Coronavirus Resources and SSA Program Policy

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Where can I read SSA’s program policy information?

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We have a publically accessible version of our Program Operations Manual System (POMS) at our Public Policy web page. The POMS is a primary source of information used by our employees to process claims for Social Security benefits. This public version of POMS is identical to the version used by our employees, except that it does not include internal data entry and sensitive content instructions. The POMS web page provides a table of contents so you can browse by category, and read recent policy changes, emergency messages, and more.

What other resources are available for information on COVID-19 and Social Security?

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COVID-19 Resources

For the latest information on the coronavirus pandemic, including symptoms, how to protect yourself, and travel advisories, visit these resources:

Other Information

For the latest information about our online services, status of local offices, and press releases, please visit these resources: