SSA ORGANIZATIONAL MANUAL

Chapter TL

OFFICE OF DISABILITY ADJUDICATION AND REVIEW


  1. Mission

    The Office of Disability Adjudication and Review (ODAR) administers the nationwide Disability Adjudication and Review program for the Social Security Administration (SSA). Provides the basic mechanisms through which individuals and organizations dissatisfied with determinations affecting their rights to and amounts of benefits or their participation in programs under the Social Security Act may administratively appeal these determinations in accordance with the requirements of the Administrative Procedure and Social Security Acts. ODAR includes a nationwide field organization staffed with Administrative Law Judges (ALJs) who conduct impartial hearings and make decisions on appeals filed by claimants, their representatives, providers‑of‑service institutions and others under the Social Security Act. The Appeals Council of ODAR impartially reviews ALJ decisions, either on the Appeals Council's own motion or at the request of the claimant, and renders the Commissioner's final decision when review is taken. Reviews new court cases to determine whether the case should be defended on the record or the Commissioner should seek voluntary remand, and reviews final court decisions in light of the programmatic and administrative implications involved and makes recommendations as to whether appeal should be sought. Provides advice and recommendations on Social Security Administration (SSA) program policy and related matters, including proposed Social Security Rulings.
  2. Organization
    1. The Deputy Commissioner for Disability Adjudication and Review (TLA).
    2. The Assistant Deputy Commissioner for Disability Adjudication and Review (TLA).
    3. The Immediate Office of the Deputy Commissioner for Disability Adjudication and Review (TLA), which includes:
      1. The Executive Communications Staff (TLA-4).
    4. The Office of the Chief Administrative Law Judge (OCALJ) (TLB).
      1. The Office of the Associate Chief Administrative Law Judge for Administrative Management (TLBL).
        1. The Division of Administrative Support (TLBL1).
        2. The Division of Workload Management (TLBL2).
      2. The Office of the Associate Chief Administrative Law Judge for Field Procedures and Employee Relations (TLBM).
        1. The Division of Field Procedures (TLBM1).
      3. The Office of the Associate Chief Administrative Law Judge for National Workload Assistance (TLBG).
        1. The National Hearing Centers (TLBG-F3Z01, TLBG-F3Z02, TLBG-F5Z01, TLBG-F6Z01), TLBG-F7Z01).
        2. The National Case Assistance Center Central (TLBG-F7Z04) and the National Case Assistance Center East (TLBG-F3Z04).
      4. The Offices of the Regional Chief Administrative Law Judges (TLB-F1-TLB-FX).
    5. The Office of Appellate Operations (OAO) (TLC), which includes the Executive Director who serves as the Deputy Chairperson of the Appeals Council, the Appeals Council and its Administrative Appeals Judges, Appeals Officers, a Deputy Director to the Executive Director and a Director of Operations.
      1. The Medical Support Staff (TLC-1).
      2. The Program Analysis Staff (TLC-2).
      3. The Director of Operations (TLCA).
        1. The Medicare Part D Subsidy Staff (TLCA-1)
        2. The Divisions of Program Adjudication I-VII (TLCAA, TLCAC, TLCAG, TLCAH, TLCAJ, TLCAK and TLCAL).
        3. The Division of Civil Actions (TLCAB).
        4. The Division of Program Support (TLCAE).
      4. The Division of Quality (TLCB).
    6. The Office of Executive Operations and Human Resources (OEOHR) (TLG).
      1. The Audit Liaison Staff (TLG-2).
      2. The Division of Training and Human Resources (TLGH).
      3. The Division of Quality Service (TLGN).
    7. The Office of Budget, Facilities and Security (OBFS) (TLJ).
      1. The Division of Finance and Budget Analysis (TLJA).
      2. The Division of Materiel Resources (TLJB).
      3. The Division of Security (TLJC).
    8. The Office of Electronic Services and Strategic Information (OESSI) (TLK).
      1. The Division of Electronic Services (TLKA).
      2. The Division of Information Technology Integration (TLKB).
      3. The Division of Management Information and Analysis (TLKC).
  3. Functions
    1. The Deputy Commissioner for Disability Adjudication and Review (DCDAR) (TLA) is directly responsible for carrying out ODAR’s mission of holding hearings and rendering decisions on appeals filed under Titles II and XVI of the Social Security Act, as amended.  The DCDAR is responsible for planning, directing, managing, coordinating and maintaining the integrity of the nationwide SSA Disability Adjudication and Review. As Chair of the Appeals Council, the DCDAR is responsible for the decisions issued at the final administrative level of SSA.
    2. The Assistant Deputy Commissioner for Disability Adjudication and Review (TLA) carries out his/her ODAR-wide responsibilities and performs other duties as the Deputy Commissioner may prescribe.
    3. The Immediate Office of the Deputy Commissioner for Disability Adjudication and Review (TLA) provides staff assistance on the full range of responsibilities.
      1. The Executive Communications Staff (TLA-4) serves as the Deputy Commissioner’s primary point of coordination for program and communications plans and strategies to ensure information is disseminated to advocates and defends the Commissioner’s views, positions and programs. Works with the Office of Communications to develop broad communications strategies and concepts pertaining to current and emerging issues in the Social Security program and ODAR-related program policies and operational impacts. Monitors ODAR’s progress toward meeting established Agency goals and makes recommendations for needed adjustments to enable ODAR to meet these goals. Coordinates and integrates the administrative planning activities of ODAR into the long-range goals and objectives of SSA. Administers and oversees ODAR’s strategic planning activities including Agency plans such as the Agency Strategic Plan, SSA’s Annual Performance Plan, the Program for Objective Achievements, and Agency Performance Indicators, among others. Works directly with ODAR components to develop, track, and monitor achievement of operational plans. Directs an ongoing analysis of the concerns of public interest groups with respect to SSA/ODAR program issues involving policy and operational decisions, and reviews all major communications questions that are escalated to the Deputy Commissioner for decision and makes necessary recommendations. Also, directs specific ODAR program-related publications and approves final-product submissions.
    4. The OCALJ (TLB) serves as the principal consultant and adviser to the Deputy Commissioner on all matters concerning the Administrative Law Judge (ALJ) hearing function. Under the executive leadership of the Deputy Commissioner, manages and administers a hearings organization consisting of a nationwide network of hearing offices and supporting regional offices nationwide, including oversight of the National Hearing Centers. Plans, directs, manages, coordinates and evaluates the nationwide hearings process of the Social Security Administration (SSA). Identifies staffing and other resources needed to achieve organizational objectives. With the assistance of the Associate Chief Administrative Law Judges and the Regional Chief Administrative Law Judges (RCALJs), oversees the hearings process conducted by SSA’s ALJs, who conduct hearings and renders decisions in which claimants disagree with determinations issued under the provisions of the Social Security Act, as amended. Oversees quality and effectiveness of alternate adjudication processes used in connection with appeals filed at the hearing level. The Chief Administrative Law Judge (CALJ) has primary responsibility for maintaining effective channels of communication among the Deputy Commissioner, the Associate Chief Administrative Law Judges, the RCALJs and ALJs. Formulates and develops broad policies and objectives and establishes program goals for the ALJs. Engages in continuous examination of all aspects of ODAR field operations and implements improvements where needed.  The CALJ is primarily responsible for establishing and maintaining an effective business process for all functions related to claims filed at the hearing level. Is responsible for developing and maintaining procedures for effective operations of the hearings program. Directs a professional staff engaged in providing liaison services to field personnel with respect to implementing substantive policy, program and procedural matters. Provides management oversight for all managerial activities in ODAR field offices, coordinating activities. Conducts liaison with other government and private agencies on issues falling within the CALJ’s areas of responsibility.
      1. The Office of the Associate Chief Administrative Law Judge for Administrative Management (TLBL) provides line management authority over designated administrative areas within OCALJ in addressing field operational needs and concerns. Provides advice and guidance to field offices in specific areas of identified needs. Assists the CALJ in assuring the timeliness of service to the public and in setting field goals and objectives in the areas of caseload procedures, management information and oversight for service delivery and productivity. Maintains consistency of managerial practices and continually measures and improves such practices and provides a greater level of strategic oversight to field operations. Reviews management information reports to ensure accuracy of monthly, bi-monthly and quarterly reports.
        1. The Division of Administrative Support (TLBL1) works with the CALJ, Deputy CALJ, and the Associate Chief Administrative Law Judge for Administrative Management on day-to-day activities of Headquarters and field operations and serves as an expert resource on varied program, business process and policy issues at meetings occurring at all agency levels and with external groups as well. May be asked to serve as a resource on audits or to assist with correction of program and business processes in specific hearing offices.
        2. The Division of Workload Management (TLBL2) helps the CALJ Judge to ensure timely service to the public. Sets goals and performance standards for ODAR regional and hearing offices. Analyzes hearing workload needs and oversees workload transfers. Evaluates workflow processes and makes changes as needed. Provides management information and analyses of hearing workloads for the CALJ, other executives, and regional offices. Identifies problems and trends in the hearing workloads and proposes solutions. Designs and pilots organizational and change models. Coordinates with the Office of Electronic Services and Strategic Information (OESSI) to design new reports to meet changing needs and requirements.
      2. The Office of the Associate Chief Administrative Law Judge for Field Procedures and Employee Relations (TLBM) provides line management authority over program policy and procedures and ALJ misconduct and related issues. Assists in promoting and maintaining consistency in the interpretation, application and implementation of policies, procedures, and practices in the field, sharing responsibility with the RCALJs. Coordinates with OEOHR concerning investigations of allegations of improper conduct on the part of field employees, including ALJs, which may be in violation of the law, regulations and/or Agency operating rules. Advises management with respect to the investigations.
        1. The Division of Field Procedures (TLBM1) formulates, develops, communicates and oversees field practices and procedures, assuring the legal sufficiency of ALJ hearings and decisions and governing the conduct of fee appeals and representative relations. Reviews and acts on draft proposed SSA regulations and rulings. Initiates and authors HALLEX and Findings Integrated Templates systems programs and keeps them current. Reviews new or revised court orders and/or decisions, detailing specific issues involved and ensures their release to the field. Works with OEOHR to identify developmental and training needs for ALJs, managers, supervisors and other field office employees. Identifies ALJ training instructors; identifies and prepares agenda, and identifies training program context, agenda and materials. Coordinates with OEOHR in providing or arranging for needed development and training of field office employees. Surveys, analyzes and audits field office operations to ensure national training procedures are adhered to on the job. Promotes ODAR-wide consistency of the application of national procedures by enforcing policy throughout the hearings operation. Represents the CALJ on specific ongoing or ad hoc workgroups, task forces, etc.
      3. The Office of the Associate Chief Administrative Law Judge for National Workload Assistance (TLBG) provides line management authority to address hearings backlogs and reduce case processing times in a totally electronic environment, serving as the primary point of contact for all national hearing center and case assistance center locations. Works with Headquarters components in addressing management and administrative support services needs and concerns. Receives and analyzes hearing and case assistance center requests for resources in the areas of budget, staffing, equipment, travel, opening and/or relocating hearing centers and determines requirements to meet identified needs. Provides advice, guidance, and counsel to hearing and case assistance centers in specific areas of identified needs.  Coordinates with the appropriate Headquarters components in obtaining resources to meet hearing and case assistance center needs. Assists the CALJ in oversight of new processes and procedures approved for the hearing and case assistance centers and in piloting new ideas. Coordinates with the OESSI on other special initiatives such as Disability Service Improvement, the electronic folder, video hearings, digital recordings of hearings, etc. Pilots new initiatives.
        1. The Administrative Control Staff (TLBG-1) assists in the creation of new contracts and oversees contracts assigned to the hearing and case assistance centers. Works in collaboration with the OCALJ in preparing and implementing the Hearing Center Administrative Law Judge hiring process. Reviews, analyzes, and recommends changes in budget and position allocations. Reviews and recommends needed action on requests for new or realigned space in the hearing and case assistance centers.
        2. The Workload Control Staff (TLBG-2) reviews management information reports to ensure accuracy of monthly, bi-monthly, and quarterly reports received from the hearing and case assistance centers. Plans and develops requirements to be used for specific management information reporting systems. Designs, oversees, and reviews the implementation of organizational and workflow processes in the hearing and case assistance centers.
        3. The Decision Writing Unit (TLBG-3) provides assistance to meet needs for decision writing.
        4. The National Hearing Centers (TLBG-F3Z01, TLBG-F3Z02, TLBG-F5Z01, TLBG-F6Z01, and TLBG-F7Z01) administers the hearings level of claims processing for SSA programs in all areas of the nation, by virtue of video hearings. Receives requests for hearings from heavily impacted hearing offices, providing balanced, effective, and efficient service to claimants and to beneficiaries by receiving, developing, scheduling, and holding hearings via video recordings, and deciding appealed applications for benefits.
        5. The National Case Assistance Center Central (TLBG-F7Z04) and National Case Assistance Center East (TLBG-F3Z04) helps to address various backlog initiatives within ODAR by providing support with decision writing and case pulling to assist hearing offices, and case analysis to assist the Office of Appellate Operations.
      4. Each Regional Office of the Chief Administrative Law Judge (TLB-F1 – TLB-FX) acts on behalf of the Deputy Commissioner and the CALJ at the respective regional levels on all matters involving the hearings process and is directly responsible for the effective execution of the hearings process within the region. Provides direction, leadership, management and guidance to the regional staff and to the hearing offices in the region, including ALJs and their staff.  Is responsible for the regional implementation of national policies, goals and objectives for the ALJs and support staff in the region. Develops and recommends ODAR action with respect to allegations of unfair hearings within the region. Is responsible for evaluating the effectiveness of regional and hearing office management. Reviews hearing practices and procedures to detect trends, training needs, and operational problems. Investigates allegations of improper employee conduct, and makes recommendations as to necessary corrective action.  Has responsibility for the acquisition and distribution of human and materiel resources within the region. Coordinates operation and administrative activities with SSA regional components, State agencies and others, as necessary. Establishes a program to maintain ongoing communication with Congressional offices on issues of mutual interest and ensures timely and accurate responses to Congressional inquiries. Ensures that court remands are processed efficiently within the region, and coordinates with the Office of the Regional Chief Counsel to foster ODAR compliance with court requirements. Serves as an expert adviser on substantive issues within the region, and upon requests by ALJs, provides advice and guidance in matters relating to adjudicating cases under the provisions of the Social Security Act, as amended. Reviews and analyzes fee petitions and agreements from attorneys and representatives of claimants for the provision of services at the hearing level, and authorizes payment of fees in those cases where the fees are beyond the authority of a hearing office ALJ.
    5. The Office of Appellate Operations (OAO) (TLC) consists of the Appeals Council and its support staff. In accordance with a direct delegation of authority from the Commissioner of Social Security, the Appeals Council is the final level of administrative review under the Administrative Procedure Act for claims filed under Titles II and XVI of the Social Security Act, as amended. The Executive Director of OAO is the Deputy Chairperson of the Appeals Council and is responsible for the day-to-day operations of a program of administrative review of ALJ decisions issued under the provisions of the Social Security Act. Upon claimant request or on the Appeals Council’s own motion, reviews ALJ decisions and dismissals involving claims for benefits filed under Titles II and XVI of the Social Security Act, as amended. The Appeals Council may identify cases that raise important questions of law or policy, and conduct oral argument before issuing decisions in such cases. Based upon its review of these or other cases, the Council may establish binding adjudicatory standards and decisional principles that govern ODAR’s adjudicatory process. Tracks and analyzes court case trends and disseminates information to guide adjudicators with respect to case law, to implement an effective appeals strategy, and to identify areas and make recommendations as to policies which need to be developed and/or clarified, new regulations which need to be developed or clarifying legislation that should be sought. Also administers the congressional and public inquiries activities for ODAR.
      1. The Medical Support Staff (TLC-1) consists of consulting physicians and support staff and provides expert professional judgment to the Appeals Council on individual disability insurance claims. Provides informational, advisory and consultant services to the Appeals Council and its support staff on matters of interpretation and application of national policy on SSA disability criteria and regulations. Represents ODAR in contacts with appropriate professional affiliations, and coordinates with the Office of Retirement and Disability Policy components on all matters of joint interest in the area of medical disability evaluation.
      2. The Program Analysis Staff (TLC-2) provides expert advice to the Executive Director, OAO related to the operation and administration of various ODAR programs under the Social Security Act. Reviews and evaluates SSA regulations, Federal Register materials, and legal instruments within ODAR’s areas of jurisdiction; proposals for legislation and specifications for such proposed legislation; reports and letters to congressional committees, the Office of Management and Budget, and others on proposed legislation and legislative matters; and proposed testimony of SSA officials before Congress. Ensures that operating procedures and instructions developed to implement the Disability Adjudication and Review process conform with SSA benefit program policy and Disability Adjudication and Review process policy. Provides advisory services, consultation, and staff assistance to other components of ODAR. Maintains ongoing liaison with SSA, Office of Disability Programs, Office of the General Counsel (OGC) and others with respect to program, legislative and policy matters. Reviews current and developing trends in administrative law and litigation; analyzes and prepares recommendations; and develops long-range and short-range plans for hearings and appeals policy matters and ODAR’s implementation of benefit program policy matters. Develops and coordinates program training in conjunction with other ODAR components. 
      3. The Director of Operations (TLCA) directs the operation of the adjudication of claims filed under Titles II and XVI of the Social Security Act, as amended, at the appellate level. Advises the Executive Director on program operating matters, adjudicative trends and related functions. Advises the Appeals Council in program related areas and provides staff assistance to the Administrative Appeals Judges.
        1. The Medicare Part D Subsidy Staff (TLCA-1) plans, directs, implements and coordinates the processes and operations related to claims for low-income subsidy under the Medicare Prescription Drug Program (Part D) to approve or disapprove the agreement based on statutory conditions.
        2. The Divisions of Program Adjudication I - VII (TLCAA, TLCAC, TLCAG, TLCAH, TLCAJ, TLCAK and TLCAL) oversees and coordinates activities of the Disability Program Branches and the Retirement and Survivors Insurance and Supplemental Security Income Branch.  Serves as support staff providing advice to the Appeals Council in its review of ALJ decisions and dismissals involving claims for benefits. Following an analysis of the record and any additional evidence and/or argument submitted, and applying a thorough knowledge of the Act, regulations, rulings and applicable case law, examines hearing decisions and other final actions of ALJs and requests for Appeals Council review, and makes recommendations to the Appeals Council as to what action should be taken on cases pending before the Council. Analyzes and recommends action on cases remanded by the courts and those referred by OGC for consideration of whether remand should be requested at the Commissioner's motion. Recommends to OGC defense on the record of certain litigated cases if further administrative action is not warranted. Reviews fee agreements on appeals pending before the Appeals Council and makes a determination to approve or disapprove the agreement based on statutory conditions.
        3. The Division of Civil Actions (TLCAB) serves as a support staff to the Appeals Council. Prepares the certified administrative record, remand orders and affidavits and related correspondence on cases in which a complaint has been filed in Federal court. Analyzes and recommends action on cases remanded by the courts, including actions related to final decisions after court remand and those referred by OGC for consideration of whether remand should be requested at the Commissioner’s motion. Within published guidelines, recommends to OGC defense on the record for certain litigated cases, if further administrative action is not warranted. Prepares all certified administrative records and controls and maintains records of claims at the civil actions level that are within the jurisdiction of ODAR. Acts as liaison with the Disability Program Branches, the hearing offices, and OGC on writs of mandamus. Provides and/or arranges for translating and reprographics services on cases pending administrative review.
        4. The Division of Program Support (TCAE) provides support services to the Appeals Council, including reconstruction of lost claim files and receiving and analyzing fee petitions. Maintains a system for the receipt, control, docketing, filing and disposition of claim files and related documents and controls transcription of hearing recordings in preparation of the official answer to civil actions filed against the Commissioner of SSA.
        5. The Division of Quality (TLCB) provides operational support to the Appeals Council in the exercise of its quality review responsibilities overseeing SSA’s national appeals program for claims filed under Titles II and XVI of the Social Security Act, as amended. Provides substantive advice and recommendations on individual cases and on the application of Social Security regulations, rulings, etc.
    6. The OEOHR (TLG) provides executive support to the Deputy Commissioner and Assistant Deputy Commissioner for all issues pertaining to high-level audits conducted by Government Accountability Office (GAO), the Office of the Inspector General (OIG), and other external organizations; training and professional development; performance management; ethics program; human resources development, and in collaboration with the Office of Labor Management and Employee Relations (OLMER), labor management and employee relations for ODAR Headquarters and field offices nationwide. Facilitates the processing of appointments and extensions of senior administrative law judges.   Manages an effective performance management program, ensuring fair and equitable treatment of all employees. Manages Ethics program for ODAR, including reviewing outside activity requests, monitoring mandatory ethics training and financial disclosures, and advising on matters involving potential conflicts of interest. Manages ODAR training and professional development programs nationwide. For all areas within its purview and areas of responsibility, assesses trends and identifies areas requiring improvement to enhance the quality and effectiveness of programs in ODAR Headquarters and field offices nationwide, and exercises authority for these functions.   Manages ODAR’s progress towards meeting established Agency initiatives in areas of responsibility and makes recommendations for needed adjustments to enable ODAR to meet these goals.
      1. The Audit Liaison Staff (TLG-2) serves as liaison with GAO, OIG, and other external organizations. Plans and directs ODAR’s participation in the audits and studies. Reviews and evaluates audit reports and develops the Agency’s position on the findings, issues, and recommendations presented. Monitors and evaluates the implementation of GAO, OIG, and other external organizations audit and study recommendations. Handles and disseminates information requested under the Freedom of Information Act and the Privacy Act.
      2. The Division of Training and Human Resources (TLGH) within the broader framework of the Agency’s human resources policies, programs, and initiatives, plans, directs, leads, and administers ODAR’s human resources programs, including training, human resources development, career and succession planning, recruitment,  employee recognition, performance management and work/life. Directs all activities of ODAR’s Training Center. Provides overall training leadership that reflects the needs of ODAR and develops overall field and Headquarters training policy for the agency’s strategic plans. Manages funding and other resources used to support the ODAR training and human resources programs. Provides technical assistance to components to conduct needs analysis, integrates component lists of training needs and sets priorities. Decides what training tool vehicles are best for the training to be provided. Maintains technical leadership in training technology. Leads the overall ODAR training evaluation program, assuring that the evaluation process is tied into the budget planning cycle so that expenditures can be accounted for in accordance with the requirements of the Office of Management and Budget. Plans annual training, estimates the funding needs, and ties funding requests and funding expenditures to strategic objectives and individual competencies. Develops ODAR’s operating procedures related to training and employee development. Administers an effective employee recognition and performance management program, ensuring fair and equitable treatment of all employees, and the Employee Suggestion Program for ODAR employees nationwide. Manages ODAR recruitment needs in accordance with annual hiring plans and administers recruitment plans among ODAR components at the Headquarters and field levels. Administers ODAR’s work/life programs, including health and wellness programs, telecommuting program, work hours, etc. Develops, coordinates and publishes ODAR’s administrative delegations of authority, and serves as ODAR’s liaison for transit subsidy matters. Acquires and maintains reference publications and other material used by ODAR employees visiting the Central Reference Library.
      3. The Division of Quality Service (TLGN) formulates, develops, communicates and oversees field practices and procedures governing ALJ conduct, performance, and alleged public misconduct complaints in coordination with the OCALJ. In collaboration with OLMER and OGC, advises management regarding issues and concerns relating to employee and labor relations. Processes requests for settlements in labor relations matters. Consult with the Office of Civil Rights and Equal Opportunity regarding equal employment opportunity matters. Administers the Ethics workload for ODAR. Represents ODAR on ongoing and ad hoc workgroups, task forces, etc.
    7. The OBFS (TLJ) provides executive support to the Deputy Commissioner and Assistant Deputy Commissioner for all budget, finance and acquisitions; facilities and other materiel resources; and security activities and issues for ODAR. Has responsibility, accountability, and authority for these activities for ODAR Headquarters’ components and the field, including regional and hearing offices nationwide. Serves as the ODAR lead for planning, developing and executing ODAR’s budget and financial management programs. Represents ODAR on competitive sourcing issues including the Federal Activities Inventory Reform (FAIR) Act. Provides oversight and leadership for the Advanced Procurement Plan (APP) for ODAR Headquarters and its field offices. Serves as ODAR’s point of contact for micro-purchase and component planning coordination, ratifications over $500.00, and liaison with the Office of Acquisition and Grants (OAG) for national acquisition issues. Plans, directs, and coordinates the administrative support services (materiel resources) program for ODAR. Provides oversight and leadership of ODAR’s nationwide physical and systems security operations, including physical security, protective security, classified information security, and civil defense. Responsible for coordinating and integrating budget, facilities, materiel resources, and security programs and initiatives for ODAR into SSA’s long-range goals, objectives, and performance metrics. Monitors ODAR’s progress toward meeting established Agency goals and makes recommendations for needed adjustments to enable ODAR to meet these goals. Identifies areas requiring improvement to enhance the quality and effectiveness of areas within its line authority and assesses trends in these areas and applicability to usage and functionality within ODAR.
      1. The Division of Finance and Budget Analysis (TLJA) plans, develops and executes ODAR’s budget and financial management programs, advising the Associate Commissioner for Budget, Facilities and Security and/or the Deputy Commissioner of the financial impact of all decisions which may affect the program and administrative operations of the Agency. Reviews and analyzes budget requests submitted by ODAR components and formulates ODAR’s financial operating plans and budget projections. Formulates, justifies, and presents ODAR’s annual and multi-year budget submissions. Integrates ODAR’s budget with SSA’s long-range goals, objectives, and performance metrics.  Works with SSA budget officials to obtain the resources necessary to meet ODAR goals and objectives. Develops all necessary applications for generating budget data and financial management reports. Executes and administers a financial management system, integrating resource management controls. Ensures that employment ceilings and obligations and expenditures of funds are in conformance with authorized allotments and allowances. Administers the travel and payroll function for ODAR Headquarters and Administrative Law Judges. Develops ODAR’s operating procedures related to budget. Tracks and reports on late vendor payments.
      2. The Division of Materiel Resources (TLJB) plans, directs, and coordinates the administrative support services program for ODAR. Such service functions include, but are not limited to, facilities and equipment maintenance; graphic arts and photography; storage, inventory, and disposal of administrative supplies and equipment; printing and duplicating; property management; records and forms management; space management; mail and messenger services; and transportation. Plans and manages a nationwide supply management program for Headquarters and field offices, determines and establishes supply program goals and procedures, as well as overall program direction. Plans and designs records and forms management activities as a result of changes in functions performed, new legislative requirements and/or technological advances. Administers a space management program providing for the acquisition, assignment and utilization of space, including the design for office layouts and work areas to ensure optimum use and management of facilities. Provides graphic art, photography, printing and duplicating services to support Agency goals and initiatives.
      3. The Division of Security (TLJC) provides oversight and leadership of ODAR’s nationwide physical and systems security operations, including physical security, protective security, classified information security and civil defense. Plans, directs and leads ODAR in the areas of safety, self-protection and systems security. Develops and executes policies, operating procedures and initiatives to secure life, property and electronic information (both claimant and employee) in Headquarters and field offices. Coordinates at the executive level with SSA Headquarters, Federal Protective Service, local and national law enforcement, as needed on issues involving the protection of ODAR information and personnel. Administers security programs and inspections, and coordinates with local law enforcement officials to ensure protection of ODAR property and personnel, including emergency planning and security. Maintains sensitive data and develops emergency plans and manages ODAR’s Continuity of Operations Plan. Develops short- and long-range plans to ensure the integration of security objectives with Agency initiatives, including the protection of personally identifiable information held at ODAR, including issues involving the safe transportation and transmission of sensitive data among SSA locations and alternate duty stations. Coordinates the Agency’s security initiatives in support of all ODAR business processes. Coordinates security training and awareness activities for ODAR
    8. The OESSI (TLK) provides executive support to the Deputy Commissioner and Assistant Deputy Commissioner for all issues pertaining to the integration of ODAR’s electronic disability initiatives into ODAR’s business processes. Serves as the Agency executive lead in developing ODAR’s automation initiatives protocols and information technology strategy consistent with SSA’s systems architecture. Is the primary point of contact for all ODAR management information issues and acts as the official source for the production and interpretation of ODAR management information. Monitors ODAR’s progress towards meeting established Agency goals and makes recommendations for needed adjustments to enable ODAR to meet these goals. Plans, directs, administers and/or evaluates electronic initiatives, automation support, information technology and management information activities for ODAR nationwide. Identifies areas requiring improvement to enhance the quality and effectiveness of areas within its line authority and assesses trends in these areas and applicability to usage and functionality within ODAR.
      1. The Division of Electronic Services (TLKA) serves as the primary lead for the integration of ODAR’s electronic disability initiatives into ODAR’s business processes. Provides expert knowledge of SSA’s electronic business processes, as well as the electronic disability systems functionality. Serves as the focal point for all electronic initiatives affecting ODAR, and is responsible for representing the Deputy Commissioner in defining and prioritizing ODAR’s electronic service needs, and as the ODAR expert facility, determines how electronic service enhancements are met
      2. The Division of Information Technology Integration (TLKB) serves as liaison with the Office of Systems (OS) and other agency components on all long-range information technology (IT) goals and objectives and ensures that ODAR’s strategy, methodology and approaches are in agreement with SSA’s Agency Strategic Plan, future process change initiatives/visions, system architecture and entrepreneurial activities.  Provides systems support for the planning, design and development of functional requirements and the specification, validation and implementation of all ODAR IT initiatives and operating procedures. Provides office automation and data processing support to all ODAR components. Provides logistical support to OS during the implementation of new applications and technology in ODAR. Evaluates ODAR’s user requests for IT services, equipment and software and coordinates and monitors maintenance issues for ODAR’s IT equipment nationwide. Coordinates and performs site preparation and installations/upgrades of workstations, servers and other IT equipment throughout ODAR. Maintains liaison with ODAR Headquarters and regional systems staff for the purpose of identifying operational problems or needs and makes recommendations to OS to resolve outstanding issues. Performs email administration for ODAR Headquarters and assists OS in performing email administration for ODAR field offices. Oversees and coordinates all telecommunications activities in ODAR nationwide. Provides support to ODAR Headquarters and the field in the area of management information by developing standard and ad hoc reports for caseload management. Following guidance from the Agency and coordinating with other Webmasters, performs ODAR’s Internet/Intranet Webmaster functions. Provides direct support for all ODAR Headquarters users and ODAR executives with respect to special equipment, e.g., notebook and Blackberry devices. Develops requirements and cost benefit analyses for ODAR IT, including telecommunications and annual President’ s Budget and Operating Budget submissions and monitors ODAR’s IT small purchase procurements through the procurement cycle. Identifies ODAR training needs with respect to systems activities and coordinates with responsible ODAR and other agency components to ensure end-users’ training needs are met.
      3. The Division of Management Information and Analysis (TLKC) serves as the primary point of contact for all ODAR Headquarters components on issues related to ODAR management information. Acts as the official source for the production and interpretation of ODAR’s management information on behalf of the Deputy Commissioner. Uses macro and micro process models to analyze workloads and assess impact of actual or potential changes to ODAR business processes; to assess the effect of alternative scenarios or assumptions on ODAR’s ability to meet established goals; and to model individual offices to help identify backlog and performance issues. Formulates plans, develops and manages major data research projects for ODAR executives. Develops and analyzes ODAR’s management information used to support the Associate Commissioner and the Deputy Commissioner in making decisions which may affect the operations of the Agency. Works in conjunction with the OCALJ, OAO, Division of Information Technology Integration and Division of Finance and Budget Analysis to create, mine, synthesize and analyze management information needed for executive-level decision making. Reviews management information reports to ensure accuracy and timeliness, and evaluates and responds to requests for management information originating outside of ODAR (e.g., Office of Legislation and Regulatory Affairs, Office of Strategic Services, Press Office, etc.) and/or external to the Agency (e.g., requests under the Freedom of Information Act, and requests from Members of Congress, Social Security Advisory Board, etc.). Plans and develops requirements to be used for specific management information reporting systems. Assists operational components in analyzing data, and establishes ODAR’s protocol for release of management information to external sources. Oversees other components’ access levels to ODAR management information. Performs historical and trend analyses and provides summaries and recommendations to ODAR’s executives. Represents ODAR on Agency-wide management information initiatives/projects, such as SUMs/TAS/CAS, e-Dib Management Information, etc. Monitors ODAR progress toward meeting established Agency goals and makes recommendations for needed adjustments to enable ODAR to meet these goals.  Works closely with and provides support to the Communications and Public Relations Staff on ODAR’s administrative and strategic planning initiatives such as the Agency Strategic Plan, SSA’s Annual Performance Plan, the Program for Objective Achievements, etc. Support and assistance includes providing current and historical data, predictive modeling and other strategic management information, as needed.