Commissioner Saul Communicates to Congress about the State of Social Security Services

Andrew Saul, Commissioner of Social Security, wrote to key members of Congress to raise awareness of the resources Social Security needs to recover from the ongoing pandemic and improve service.

“Since becoming Commissioner, I have focused our actions and our resources on efforts to improve the service we provide to the millions of people who turn to us for help. I have been clear in my budget requests about what it takes to improve service and maintain the integrity of our programs: both additional frontline staff to help people now, and information technology (IT) investments to improve our future,” said Commissioner Saul. “2021 is a critical year to shape the agency for post-pandemic success, but our resource constraints will delay our recovery. I appreciate President Biden’s support of our needs with his FY 2022 budget request of nearly $14.2 billion for us, which is $1.3 billion more than what we received this year to operate our agency. No one anticipated the duration of the pandemic and the ongoing challenges it presents.”

For the full text of Commissioner Saul’s letter, please read our press release.