Federal Government Shutdown

Important Information About the Federal Government Shutdown

Due to the Federal Government Shutdown, Social Security offices are open with reduced services. Hearings offices remain open to conduct hearings before an Administrative Law Judge (ALJ).

Social Security and Supplemental Security Income payments to beneficiaries will continue with no change in payment dates.

Due to a lapse in funding, we will only provide the following services at local Social Security offices:

  • Help you apply for benefits
  • Assist you in requesting an appeal
  • Change your address or direct deposit information
  • Accept reports of death
  • Verify or change your citizenship status
  • Replace a lost or missing Social Security payment
  • Issue a critical payment
  • Change a representative payee
  • Process a change in your living arrangement or income (SSI recipients only)
  • Issue new or replacement Social Security cards

If your visit involves any Social Security-related service not listed above, we regret we are unable to assist you. We cannot provide the following services:

  • Replace your Medicare card
  • Issue a proof of income letter
  • Update or correct earnings record

Our Online Services will remain open. You can request a replacement Medicare card or request a proof of income letter with your online my Social Security account.

View our Agency Shutdown Contingency Plan.