Evaluation of the Ticket to Work Program -
January 2006

Table of Contents      List of Tables      List of Figures      References

TABLE OF CONTENTS

ACKNOWLEDGEMENTS

LIST OF TABLES

LIST OF FIGURES

ACRONYMS

 

EXECUTIVE SUMMARY

 

CHAPTER I: INTRODUCTION

A. BACKGROUND ON TICKET TO WORK AND ITS IMPLEMENTATION

B. OVERVIEW OF THE EVALUATION AND THIS REPORT

C. DATA SOURCES FOR THIS REPORT

 

CHAPTER II: BENEFICIARY PARTICIPATION IN TICKET TO WORK

A. ROLLOUT STATISTICS

B. PREDICTORS OF PARTICIPATION

C. PREDICTORS OF PROVIDER AND PAYMENT TYPE

 

CHAPTER III: BENEFICIARY CHARACTERISTICS AND EMPLOYMENT PERSPECTIVES

A. SOCIODEMOGRAPHIC AND HEALTH CHARACTERISTICS

B. SOURCES OF INCOME AND OTHER ASSISTANCE

C. USE OF EMPLOYMENT SERVICES AND AWARENESS OF TTW

D. EMPLOYMENT AND EXPECTATIONS ABOUT EMPLOYMENT

E. SUMMARY

 

CHAPTER IV: EARLY OUTCOMES FOR TICKET RECIPIENTS

A. TARGET POPULATION AND OUTCOME MEASURES  

B. OUTCOMES BY PROGRAM

C. OUTCOMES BY PROGRAM AND TTW PARTICIPATION STATUS

D. SUMMARY OF FINDINGS

 

CHAPTER V: EN PARTICIPATION IN TICKET TO WORK

A. OVERVIEW OF EN AVAILABILITY

B. EN PARTICIPATION DECISION AND SUCCESS IN TTW

C. EN MARKETING, SCREENING, AND TICKET-TAKING BEHAVIOR

D. EN SERVICES

E. EN SUGGESTIONS FOR PROGRAM IMPROVEMENTS

F. SUMMARY AND CONCLUSIONS

 

CHAPTER VI: STATE VOCATIONAL REHABILITATION AGENCY PARTICIPATION IN TICKET TO WORK

A. SVRA PROGRAMS AND THE PARTICIPATION OF SSA BENEFICIARIES

B. TICKET ASSIGNMENT PRACTICES

C. USE OF NEW TTW PAYMENT OPTIONS

D. SVRA-EN RELATIONSHIPS

E. EFFECT OF TTW ON SVRAs AND THE TRADITIONAL VR REIMBURSEMENT PROGRAM

F. SUMMARY AND CONCLUSION

 

CHAPTER VII: RECENT PROGRAM IMPLEMENTATION

A. ROLLOUT SCHEDULE

B. RULES, REGULATION AND OTHER GUIDANCE

C. THE TTW CALL CENTER

D. MARKETING AND OUTREACH

E. EN ENROLLMENT

F. TRAINING AND TECHNICAL ASSISTANCE ACTIVITIES

G. SYSTEMS ENHANCEMENTS

H. PAYMENTS

I. TIMELY PROGRESS

J. OTHER SSA INITIATIVES

K. SUMMARY AND CONCLUSION

 

CHAPTER VIII: EN COST AND REVENUE

A. FRAMEWORK FOR ASSESSING EN COSTS AND REVENUES

B. ENs' EARLY NET REVENUE EXPERIENCE

C. FACTORS NECESSARY FOR ENs TO BECOME FINANCIALLY VIABLE

D. CONCLUSIONS AND IMPLICATIONS

 

CHAPTER IX: ADEQUACY OF INCENTIVES

A. INDIVIDUALS WHO NEED ONGOING SUPPORT AND SERVICES OR HIGH-COST ACCOMMODATIONS (AOI GROUPS 1 & 2)

B. INDIVIDUALS WHO EARN A SUBMINIMUM WAGE OR WHO WORK AND RECEIVE PARTIAL CASH BENEFITS (AOI GROUPS 3 & 4)

C. PLANS FOR FUTURE ANALYSES

 

CHAPTER X: CONCLUSIONS AND IMPLICATIONS

A. THE INITIAL TTW ROLLOUT HAS BEEN COMPLETED; EFFORTS NOW FOCUS ON ONGOING OPERATIONS

B. BENEFICIARY PARTICIPATION CONTINUES TO GROW BUT REMAINS VERY LOW

C. SVRA PARTICIPATION REMAINS STRONG BUT APPEARS TO HAVE FALLEN OFF SOMEWHAT IN MORE RECENT MONTHS

D. PROVIDER INTEREST IN TTW IS ON THE WANE

E. THERE IS LITTLE EVIDENCE THAT TTW HAS LED TO A SUBSTANTIAL CHANGE IN THE DELIVERY OF SERVICES TO BENEFICIARIES

F. INITIAL SURVEY FINDINGS SUGGEST THAT TTW MAY HAVE UNREALIZED POTENTIAL

G. OBSERVED TRENDS IN BENEFICIARY OUTCOMES ARE CONSISTENT WITH TTW HAVING A SMALL EFFECT ON BENEFICIARY BEHAVIOR

H. THE NEW FINDINGS REINFORCE THE PRESSING NEED FOR CHANGE IF THE PROGRAM IS TO REALIZE ITS POTENTIAL

 

REFERENCES

 

APPENDIX A: TICKET TO WORK TIMELINE AND ROLLOUT PHASE

APPENDIX B: BENEFICIARY PARTICIPATION STATISTICS

APPENDIX C: NATIONAL BENEFICIARY SURVEY METHODOLOGY AND DATA TABLES

APPENDIX D: QUALITATIVE DATA COLLECTION METHODOLOGY

 

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CREDITS

Craig Thornton David Stapleton Emily Sama Martin
Thomas Fraker Bonnie O’Day John Kregel
Gina Livermore Tim Silva Debra Wright

 

 

Submitted to:

Social Security Administration
Office of Disability and Income
Support Programs
ITC Building
500 E. Street, SW, 9th Floor
Washington, DC 20254

Project Officer: Paul O’Leary

Submitted by:

Visit Mathematica Policy Research Inc.

Mathematica Policy Research, Inc.
600 Maryland Ave., SW, Suite 550
Washington, DC 20024-2512
Telephone: (202) 484-9220

 

Contract No.: 0600-03-60130
MPR Reference No.: 8977