We will always pay benefits directly to a beneficiary age 18 or older unless the beneficiary:
Is judged legally incompetent; or
Is mentally incapable of managing his or her payments; or
Is physically incapable of managing or directing the management of his or her payments.
If we are in the process of investigating a beneficiary’s ability to manage funds, and the decision is taking longer than anticipated, we may pay benefits directly until the investigation is complete.
In these cases, we will generally make direct payments to a beneficiary who is:
Age 18 or over; and
When the capability determination is complete, we may either select a representative payee or allow the beneficiary to continue receiving benefits directly.
Last Revised: Nov. 16, 2010