determine whether SSI recipients who previously
received OASDI benefits as child beneficiaries were eligible for additional
benefits. Individuals receiving SSI payments may also be eligible for disabled
adult child benefits under the OASDI program if they
(1) were disabled before reaching age 22; (2) are not entitled to a higher OASDI
benefit payment based on their own work history;
and (3) have a parent who is receiving benefits or who was insured for benefits
at the time of death.
Based on an analysis of SSA records, we identified 5,908 SSI recipients who
appeared to be eligible for additional OASDI benefits.
Of these, we randomly selected 200 for further review, and found that 137 appeared
to be eligible for additional benefits. Based
on this review, we estimate that about 4,047 SSI recipients may be eligible
for additional OASDI benefits. Of the 137 cases, we
selected 10 SSI recipients to assess their respective OASDI and SSI payments.
We determined these 10 recipients were owed
OASDI underpayments of approximately $114,000.
SSA agreed with our recommendation to determine whether the SSI recipients
we identified are eligible for OASDI benefits
and calculate any underpayments. Also, SSA should evaluate ongoing efforts to
identify individuals who may be eligible as disabled
adult children to determine whether these efforts should be expedited or expanded.
Nationwide Review of Federal Employees Who Received Compensation for Lost Wages
for Periods When Earned Wages Were
Reported
The Federal Employees Compensation Act (FECA) provides for compensation
for lost wages and medical benefits to Federal
employees who are injured on the job or incur a work-related injury or illness.
The FECA program is administered by the U.S.
Department of Labor (DOL). In this review, we determined the number of individuals
receiving FECA benefits for whom earned
wages were also reported on SSAs Master Earnings File.
Our analysis of records provided by DOL OIG 1 showed that in CY 2004, 26,057
individuals were classified as not having
a wage earnings capacity or their wage earnings capacity had not been determined.
Of these individuals, we determined that
1,795 (6.9 percent) earned wages while receiving FECA compensation. The total
amount of FECA compensation for lost
wages paid to these individuals in CY 2004 was $48,751,751. The total amount
of wages
1This evaluation was conducted for research and statistical purposes only. As
such, our office will not take any action that might affect
the rights, benefits, or privileges of specific individuals identified during
the course of the evaluation.earned was $12,607,480. The wages ranged
from about $100 to $115,502. However, we did not review individual case files
to determine whether improper payments occurred.
Our review shows that the potential exists for a substantial amount of improper
FECA payments if Federal agencies do not
improve program oversight and monitoring. Unfortunately, because of restrictions
of the Computer Matching and Privacy Protection Act
of 1988, we cannot disclose to the affected agencies the identities of the individuals
identified by our review. We believe that
OIGs should work with their respective agencies to resolve the issues identified
in this report.
Value Attained Through Investigations
During this reporting period, the efforts of our investigators yielded significant
results arising from the successful prosecution
of cases that we developed. Our investigators achieved over $201 million in
investigative accomplishments, with over $36 million in SSA recoveries,
restitution, fines, settlements, and judgments and over $165 million in projected
savings from investigations resulting in the suspension or termination of benefits.
The
following table represents the efforts of OI personnel nationwide to recover
SSA funds lost as a result of fraud.
SSA Funds Reported
10/01/06 3/31/07
04/01/07 09/30/07
FY 2007
Recoveries
$21,845,480
$22,236,296
$44,081,776
Fines
$784,847
$2,312,264
$3,097,111
Settlements/Judgments
$522,088
$211,224
$733,312
Restitution
$15,115,742
$11,319,884
$26,435,626
Estimated Savings
$140,814,075
$165,325,820
$306,139,895
Total
$179,082,232
$201,405,488
$380,487,720
The following case summaries are indicative of the more than 5,734 investigations
that we closed during this reporting period.
The cases we have highlighted illustrate the many instances where our investigative
efforts have resulted in a significant return
on investment.
SSN Misuse: California Residents Perpetrate $58 Million Unemployment Insurance Fraud
Our San Francisco office conducted a joint investigation with the U.S. Department
of Labor, the California Employee Development
Department (EDD), the United States Postal Inspection Service, Immigration and
Customs Enforcement, and the California Highway
Patrol. The investigation revealed that five different groups of individuals
were using a similar scheme involving SSN misuse to
defraud the California EDDs unemployment insurance program. The individuals
stole payroll information belonging to employees,
and then filed unemployment insurance claims using that information, directing
payments to different addresses they had established.
The investigation also revealed that the owner of a small market had knowingly
cashed fraudulently obtained unemployment
insurance checks for nine of these individuals. These schemes resulted in a
loss of more than $58 million to the California EDD.
Nine individuals pled guilty to conspiracy, mail fraud, identity theft, and
conspiracy to launder money, and were sentenced to prison
sentences ranging from 30 to 126 months and probation ranging from 36 to 60
months. They were also ordered to pay varying amounts of
restitution jointly and severally to the EDD. The market owner pled guilty to
conspiracy to launder money and was sentenced in June
2007 to 72 months in prison and 36 months of supervised release. He was ordered
to pay restitution of more than $16 million jointly
and severally with his co-conspirators to EDD.
SSN Misuse: Four Colorado Residents Use Fake SSNs to Obtain Medical Services
A joint investigation was conducted by our Denver office and the Aurora, Colorado
Police Department. The investigation revealed that
four individuals misused SSNs to obtain medical services at an Aurora hospital.
One of the individuals pled guilty to providing
false information to obtain hospital care, and was sentenced in April 2007 to
6 months in prison. The second pled guilty to second
degree forgery, and was sentenced in May 2007 to 630 days in prison. The third
person pled guilty to identity theft and was sentenced
in July 2007 to 4 years probation and 100 hours of public service, and
the fourth pled guilty to providing false information and was
sentenced to 30 days in prison.
Representative Payee Fraud: Law Firm Conspires to Defraud SSA Beneficiaries
We conducted this investigation in coordination with the U. S. Attorneys
Office for the Western District of Michigan, the
Federal Bureau of Investigation, the Eaton, Michigan County Prosecutors
Office, the Eaton County Sheriffs Department, the
Michigan State Police, and the Charlotte, Michigan Police Department. Our Detroit
office investigated an attorney and his office
manager for misuse of clients funds. The attorney was the guardian, conservator,
and, in some cases, SSA-appointed representative
payee for approximately 167 clients. Our investigation revealed that the attorney
and his office manager were responsible for the
theft of approximately $1.65 million dollars from 98 individuals over a 5-year
period. About $154,000 of the $1.65 million dollars
represented SSA benefits, and the remainder of the loss was the victims
life savings. The suspects used the money to operate the law
office and to pay gambling debts and other personal expenditures.
In May 2007, after the attorney and office manager pled guilty to conspiracy
to commit mail fraud and conspiracy to commit Social
Security fraud, the attorney was sentenced to 60 months of incarceration and
3 years supervised release. The office manager was
sentenced to 54 months incarceration and 3 years supervised release.
Both the attorney and the office manager were ordered to jointly
pay $1,656,409 in restitution to the 98 victims (87 of the victims were SSA
beneficiaries and monies owed them totaled $154,552).
Representative Payee Fraud: Mother Convicted of Murder
Our Des Moines, Iowa office received a referral from the Johnstown, Iowa Police
Department regarding a murder investigation
involving the representative payee for a 3-year-old SSI recipient. According
to the police, the girls mother, who was also her representative
payee, starved the child and failed to provide the child with necessary medical
treatments. The child died in March 2006. Based on the
investigative findings, SSA determined that from September 2002 through March
2006, the mother misused $23,269 of her daughters
SSI payments.
After pleading guilty, the woman was sentenced in August 2007 to 15 years in
prison for 2nd-degree murder and 10 years in
prison for neglect of a dependent person, both sentences to run concurrently.
In addition, she was ordered to pay restitution of $150,000 to
the victims estate or heirs. A supplemental order concerning the amount
of restitution owed to SSA and the Department of Human
Services is pending.
Representative Payee Fraud: Former Girlfriend Conceals Boyfriends Disability Award
Our Baltimore office received a request for assistance from the Montgomery
County, Maryland Police Department regarding a case
of possible identity theft and misappropriation of SSA funds. Our investigation
revealed that when a man applied for Title II
disability benefits, his SSA records showed he was already receiving those benefits.
We determined that in 1997, the mans former
girlfriend had applied for, and was awarded Title II disability benefits using
his personal information but without his knowledge.
Moreover, SSA had appointed her as his representative payee. From December 1997
through September 2005, the former
girlfriend fraudulently received $73,156, and had also used the mans personal
information to purchase automobiles.
She pled guilty to theft and was sentenced in August 2007 to 5 years in prison
(with 4 years suspended) and 3 years of probation. She was
also ordered to pay restitution of $73,156 to SSA.
Disability Program Fraud: SSA Beneficiary Found Working as Vice-President of Restaurant Chain Earning Over $900,000
Our New York City office conducted this investigation based upon a referral
from a major insurance company. Our investigation
revealed that a Title II disability beneficiary claimed he was unable to work
due to a heart condition in order to receive payments from
SSA and various insurance companies. From June 2000 through April 2006, the
man was employed as the vice-president of a company
that owns and operates restaurants and banquet facilities worldwide, and received
yearly wages in excess of $900,000. In
addition, he supervised multi-million dollar construction projects and managed
several restaurants in the New York City area.
In July 2007, the man pled guilty to insurance fraud and was sentenced to 1½
to 4½ years incarceration. He was ordered
to pay restitution in the amount of $927,000 to three insurance companies and
$90,000 to SSA.
Disability Program Fraud: Electric Company Owner Defrauds SSA of $180,066
Our Phoenix office initiated this investigation based upon an allegation received
from the Mesa, Arizona SSA office. The allegation
claimed that a Title II disability beneficiary concealed his work activity from
SSA while collecting benefits for himself and his four
children. Our investigation revealed that in May 1996, the man had obtained
full-time employment with an electric company and
became co-owner 4 months later. He was responsible for writing checks, managing
financial records, negotiating agreements,
and performing various physical duties in the field, earning and concealing
between $1,000 and $4,000 monthly. In May 2007,
the man pled guilty to theft of Government funds and was sentenced to 12 months
of incarceration and 3 years of probation.
He was also ordered to pay restitution of $180,066 to SSA.
Disability Program Fraud: Custodian Fraudulently Collects Over $97,000 From SSA
Agents in our Chicago office investigated a Title II disability beneficiary
who received benefits for himself and his dependents
and who failed to report his work activity to SSA. Our investigation determined
that from June 2001 through June 2005,
the man was employed as a custodian for a condominium homeowners association.
The man used a fictitious name and a
different SSN to conceal his employment. In June 2007, after pleading guilty
to theft of Government funds, the man was sentenced
to 5 years probation and was ordered to pay restitution of $97,884 to
SSA.
Deceased Payee Project (BIC-D): Daughter Conceals Mothers Death to Collect $29,095
Our Richmond office conducted this investigation as part of the national Deceased
Payee (BIC-D) project, which identifies
widows/widowers of Title II beneficiaries whose benefits continued to be paid
after their death. Our agents investigated a
woman who failed to notify SSA that her mother had died in November 1999. The
investigation revealed that the mothers
benefits were directly deposited into a bank account jointly held with her daughter.
From December 1999 through November
2002, the woman fraudulently received $29,095 in benefits, which she used to
pay her household bills and living expenses. In
August 2007, after pleading guilty to theft of government funds, she was sentenced
to 5 years probation, and was ordered to pay
full restitution to SSA.
Double Check Negotiation (DCN) Project: Mother Double Negotiates 25 Checks
Our Albany office conducted this investigation as part of the national DCN
project, which targets individuals who
repeatedly allege non-receipt of SSI checks in order to receive a replacement
check, and then cash both the original and replacement
checks. This investigation revealed that a woman cashed 25 SSI replacement checks
totaling $13,690 over a period of 5 years, for
herself and her four children, for whom she was representative payee. In April
2007, after pleading guilty to grand larceny, the woman
was sentenced to 60 days incarceration and 5 years probation. She
agreed to reimburse SSA for the outstanding balance of $6,630,
after $7,060 had already been withheld from her SSI payments.
Beneficiaries Paid Under Multiple SSNs at Same Address Project (MS Project): Woman Receives SSA Benefits Under Two Different SSNs
This case was opened based on a referral from our April 2005 audit, Individuals
Receiving Benefits under Multiple SSNs at the
Same Address. The investigation, conducted by our New York City office, revealed
that a beneficiary fraudulently collected Title II
and Title XVI disability benefits during the period September 1983 through December
2004 under two different names and SSNs.
Furthermore, she directed the benefits under both SSNs to separate bank accounts.
The beneficiary admitted to having two different
SSNs, stating that her original SSN was obtained at birth, and the second number
was assigned to her after she married and
changed her name. She pled guilty to theft of Government property and was sentenced
in April 2007 to 3 years probation and ordered
to pay restitution of $152,742 to SSA.
Value Attained Through Legal Initiatives
OCCIGs efforts to administer that portion of the CMP program which deals
with violators of Section 1129 of the Act maximize
the resources available to us and create a positive return on investment. Section
1129 of the Act allows for the imposition
of a CMP against those who make false statements or representations in connection
with obtaining or retaining benefits or
payments under Titles II, VIII, or XVI of the Act. In addition, CMPs may be
used to penalize representative payees for wrongful
conversion of payments made under the Social Security programs, and to penalize
individuals who knowingly
withhold a material fact from SSA. After consultation with the DOJ, OCCIG is
authorized to impose penalties of up to $5,000 for each
false statement, representation, conversion, or omission. A person may also
be subject to an assessment, in lieu of damages, of
up to twice the amount of any resulting overpayment.
The following table and cases highlight the value achieved through our Section 1129 efforts for this reporting period.
False Statements Under Section 1129
Results
10/01/06 03/31/07
04/01/07 09/30/07
FY 2007
Cases Received
272
273
545
Cases Initiated
173
215
388
Cases Closed
255
342
597
Penalties and Assessments Imposed
$1,296,251
$3,039,553
$4,335,804
Number of Hearings Requested
10
9
19
Penalty Imposed Against Representative Payee for Making False Statements
OCCIG imposed a $26,880 CMP and assessment in lieu of damages against a Florida
woman for making false statements to SSA. The
woman, who was acting as representative payee for her son, told SSA that she
and her son did not live with the sons father. However, SSA
received information that they were all living together and contacted OIG, which
verified the false statements through investigation. These
false statements directly affected the sons eligibility for Title XVI
payments and caused SSA to overpay the mother $16,880, an amount
which will now be recouped through payment of the CMP assessment.
Employer Faces $50,000 Penalty for Conspiring to Conceal Mans Wages
OI investigated a Title II retirement beneficiary and his employer based on
an allegation by the Minden, Louisiana SSA office that
they had concealed the beneficiarys wages. The investigation determined
that the man persuaded his employer to pay a portion of
his wages to his wife, in order to circumvent SSAs Annual Earnings Test
and continue to receive full retirement benefits in addition to
his wages. The employer directed his payroll clerk to apportion part of his
earnings to the beneficiarys wife while still crediting him with
full-time employment so he could continue to receive health insurance benefits.
The retirement beneficiary was criminally prosecuted for theft of Government
funds and ordered to make restitution of $18,641 to SSA.
The employer admitted his wrongdoing to OI investigators, who referred the case
to OCCIG for CMP consideration. OCCIG subsequently
negotiated a $50,000 CMP settlement with the mans employer.
OCCIG Settles Double Check Negotiation Case for $75,000
OCCIG negotiated a CMP settlement agreement of $75,000 with a Massachusetts
SSI recipient with an extensive history of
claiming non-receipt of her SSI payment and then cashing both the original and
replacement checks. A local SSA office in Boston referred
the case to the OIG, alleging that the woman had committed 20 DCNs in the past
6 years, and more than 30 over the past decade. Her
repeated DCNs had caused a $24,156 fraud loss to the SSI program. When OCCIG
began CMP proceedings against the woman
and attempted to serve her with a penalty letter, she evaded service on multiple
occasions. OI agents in Boston located and
successfully served the woman, and OCCIG eventually settled the case for a $75,000
penalty. The woman is also making full
restitution to SSA via withholding of her monthly SSI payment.
Sting Operation Nets Multiple CMP Referrals
In April 2007, our St. Louis office referred multiple DCN cases to OCCIG for
CMP consideration. A pattern of repeated DCNs
by both Social Security beneficiaries and representative payees in the Kansas
City, Missouri area had led OI agents to conduct
a sting operation. The agents were able to identify many repeat
offenders in Kansas City, St. Louis, and Omaha, Nebraska who
had double-negotiated checks 5 or more times. After the USAO declined criminal
and civil prosecution of the individuals, OI referred
them to OCCIG, which developed the allegations into 70 active cases. OCCIG attorneys
then gathered the necessary
evidence and information (copies of negotiated checks, current addresses and
phone numbers, SSA contact names, etc.)
and began CMP proceedings in many of the cases. By September 2007, 11 cases
had been closed, resulting in $209,500 in
penalties. OCCIG is currently taking CMP action on another 53 of these cases.
People
We continue to enjoy success in achieving our mission due in large part to
the outstanding efforts of our employees. We work to retain
these talented individuals by providing a positive and rewarding work environment.
OIG leadership has created a culture where
employees can realize their potential through training opportunities and developmental
assignments. The OIG Organizational Health
Committee annually assesses employee satisfaction levels and addresses areas
of concern. In addition, OIG components
conduct training conferences each year to educate their employees on new operational
procedures and to promote teamwork.
Budget
For FY 2007, our annual appropriation was $92 million, which supported an end-of-year
staffing level of 590 employees.
The salaries and benefits of our employees accounted for approximately 84 percent
of our spending. We used the remaining 16
percent for necessary expenses such as travel, training, communications, reimbursable
work authorizations, and general procurements,
as well as to provide for basic infrastructure needs such as rent and interagency
service agreements. The FY 2007 budget
supported our efforts to meet and exceed the expectations set forth in our Strategic
Plan for FYs 2006-2010. Our Strategic
Plan goals and accomplishments will also be published in the Annual Congressional
Budget Justification.
Human Capital Planning and Management
We actively pursue and work to retain the best possible employees. First, our
budget and staffing plan forecasts employee
departures based on historical trends and human resource data, which allows
us to establish optimal timeframes for recruiting
new employees. Moreover, OIG managers monitor staffing to ensure that vacant
positions are filled promptly, ensuring that
OIG components have the ability to fulfill their respective missions.
Our human capital specialists and recruiters participate in job and career
fairs nationwide. These events target underrepresented groups
in the labor market, allowing us to maintain a truly diverse workforce. Once
we identify the best candidates, we employ a structured
interview process to fairly assess their qualifications. Through these efforts,
we have recently hired 23 employees and plan
to hire an additional 17 employees early in FY 2008.
Also during this reporting period, the Inspector General convened an internal
workgroup to address the timely issue of
succession planning. This decision was based on a comprehensive and long-range
analysis of our current workforce, which found that OIG
has many employees who will be eligible to retire within the next 5 years. The
succession planning workgroup is developing a training
and development program with the goal of producing highly qualified candidates
for future leadership vacancies. The workgroups
plan will be implemented beginning in FY 2008.
Information Technology (IT)
We provide and maintain most of our own information technology (IT) systems.
Our IT specialists value state-of-the-art tools and
place a high priority on ensuring that our employees have the latest proven
technologies with which to perform their work.
During this reporting period, we continued to build a comprehensive administrative
database that will allow for interconnectivity
between OIGs components. Modules for budget, workflow processing, and
facilities management are being refined prior to their
release.
In support of the Presidents goal to expand electronic services, we maintain
an Internet website that is informative and useful to
the public. Citizens using our web-based services will find them easy-to-understand.
A workgroup comprised of auditors,
investigative personnel, legal experts, and administrative technicians continuously
monitors the OIG website to ensure that all
information is accurate and up-to-date.
Finally, our IT staff analyzes industry trends to find new technologies that
may enhance our business processes. In FY 2007, for
example, we began implementing technology aimed at improving our disaster recovery
capabilities. In addition, OIG software
specialists and contract personnel have worked during this reporting period
to implement enhancements to our National Investigative
Case Management System, which is already a model for investigative case management
across the Federal Government.
Outreach Efforts
We are always seeking new ways to reach out to the wider Federal community
as well as to members of the public. In a variety of
venues, we share our mission of promoting integrity and excellence in Social
Security programs and operations. These occasions
are important opportunities to exchange information and forge partnerships.
They also give us the chance to educate and inspire
public confidence in Federal programs.
Senior OIG officials addressed national audiences on current issues of interest
during this reporting period. In September 2007,
Inspector General OCarroll addressed the Kansas City chapter of the Association
of Government Accountants regarding the OIGs
role in maintaining Social Security number integrity. Also in September, IG
OCarroll was a featured speaker at the National Association
of Disability Examiners annual conference in Sioux Falls, South Dakota.
In this forum, IG OCarroll shared current OIG initiatives
aimed at improving SSAs disability programs. Finally, Deputy Chief Counsel
for External Relations Jonathan Lasher was featured on
a panel at the Association of Government Accountants 2007 Internal Control
and Fraud Conference in Atlanta in September
2007. Deputy Chief Counsel Lasher spoke about the Federal Governments
efforts to protect Americans personally identifiable
information.
OIG employees are active in their local communities, in both personal and professional
capacities. Following are
highlights of our outreach efforts during this reporting period:
In May 2007, special agents from our Philadelphia and Houston offices participated
with other law enforcement personnel in child safety events sponsored by the
National Center for Missing and Exploited Children. Parents were provided free
child safety kits, and children were fingerprinted and photographed.
Personnel from our Kansas City office recently participated in the Run
for Mercy 2007, which raised funds for children in South Africa
affected by AIDS, and in a United Way charity event with Centers for Medicare
and Medicaid Services employees.
The Resident Agent-in-Charge of our Batavia office serves on the Board of Advisors
to the Criminal Justice Departments at the State
University of New York at Brockport and Roberts Wesleyan College in Rochester.
He also actively supports youth programs by providing assistance to the Monroe
County
Police Explorer Academy in Rochester.
A Special Agent from our Houston office founded a non-profit organization serving
less fortunate individuals in the community. The organization
has run donation drives for area families, and partnered with Texas Childrens
Hospital to provide free immunizations to underprivileged children.
Hurricane Response Efforts
We continue to be actively involved in pursuing investigations of fraud related
to Hurricanes Katrina and Rita and helping SSA prepare for similar events in
the
future. Our auditors have completed three hurricane-related audits, assessing
SSAs service delivery and its accountability over
1) duplicate payments, equipment, and records; and 2) disaster relief funds.
In addition, attorneys from our Office of the
Chief Counsel have represented the OIG on the PCIE/ECIE Homeland Security Roundtable,
the collaborative effort for
hurricane recovery oversight across Federal agencies.
Because the SSN is a key identifier for the various relief programs, SSA OIG
is a critical partner in multi-agency investigations of hurricane-related fraud.
We have also
assigned an agent to the DOJs Hurricane Katrina Fraud Task Force in Louisiana,
where we have been involved in numerous joint investigations of hurricane-related
fraud. Since the inception of the Task Force, OI has opened 57 investigations.
For this reporting period, our investigators secured 4 indictments and 10 convictions
of individuals for hurricane-related fraud. Following are highlights of our
hurricane-related investigative activity during this reporting period.
Man Files 39 Applications for Disaster Unemployment Assistance
In cooperation with the Louisiana Department of Labor (DOL), U. S. Postal Inspection
Service, and U. S. Marshals Service, agents from our Baton Rouge office
investigated a 46-year-old Villa Rica, Georgia resident for making fraudulent
applications for Disaster Unemployment Assistance
funds. Our investigation revealed that the man submitted 39 applications containing
false identities and SSNs of alleged Hurricane Katrina victims to the Louisiana
DOL. As a result of his actions, the man received $39,835 in hurricane disaster
funds from the Federal Emergency Management
Agency (FEMA). In July 2007, the man pled guilty to wire fraud and illegal use
of an SSN. He was sentenced to 27 months
incarceration and 5 years supervised release and was ordered to pay full
restitution to FEMA.
Man Files 18 Claims for Hurricane Relief Funds
Agents from our Houston office, in coordination with the U. S. Postal Inspection
Service, Department of Homeland Security, and Small Business Administration,
investigated a 26-year-old Houston resident who filed 18 fraudulent applications
for FEMA disaster assistance, each time using
a different SSN and a unique damaged address in New Orleans and
Lake Charles, Louisiana, and in Beaumont, Texas.
FEMA paid the man 18 separate $2,000 expedited assistance checks. These checks
were issued before inspectors visited the addresses listed on the applications.
Our
investigation revealed that the man was a long-time resident of Houston and
lived there throughout 2005 when Hurricanes Katrina and Rita hit the U.S.
In June 2007, the man pled guilty to mail fraud and aggravated identity theft,
was sentenced to 45 months incarceration and 36 months supervised
release, and was ordered
to pay partial restitution to FEMA.
South Carolina Woman Applies for Hurricane Disaster Relief
Agents in our Columbia office initiated this investigation based on a request
from the FBI. Our investigation revealed that a 34-year-old Title XVI disability
beneficiary,
living in Columbia, South Carolina, made fraudulent claims to FEMA in order
to receive disaster assistance associated with Hurricanes Katrina and Rita.
Our
investigation uncovered a loss of $27,311.
In March 2007, she pled guilty to theft of Government funds and misuse of a SSN, and was sentenced to 16 months incarceration and 6 years probation. She was also ordered to pay restitution of $23,741 to FEMA and $3,570 to SSA.
Hurricane Rita Evacuee Attempts to Collect Disability Benefits While Working
Investigators from our Houston CDI unit investigated a 46-year-old woman who
filed for Title II and Title XVI disability benefits based on allegations of
depression, anxiety,
and high blood pressure. The woman reported she relocated to Houston in the
aftermath of Hurricane Rita, which resulted in emotional problems due to stress
from
the hurricane. She also alleged memory problems and difficulty making
decisions.
Our investigators learned that the woman received a FEMA housing allotment
to live in a hotel, with her mother and three children, after the hurricane.
Hotel staff reported that the woman and her family would stay at the hotel about
2 days a week and then be gone for days. When investigators interviewed the
woman, she told them she was employed by a human resources agency and also worked
as a realtor. She drove a car and lived in a house in an affluent neighborhood.
The woman
was articulate and communicated well when speaking to the CDI Unit investigators.
SSA subsequently denied her Title II and Title XVI disability claims.
A Special Thank You
The diligent work, outstanding efforts, and many contributions of our entire
OIG staff make the numerous accomplishments highlighted in this Semiannual Report
to
Congress possible.
We would like to thank them for their dedicated spirit and many successes.
Reporting Requirements and Appendices
Reporting Requirements
This report meets the requirements of the Inspector General Act of 1978, as
amended, and includes information mandated by Congress.
Section
Requirement
Page(s)
Section4(a)(2)
Review of legislation and regulations
N/A
Section 5(a)(1)
Significant problems, abuses, and deficiencies
8-30
Section 5(a)(2)
Recommendations with respect to significant problems, abuses, and deficiencies
8-11, 21-23
Section 5(a)(3)
Recommendations described in previous Semiannual Reports on which corrective
actions are incomplete
Appendices F & G
Section 5(a)(4)
Matters referred to prospective authorities and the prosecutions and convictions
that have resulted
12-19, 24-28
Section 5(a)(5) & Section 6(b)(2)
Summary of instances where information was refused
N/A
Section5(a)(6)
List of audits
Appendix B
Section 5(a)(7)
Summary of particularly significant reports
8-11, 21-23
Section 5(a)(8)
Table showing the total number of audit reports and total dollar value of questioned
costs
Appendix A
Section 5(a)(9)
Table showing the total number of audit reports and total dollar value of funds
put to better use
Appendix A
Section 5(a)(10)
Audit recommendations more than 6 months old for which no management decision
has been made
Appendix A
Section 5(a)(11)
Significant management decisions that were revised during the reporting period
N/A
Section 5(a)(12)
Significant management decisions with which the Inspector General disagrees
Appendix D
Appendices
39
Appendix A: Resolving Audit Recommendations
The following chart summarizes SSAs responses to our recommendations
for the recovery or redirection of questioned and unsupported costs. Questioned
costs are those costs that are challenged because of a violation of law, regulation,
etc. Unsupported costs are those costs that are questioned because they are
not justified by adequate documentation. This information is provided in accordance
with P.L. 96- 304 (the Supplemental Appropriations and Recession Act
of 1980) and the Inspector
General Act of 1978, as amended.
Reports with Questioned Costs for the Reporting Period
April 1, 2007 September 30, 2007
Number
Value
Questioned
Value
Unsupported
A. For which no management decision had been made by the commencement of the
reporting period.
12
$26,866,460
$75,051
B. Which were issued during the reporting period.
22a
$794,823,344
$106,173
Subtotal (A + B)
34
$821,689,804
$181,224
Less:
C. For which a management decision was made during the reporting period.
18b
$153,532,975
$75,051
i.
Dollar value of disallowed costs.
13
$9,165,146
$75,051
ii.
Dollar value of costs not disallowed.
5
$144,367,829
$0
D. For which no management decision had been made by the end of the reporting
period.
19
$668,156,829
$106,173
a. See Reports with Questioned Costs in Appendix B of this report.
b.Administrative Costs Claimed by the Tennessee Disability Determination Services
(A-04-06-16053) contained dollars
that were disallowed and dollars not disallowed.
40
Appendices
The following chart summarizes SSAs response to our recommendations that
funds be put to better use through cost avoidances, budget savings, etc.
Reports with Recommendations that Funds Be Put to Better Use Reporting Period
April 1, 2007 September 30, 2007
Number
Dollar
Value
A. For which no management decision had been made by the commencement of the
reporting period.
5
$2,570,832,901
B. Which were issued during the reporting period.
10a
$318,977,901
Subtotal (A + B)
15
$2,889,810,802
Less:
C. For which a management decision was made during the reporting period.
i. Dollar value of recommendations that were agreed to by management.
(a) Based on proposed management action.
8
$36,000,133
(b) Based on proposed legislative action.
0
$0
ii. Dollar value of costs not agreed to by management.
3
$2,593,588,737
Subtotal (i + ii)
11b
$2,629,588,870
D.
For which no management decision had been made by the end of the reporting period.
5
$260,221,932
a. See Reports with Funds Put to Better Use in Appendix B of this report.
b.Administrative Costs Claimed by the Tennessee Disability Determination Services
(A-04-06-16053) contained dollars that were disallowed and dollars not disallowed.
Appendix B: Reports Issued
Reports with Non-Monetary Findings
October 1, 2006 September 30, 2007
Audit Number
Report
Issue
Date
A-03-05-25009
Effectiveness of the Young Childrens Earnings Records Reinstatement Process
10/20/2006
A-77-07-00001
Management Advisory Report: Single Audit of the State of Florida for the Fiscal
Year Ended June 30, 2005
10/27/2006
A-77-07-00002
Management Advisory Report: Single Audit of the State of Maryland for the Fiscal
Year Ended June 30, 2005
10/27/2006
A-02-07-17075
Inspector General Statement on the Social Security Administrations Major
Management Challenges
11/3/2006
A-15-06-16099
Social Security Administrations Financial Report for Fiscal Year 2006
11/7/2006
A-77-07-00003
Management Advisory Report: Single Audit of the State of New York for the Fiscal
Year Ended March 31, 2005
11/22/2006
A-77-07-00004
Management Advisory Report: Single Audit of the Commonwealth of Pennsylvania
for the Fiscal Year Ended June 30, 2005
11/22/2006
A-15-07-17031
Costs Claimed by the Association of University Centers on Disabilities Contract
Number 600-01-60127 (Limited Distribution)
12/1/2006
A-77-07-00005
Management Advisory Report: Single Audit of the State of South Carolina for
the Fiscal Year Ended June 30, 2005
12/4/2006
A-03-06-26106
Congressional Response Report: Employer Feedback on the Social Security
Administrations Verification Programs
12/14/2006
A-08-06-26100
Congressional Response Report: Accuracy of the Social Security Administrations
Numident File
12/18/2006
A-14-05-14042
Impact of Unauthorized Employment on Social Security Benefits
12/21/2006
A-15-06-16091
MAXIMUS Indirect Cost Rates for Fiscal Years 2002 and 2003 (Limited Distribution)
12/21/2006
A-14-06-16023
General Controls Review of the Florida Division of Disability Determinations
Claims Processing System
1/10/2007
A-13-06-26097
Follow-up: Analysis of Information Concerning Representative Payee Misuse of
Beneficiaries Payments
1/18/2007
A-05-07-17058
Contract for the Meridian Management Corporation at the Great Lakes Program
Service Center (Limited Distribution)
1/29/2007
A-77-07-00007
Management Advisory Report: Single Audit of the Hawaii Department of Human Services
for the Fiscal Year Ended June 30, 2005
2/5/2007
A-09-06-16101
The Las Vegas Social Security Card Center
2/8/2007
A-15-06-16065
Controls over Representative Payee Accounting of Social Security Funds
2/26/2007
A-77-07-00008
Management Advisory Report: Single Audit of the Government of the District of
Columbia for the Fiscal Year Ended September 30, 2005
2/27/2007
Reports with Non-Monetary Findings
October 1, 2006 September 30, 2007
Audit Number
Report
Issue
Date
A-15-06-16111
Performance Indicator Audit: Electronic Service Delivery
3/8/2007
A-15-06-16109
Performance Indicator Audit: Claims Processing
3/16/2007
A-06-06-26138
The Social Security Administrations Accountability of Federal Emergency
Management Agency Funds Provided for Hurricane Relief Efforts
3/23/2007
A-77-07-00009
Management Advisory Report: Single Audit of the State of Illinois for the Fiscal
Year Ended June 30, 2005
3/23/2007
A-77-07-00011
Management Advisory Report: Single Audit of the State of New Jersey for the
Fiscal Year Ended June 30, 2005
3/23/2007
A-12-06-26130
Managements Use of Workload Status Reports at Hearing Offices
3/26/2007
A-03-06-16062
The Social Security Administrations Compliance with Employee Tax Requirements
4/6/2007
A-06-06-26137
Accountability over Duplicate Payments, Equipment and Records in the Hurricane
Recovery Area
4/23/2007
A-06-06-26140
Supplemental Security Income Payments Mailed to Field Office Addresses
4/23/2007
A-15-07-17032
The Social Security Administrations Oversight of the PSI Group, Inc.,
Presort Mail Contract -- Contract # GS-25F-0010M (Limited Distribution)
4/24/2007
A-02-06-16110
Performance Indicator Audit: Disability Determination Services Processing
5/8/2007
A-12-07-27162
Organizational Review of the Office of Disability and Income Security Programs
5/16/2007
A-15-06-16113
Performance Indicator Audit: Hearings and Appeals Process
5/17/2007
A-13-07-27123
Phase 6 of the Social Security Administrations Special Disability Workload
5/18/2007
A-15-06-16037
FECA: A Nationwide Review of Federal Employees Who Received Compensation for
Lost Wages for Periods When Earned Wages Were Reported on the Social
Security
Administrations Master Earnings File
5/18/2007
A-14-07-17022
The Social Security Administrations Information Technology Maintenance
and Local Area Network Relocation Contract
5/21/2007
A-01-07-17035
Quick Disability Determinations
5/31/2007
A-15-06-16139
Performance Review of the Social Security Administrations National Computer
Center and Security West Building Guard Service Contract (Limited Distribution)
5/31/2007
A-08-07-17043
Original Social Security Numbers Assigned to U.S. Citizens Age 12 or Older
6/18/2007
A-04-07-17027
Contract with Riojas Enterprises, Incorporated, for Case Folder Filing Support
Services - Contract #0600-98-34420
6/19/2007
Reports with Non-Monetary Findings
October 1, 2006 September 30, 2007
Audit Number
Report
Issue
Date
A-04-07-17026
Field Office Use of the SS-5 Assistant
7/2/2007
A-08-07-17076
Assignment of Social Security Numbers to J-1 Exchange Visitors
7/20/2007
A-14-07-17099
Social Security Administrations Management of Information Technology Projects
7/26/2007
A-14-07-27110
Social Security Administrations Progress in Implementing Homeland Security
Presidential Directive 12
7/26/2007
A-13-06-16032
The Social Security Administrations Monitoring of Dedicated Accounts for
Supplemental Security Income Recipients
8/3/2007
A-14-07-17070
The Social Security Administrations Incident Response and Reporting System
8/3/2007
A-03-05-25018
Overstated Earnings and Their Effect on Social Security Administration Programs
8/7/2007
A-06-06-16088
Controls over Survivors Benefits When Indications Exist a Wage Earner
is Alive
8/8/2007
A-15-07-17128
Performance Indicator Audit: Improper Payments
8/31/2007
A-02-07-27021
Compliance with Onsite Security Control and Audit Review Requirements at Field
Offices
9/4/2007
A-03-06-15036
Controls Over Employee Verification Programs
9/4/2007
A-08-07-27177
Management Advisory Report: Third Parties Applying for Medicare Part D Low-Income
Subsidies on Behalf of Others (Limited Distribution)
9/5/2007
A-08-07-17086
State and Local Governments Collection and Use of Social Security Numbers
9/10/2007
A-12-07-27091
Workload Activity at Five Hearing Offices in Region IV
9/10/2007
A-08-07-17085
Assessment of F-1 Students Use of Social Security Numbers
9/12/2007
A-02-07-17127
Performance Indicator Audit: Staff Skills and Productivity
9/24/2007
A-06-06-16132
Disability Insurance Beneficiaries Convicted of Crimes Against the Social Security
Administrations Programs
9/24/2007
A-07-07-27150
Payee Services, A Fee-for-Service Organizational Representative Payee for the
Social Security Administration (Limited Distribution)
9/24/2007
A-08-07-17077
Social Security Numbers Assigned to Citizens of Compact of Free Association
Countries (Limited Distribution)
9/24/2007
A-14-07-17101
Fiscal Year 2007 Evaluation of the Social Security Administrations Compliance
with the Federal Information Security Management Act
9/24/2007
Reports with Non-Monetary Findings
October 1, 2006 September 30, 2007
Audit Number
Report
Issue
Date
A-15-07-17129
Performance Indicator Audit: Customer Satisfaction
9/24/2007
A-02-06-26051
The Validity of Earnings Posted to the Social Security Administrations
Master Earnings File for Children Ages 7 through 13
9/28/2007
A-03-07-17065
Effectiveness of the Single Select Edit Routine
9/28/2007
A-12-07-17057
Claimant Representatives Barred from Practicing before the Social Security Administration
9/28/2007
A-12-07-17080
On-site Security Control and Audit Review at Hearing Offices
9/28/2007
A-14-07-17024
Access to Social Security Administration Data Provided by Disability Determination
Services Positional Profiles (Limited Distribution)
9/28/2007
A-14-07-27133
The Social Security Administrations Information Resources Management Strategic
Plan
9/28/2007
Reports with Questioned Costs
October 1, 2006 September 30, 2007
Audit Number
Issue
Date
Report
Dollar
Amount
A-01-06-16041
10/27/2006
Administrative Costs Claimed by the Vermont Disability Determination Services
$3,362
A-01-06-26105
11/14/2006
Supplemental Security Income Recipients Whose Medicare Benefits Were Terminated
Due to Death
$490,288
A-04-05-15133
11/22/2006
Title II Disability Insurance Benefits with a Workers Compensation Offset
$216,278,326
A-01-06-26131
12/11/2006
Title II Beneficiaries in England
$24,049
A-01-06-21093
12/20/2006
Childhood Continuing Disability Reviews and Age 18 Redeterminations
$199,165,109
A-77-07-00006
1/18/2007
Management Advisory Report: Single Audit of the State of Washington for the
Fiscal Year Ended June 30, 2005
$76,021
A-13-06-16029
2/5/2007
Administrative Costs Claimed by the Maryland Disability Determination Services
$151,641
A-02-06-26019
3/2/2007
The Social Security Administrations Collection of Court-ordered Restitution
$18,340,375
A-02-06-25141
3/23/2007
Direct Deposits for Multiple Title XVI Recipients into the Same Bank Account
$1,226,318
A-07-07-17045
3/23/2007
Kansas Department of Social and Rehabilitation Services, an Organizational Representative
Payee for the Social Security Administration
$8,840
A-15-06-16127
3/23/2007
Administrative Costs Claimed by the Florida Division of Disability Determinations
$2,379,104
A-04-06-16053
3/30/2007
Administrative Costs Claimed by the Tennessee Disability Determination Services
$2,449,320
A-15-07-27117
3/30/2007
Defense Contract Audit Agencys Audit of Lockheed Martin Services, Inc.
Incurred Costs for Calendar Year Ending December 31, 2004 (DCAA
Report Number 6501-2004B10100001)
$2,551,124
A-77-07-00010
3/30/2007
Management Advisory Report: Single Audit of the Puerto Rico Department of the
Family for the Fiscal Year Ended June 30, 2003
$207,302
A-13-07-17073
4/30/2007
Supplemental Security Income Recipients Eligible as Disabled Adult Children
Under the Old-Age, Survivors and Disability Insurance Program
$114,254
A-01-07-27122
5/14/2007
Adjustment of Widows Insurance Benefits at Full Retirement Age
$113,721,946
A-08-06-16125
5/18/2007
Administrative Costs Claimed by the Mississippi Disability Determination Services
$27,681
A-05-06-16118
5/22/2007
Administrative Costs Claimed by the Illinois Disability Determination Services
$208,471
A-09-06-16120
5/30/2007
Administrative Costs Claimed by the Idaho Disability Determination Services
$800,000
A-09-06-16128
5/31/2007
The Social Security Administrations Controls and Procedures over Supplemental
Security Income Death Alerts
$2,404,124
Reports with Questioned Costs
October 1, 2006 September 30, 2007
Audit Number
Issue
Date
Report
Dollar
Amount
A-02-07-17046
6/11/2007
Administrative Costs Claimed by the New York Division of Disability Determinations
$132,403
A-13-06-16031
6/22/2007
Cross-Program Recovery of Benefit Overpayments
$10,922,467
A-13-06-16121
6/27/2007
Administrative Costs Claimed by the West Virginia Disability Determination Services
$3,134,805
A-09-07-17063
7/3/2007
An Individual Representative Payee for the Social Security Administration in
the San Francisco Region
$34,868
A-07-06-16098
7/12/2007
Administrative Costs Claimed by the Missouri Disability Determination Services
$4,564
A-09-06-16129
7/31/2007
Administrative Costs Claimed by the California Disability Determination Services
$1,658,596
A-02-06-16043
8/3/2007
Administrative Costs Claimed by the New Jersey Department of Labor, Division
of Disability Determination Services
$3,342
A-07-07-17034
8/31/2007
Underpayments on Prior Supplemental Security Income Records
$169,730,993
A-09-07-17066
8/31/2007
Improper Payments Resulting from the Annual Earnings Test
$348,680,140
A-15-08-28046
8/31/2007
Management Advisory Report: Defense Contract Audit Agencys Audit of Lockheed
Martin Services, Inc., Incurred Costs for Calendar Year
Ending December 31, 2005 (Limited Distribution)
$1,940,162
A-04-07-27153
9/5/2007
Management Advisory Report: Adequacy of the Administrative Practices in the
Atlanta North Office of Disability Adjudication and Review
(Limited Distribution)
$386,261
A-01-07-27029
9/24/2007
Administrative Finality in the Old-Age, Survivors and Disability Insurance Program
$140,533,069
A-07-07-17104
9/24/2007
Contract with I. Levy and Associates for Development and Implementation of the
Electronic Folder Interface at Disability Determination Services
$6,845
A-77-07-00012
9/24/2007
Management Advisory Report: Single Audit of the Commonwealth of Pennsylvania
for the Fiscal Year Ended June 30, 2006
$64,177
A-77-07-00013
9/24/2007
Management Advisory Report: Single Audit of the State of Arizona for the Fiscal
Year Ended June 30, 2006
$7,363
A-15-07-16034
9/28/2007
Follow-Up Audit: Indirect Costs for the Connecticut Disability Determination
Services for the Period July 1, 2003 through June 30, 2005
$412,986
TOTAL
$1,238,280,696
Reports with Funds Put to Better Use
October 1, 2006 September 30, 2007
Audit Number
Issue
Date
Report
Dollar
Amount
A-01-06-16054
10/27/2006
Follow up on the Social Security Administrations Procedures to Identify
Representative Payees Who Are Deceased
$25,504,667
A-01-06-26105
11/14/2006
Supplemental Security Income Recipients Whose Medicare Benefits Were Terminated
Due to Death
$237,103
A-04-05-15133
11/22/2006
Title II Disability Insurance Benefits with a Workers Compensation Offset
$83,144,832
A-01-06-26131
12/11/2006
Title II Beneficiaries in England
$17,628
A-01-06-21093
12/20/2006
Childhood Continuing Disability Reviews and Age 18 Redeterminations
$105,552,612
A-07-05-15094
12/21/2006
Impact of Statutory Benefit Continuation on Disability Insurance Benefit Payments
Made During the Appeals Process
$44,997,323
A-09-06-26086
1/8/2007
Government Pension Offset Exemption for Texas School Districts Employees
$2,537,391,759
A-02-06-25141
3/23/2007
Direct Deposits for Multiple Title XVI Recipients into the Same Bank Account
$264,390
A-06-06-16117
3/26/2007
Administrative Costs Claimed by the Commonwealth of Puerto Rico Disability Determination
Program
$1,107,250
A-04-06-16053
3/30/2007
Administrative Costs Claimed by the Tennessee Disability Determination Services
$6,564,835
A-01-07-27122
5/14/2007
Adjustment of Widows Insurance Benefits at Full Retirement Age
$137,808,597
A-05-06-16118
5/22/2007
Administrative Costs Claimed by the Illinois Disability Determination Services
$807,851
A-07-07-17033
5/24/2007
Contract for the Migration of I. Levy Software at Disability Determination Services
(Limited Distribution)
$3,000
A-09-06-16120
5/30/2007
Administrative Costs Claimed by the Idaho Disability Determination Services
$876,476
A-13-06-16031
6/22/2007
Cross-Program Recovery of Benefit Overpayments
$6,147,424
A-13-06-16121
6/27/2007
Administrative Costs Claimed by the West Virginia Disability Determination Services
$1,503,361
A-09-07-17063
7/3/2007
An Individual Representative Payee for the Social Security Administration in
the San Francisco Region
$36,198
A-02-06-16043
8/3/2007
Administrative Costs Claimed by the New Jersey Department of Labor, Division
of Disability Determination Services
$5,800,583
A-09-07-17066
8/31/2007
Improper Payments Resulting from the Annual Earnings Test
$116,226,713
A-01-07-27029
9/24/2007
Administrative Finality in the Old-Age, Survivors and Disability
Insurance Program
$49,767,698
TOTAL
$3,123,760,300
Appendix C: Reporting Requirements Under the Omnibus Consolidated Appropriations Act for FY 1997
To meet the requirements of the Omnibus Consolidated Appropriations Act of 1997, P.L. 104-208, we are providing requisite data for FY 2007 from the Offices of Investigations and Audit in this report.
Office of Investigations
We are reporting over $36 million in SSA funds as a result of our investigative activities in this reporting period. These funds are broken down in the table below.
Investigative Activities
1st Quarter
2nd Quarter
3rd Quarter
4th Quarter
Total
Court Ordered Restitution
$7,012,788
$ 8,102,954
$6,863,938
4,455,946
$26,435,626
Recoveries
$11,082,762
$ 10,762,718
$12,069,915
$10,166,381
$44,081,776
Fines
$225,727
$559,120
$1,006,516
$1,305,748
$3,097,111
Settlements/Judgments
$212,252
$309,836
$115,600
$95,624
$733,312
TOTAL
$18,533,529
$ 19,734,628
$20,055,969
$16,023,699
$74,347,825
Office of Audit
SSA management has informed us that it has completed implementing recommendations from 17 audit reports during this time period valued at over $320 million.
Administrative
Costs
Claimed
by
the
New
Jersey
Department
of
Labor,
Division
of
Disability
Determination
Services
(NJ-DDS)
(A-02-06-16043,
8/3/2007)
We recommended that responsible SSA Headquarters components, the Regional Offices Center for Disability and NJDDS personnel work together to determine the appropriateness of the movement of ASAP funds between FYs. The implemented value of this recommendation is $5,797,572.
Administrative
Costs
Claimed
by
the
New
Jersey
Department
of
Labor,
Division
of
Disability
Determination
Services
(A-02-06-16043,
8/3/2007)
We recommended that SSA verify the adjustment of $3,011 of Nonpersonnel Service Costs representing mailgram expenses incurred in FY 2005 but charged to FY 2004.
Administrative
Costs
Claimed
by
the
West
Virginia
Disability
Determination
Services
(WV-DDS)
(A-13-06-16121,
6/27/2007)
We recommended that SSA require the WV DDS to provide supporting documentation or withdraw funding authority of $508,147, $339,639, and $655,575 for FYs 2003 through 2005, respectively, for the unsupported obligations.
Administrative
Costs
Claimed
by
the
Idaho
Disability
Determination
Services
(ID-DDS)
(A-09-06-16120,
5/30/2007)
We recommended that SSA ensure the ID DDS establishes a fee schedule for medical costs. The fees may not exceed the highest rate paid by Federal or other State agencies for the same or similar types of service. The implemented value of this recommendation is $876,476.
Administrative
Costs
Claimed
by
the
Illinois
Disability
Determination
Services
(A-05-06-16118,
5/22/2007)
We recommended that SSA reduce DDS funding authorizations when they are no longer needed to make disability determinations. Rescinding excess funding authorization decreases the risk of funds being spent on expenditures not related to the proper FY. The implemented value of this recommendation is $807,581.
Administrative
Costs
Claimed
by
the
Tennessee
Disability
Determination
Services
(TN-DDS)
(A-04-06-16053,
3/30/2007)
We recommended that SSA require that the TN-DDS review the unliquidated FYs 2003 and 2004 expenditures, totaling $135,555 and make appropriate adjustments.
Childhood
Continuing
Disability
Reviews
and
Age
18
Redeterminations
(A-01-06-21093,
12/20/2006)
We recommended that SSA conduct childhood CDRs at least every 3 years for children under age 18 whose impairments are likely to improve in accordance with the Acts provisions. We also recommended that SSA conduct age-18 redeterminations by the time recipients attain age 20. The implemented recommendation is valued at $105,552,612.
Title
II
Beneficiaries
in
England
(A-01-06-26131,
12/11/2006)
We recommended that SSA terminate benefits for two Title II beneficiaries based upon our review. The implemented value of this recommendation is $17,628.
Title
II
Disability
Insurance
Benefits
with
a
Workers
Compensation
Offset
(A-04-05-15133,
11/22/2006)
We recommended that SSA determine whether assigning WC offset cases only to technicians specialized in this workload would be cost-effective and improve payment accuracy. The implemented value of this recommendation is $83,144,832.
Follow
up
on
the
Social
Security
Administrations
Procedures
to
Identify
Representative
Payees
Who
Are
Deceased
(A-01-06-16054,
10/27/2006)
We recommended that SSA ensure the needs of the remaining beneficiaries and recipients in OIGs population are being met and that all deceased payees are replaced with new payees. The implemented value of this recommendation is $25,504,667.
Improperly
Paid
Lump-Sum
Death
Payments
(A-08-05-25145,
8/18/2006)
We recommended that SSA remedy weaknesses within Modernized Claims System (MCS), Manual Adjustment, Credit and Award Processing (MADCAP) System and the Title II Processing System that allow Lump-Sum Death Payments to be paid when recoverable overpayments exist. The implemented value of this recommendation is $570,597.
Beneficiaries
Paid
Under
More
than
One
Social
Security
Number
(A-01-06-26022,
8/10/2006)
We recommended that SSA continue to work with OI on cases identified during our audit and assess overpayments where appropriate. The implemented recommendation is valued at $849,983.
Benefits
Paid
to
Dually
Entitled
Title
II
Beneficiaries
(A-01-06-26004,
8/7/2006)
We recommended that SSA review the remaining 1,360 cases to ensure that all overpayments are identified, recorded and pursued for recovery. The implemented value of this recommendation is $14,653,420.
Match
of
Veterans
Affairs
Historical
Death
File
against
the
Social
Security
Administrations
Benefit
Rolls
(A-01-05-35086,
6/14/2006)
We recommended that SSA review the remaining 1,167 cases in our audit population in which it appears payments may have been issued after death. The implemented value of this recommendation is $1,940,796.
Administrative
Costs
Claimed
by
the
Texas
Disability
Determination
Services
(A-06-06-16008,
3/23/2006)
We recommended that SSA deobligate $40,157 from the FY 2004 Form SSA-4513.
The
Social
Security
Administrations
Controls
over
the
Suspension
of
Title
XVI
Overpayment
Collection
Efforts
(A-04-04-24029,
4/12/2005)
We recommended that SSA issue a reminder and, if necessary, further guidance
to SSA debt collection staff requiring that they fully develop and document
overpayment suspension decisions, as required by SSA policy. The implemented
recommendation is valued at $75,760,500.
Assessment
of
the
Enumeration
at
Entry
Process
(A-08-04-14093,
3/15/2005)
We recommended that SSA continue to work with the State and DHS to resolve data compatibility issues, including name standardization. The implemented recommendation is valued at $3,285,960.
Appendix D: Significant Management Decisions With Which the Inspector General Disagrees
Administrative
Finality
in
the
Old-Age,
Survivors
and
Disability
Insurance
Program
(OASDI)
(A-01-07-27029,
9/24/2007)
Recommendation: We encouraged the Agency to consider making revisions to its rules and regulations that will permit changes to the ongoing OASDI benefit payments whenever errors are discovered.
Agency Response: SSA disagreed. Any changes in the existing rules would need
to be carefully weighed to determine the potential impact of any changes on
both the beneficiaries and the Agency. At this time SSA does not agree that
it would be in the Social Security programs best interest to perform
ongoing OASDI benefit recalculations, as to do so would require additional administrative
resources and/or the deferral of other Agency work. Section 205(c) of the Social
Security Act (and implementing regulations at 20 CFR 404.820ff) limits the circumstances
in which earnings records from past years
may be revised downward. This, in turn, may limit the ability of SSA in many
cases to make the sorts of downward adjustments in benefit amounts that are
intended in the recommendation. It may be that, in the absence of a statutory
change to section 205(c), the impact of the recommendation with respect
to SSAs regulatory administrative finality policy may be limited.
Appendix E: Collections From Investigations and Audits
The Omnibus Consolidated Appropriations Act of 1997 (P.L. 104-208) requires us to report additional information concerning actual cumulative collections and offsets achieved as a result of OIG activities each semiannual period.
Office of Investigations
Total Restitution Reported by DOJ as Collected for SSA
FY
Total
Number
of
Individuals
Assigned
Court
Ordered
Restitution
Court
Ordered
Restitution
for
This
Period
Total
Restitution
Collected
by
DOJ
2005
661
$22,292,757
$1,753,601
2006
578
$18,817,909
$1,447,402
20071
655
$26,435,626
$898,764
TOTAL
1,894
$67,546,292
$4,099,767
1Reflects collection for October 1, 2006 June 30, 2007
Recovery Actions Based on OI Investigations
FY
Total
Number
of
Recovery
Actions
Initiated
Amount
for
Recovery
2005
1,686
$30,908,777
2006
1,865
$35,492,314
20071
2,514
$44,081,776
TOTAL
6,065
$110,482,867
1Reflects data for October 1, 2006 September 30 2007
Office of Audit
The following chart summarizes SSAs responses to our recommendations for the recovery or redirection of questioned and unsupported costs. This information is prepared in coordination with SSAs management officials and is current as of September 30, 2007.
SSAs Responses to OIGs Recommendations
Recovery
or
Redirection
of
Questioned
and
Unsupported
Costs
FY
Reports with
Questioned
Costs
Questioned/
Unsupported
Costs
Management
Concurrence
Amount Collected
or to be Recovered
Amount
Written-Off/
Adjustments
Balance
2005
24
$374,930,433
$363,916,161
$173,530,234
$120,328,421
$75,538,490
2006
24
$1,373,740,596
$1,245,415,125
$1,226,721,695
$129,567,145
$17,451,756
2007
36
$1,238,280,696
$210,172,161
$208,745,1911
$360,720,476
$669,427,392
TOTAL
84
$2,986,951,725
$1,819,503,447
$1,608,997,120
$610,616,042
$762,417,638
1This amount includes $612,363 in collected funds that were contained in the
report, Indirect Cost for the Connecticut Disability Determinations Service
for the Period July 1, 2003 through June 30, 2005 (A-15-07-16034, 9/28/07).
Corrective action was taken on initial audit, Indirect Cost Clasimed by the
Connecticut
Disability Determinations Service (A-15-03-23041, 9/07/04) and the indirect
cost was returned.
Appendix F: Significant Monetary Recommendations From Prior FYs for Which Corrective Actions Have Not Been Completed
Impact
of
Statutory
Benefit
Continuation
on
Supplemental
Security
Income
Payments
Made
During
the
Appeals
Process
(A-07-05-15095,
5/10/2006)
Recommendation: Enhance the business process to allow more timely decisions on medical cessation appeals.
Valued at: $158,778,983 in funds put to better use.
Agency Response: SSA agreed with the recommendation.
Corrective Action: Enhancing the business process may allow for improved stewardship and more timely decisions regarding Supplemental Security Income (SSI) cessation cases and benefit continuation during the appeal period. SSA intends to decrease processing time in all disability appeals through the implementation of eDib and the new disability regulations.
Processing times reflected in the report indicate that SSA is following the
regulations and ALJs are following HALLEX guidelines that include assignment
of continuing benefit disability cessation cases as 7th of 11 categories of
priority cases they may be processing. There are significant reasons for the
categorization of these priorities and SSA cannot justify moving this category
of cases ahead of the others. Although SSA recognizes its responsibility to
stewardship, the Agency must at times balance
that against service obligations. Therefore, at this time SSA is not in a position
to support segregating cases that are receiving benefit continuation and processing
those cases first.
Recommendation: Remind SSA components of the proper procedures for terminating SSI benefits following medical cessation decisions.
Valued at: $13,869,533 in funds put to better use.
Agency Response: SSA agreed with the recommendation.
Corrective Action: SSA will remind the appropriate components of the proper
procedures for terminating SSI benefits following medical cessation decisions.
Also, it should be noted that SSA implemented systems enhancements in January
and April 2004 which automatically handle payment termination in Statutory Benefit
Continuation cases with the former Office of Hearings and Appeals (OHA) or Disability
Determination Service (DDS) involvement, respectively. When the termination
decision is received from the DDS or ALJ, the SSI system automatically terminates
the benefit continuation according to established guidelines. Manual intervention
is not required. In addition,
systems controls are in place to ensure that these cases can be tracked.
Appendix G: Significant Non-Monetary Recommendations From Prior FYs for Which Corrective Actions Have Not Been Completed
The
Social
Security
Administrations
Program
for
Issuing
Replacement
Social
Security
Cards
to
Prisoners
(A-08-06-16025,
7/13/2006)
Recommendation: Perform a review at each prison with which it is considering executing a Memorandum of Understanding (MOU) to ensure its procedures for establishing prisoner identity are sufficient to ensure SSN integrity and compliance with the intent of the Intelligence Reform and Terrorism Prevention Act of 2004.
Agency Response: SSA agreed with the recommendation. The Agency has formed a workgroup to address this recommendation and other issues dealing with the enumeration of prisoners. The workgroup will provide the appropriate support to implement this recommendation.
Corrective Action: In January 2007, SSA employees visited a Federal prison
in Petersburg, Virginia to observe the prisoner intake process and discuss the
types of documents used to identify a Federal prisoner. Based on this visit,
the workgroup agreed on a prisoner enumeration process covering all Federal
facilities. The Agency has made significant progress in completing an MOU with
the Bureau of Prisons. The workgroup will soon reconvene to develop policy and
procedures covering State and
local facilities.
Recommendation: Require that field offices perform annual onsite reviews of prison procedures for submitting prisoner replacement SSN applications and required evidence and take corrective action as needed.
Agency Response: SSA agreed with the recommendation.
Corrective Action: SSA agreed in principle that periodic onsite reviews of prisons would be a good idea. The prisoner enumeration workgroup is investigating this issue to determine what is practicable given the limited resources in the regional and field offices.
Glossary of Acronyms
Abbreviation Definition
AET
Annual Earnings Test
CDI
Cooperative Disability Investigations
CMP
Civil Monetary Penalty
CY
Calendar Year
DCN
Double Check Negotiation
DDS
Disability Determination Services
DHS
Department of Homeland Security
DOJ
Department of Justice
DOL
Department of Labor
ECIE
Executive Council on Integrity and Efficiency
EDD
Employee Development Department
EEO
Earnings Enforcement Operation
EVS
Employee Verification System
FBI
Federal Bureau of Investigation
FECA
Federal Employees Compensation Act
FEMA
Federal Emergency Management Agency
FRA
Full Retirement Age
FY
Fiscal Year
IO
Immediate Office
IRS
Internal Revenue Service
IT
Information Technology
MBR
Master Beneficiary Record
MEF
Master Earnings File
MOU
Memorandum of Understanding
OA
Office of Audit
OASDI
Old-Age, Survivors, and Disability Insurance
OCCIG
Office of the Chief Counsel to the Inspector General
ODISP
Office of Disability and Income Security Programs
OI
Office of Investigations
OIG
Office of the Inspector General
OMB
Office of Management and Budget
OQAPR
Office of Quality Assurance and Professional Responsibility
ORM
Office of Resource Management
PCIE
Presidents Council on Integrity and Efficiency
PII
Personally Identifiable Information
PTSD
Post-Traumatic Stress Disorder
QDD
Quick Disability Determinations
SSA
Social Security Administration
SSI
Supplemental Security Income
SSN
Social Security Number
SSNVS
Social Security Number Verification Service the Act
Social Security Act
USAO
United States Attorneys Office
VA
Department of Veterans Affairs
OIG Semiannual Report to Congress April 1, 2007 September 30, 2007
Report Fraud, Waste, and Abuse 1-800-269-0271