Annual Statistical Supplement, 2012

 

Program Provisions and SSA Administrative Data

SSA Administrative Data

Offices and Staff

Table 2.F1 Number of SSA offices, 2011
Office Number
Headquarters (Baltimore, Maryland) 1
Regional offices a 10
Area Offices 54
Field offices b 1,278
Level 1 640
Level 2 595
Resident stations 31
Social Security Card Centers c 12
Teleservice centers 30
Program service centers d 6
Data operations center e 1
Office of Disability Adjudication and Review
Headquarters (Falls Church, Virginia) 1
Regional offices 10
Hearing offices 162
Satellite offices 7
National hearing centers f 5
National case assistance centers f 1
SOURCES: Social Security Administration, Office of Public Service and Operations Support's database and Office of Disability Adjudication and Review's Case Control System.
a. Regional offices are located in Boston, Massachusetts; New York, New York; Philadelphia, Pennsylvania; Atlanta, Georgia; Chicago, Illinois; Dallas, Texas; Kansas City, Missouri; Denver, Colorado; San Francisco, California; and Seattle, Washington.
b. Field offices are designated as level 1, level 2, or resident stations depending on the characteristics of the facility, service area, and other conditions.
c. Social Security Card Centers are located in Queens, New York; Brooklyn, New York; Bronx, New York; Philadelphia, Pennsylvania; Orlando, Florida; Minneapolis, Minnesota; North Phoenix, Arizona; Downtown Phoenix, Arizona; Las Vegas, Nevada; San Diego, California; National City, California; and Sacramento, California.
d. Program service centers are located in Jamaica, New York; Philadelphia, Pennsylvania; Birmingham, Alabama; Chicago, Illinois; Kansas City, Missouri; and Richmond, California.
e. The data operations center is located in Wilkes-Barre, Pennsylvania.
f. The National centers are part of the Social Security Administration's strategy to address the historic hearings backlogs and reduce case processing time by increasing adjudicatory capacity and efficiency with a focus on the electronic hearing process.
CONTACT: Kristy Brumfield for SSA data (410) 966-9785 and Carole Hoffman for Office of Disability Adjudication and Review data (703) 605-8754 or statistics@ssa.gov.
Table 2.F2 Number of SSA employees and percentage with selected characteristics by grade, September 30, 2011
Characteristic All grade levels GS 1–4 GS 5–8 GS 9–12 GS 13–15 SES
Number
Total a 65,600 236 17,997 34,848 10,529 150
Percentage of total
Women 68.2 61.9 74.7 70.7 56.4 42.7
Minorities 49.8 56.3 59.0 51.1 35.8 29.3
Black 28.7 46.6 35.9 27.8 22.0 20.0
Hispanic 14.3 6.8 16.8 15.6 7.6 6.7
Asian/Pacific Islander 5.6 3.0 5.0 6.2 5.1 1.3
American Indian/Alaska Native 1.3 0.0 1.3 1.4 1.1 1.3
Employees with targeted disabilities 2.0 18.6 3.5 1.4 1.0 1.3
SOURCE: Social Security Administration's Human Resources Management Information System.
NOTE: Totals do not necessarily equal the sum of rounded components.
a. Includes all full-time and part-time permanent employees.
CONTACT: David E. Smith (410) 965-1204 or statistics@ssa.gov.
Table 2.F3 Number of work years, fiscal years 1995–2011
Year Full-time permanent staff a Total work years b
1995 62,504 67,063
1996 62,133 66,726
1997 61,224 69,378
1998 59,943 67,210
1999 59,752 66,459
2000 60,434 65,521
2001 61,490 65,562
2002 61,914 65,742
2003 63,569 65,343
2004 63,186 c 66,154
2005 63,696 d 68,026
2006 61,692 66,878
2007 60,206 63,939
2008 61,920 64,358
2009 65,203 67,170
2010 67,548 70,758
2011 64,744 69,936
SOURCE: Social Security Administration's Payroll Reports.
a. On duty at end of fiscal year; includes seasonal employees.
b. Includes full-time, part-time, and temporary employees; employees in special programs; and overtime hours worked.
c. Includes 178 work years for activities related to Medicare Modernization Act.
d. Includes 1,962 work years for Medicare Modernization Act.
CONTACT: (410) 965-0090 or statistics@ssa.gov.