This is a summary of the latest changes and updates to the Electronic Records Express (ERE) Website. Summaries for past maintenance releases will be available for a minimum of 12 months.

May 2015 May 2015

In an effort to improve the users experience with ERE, the following enhancements were implemented during the May 16, 2015 Release:

  • Provide a consistent look and feel to ensure a cohesive experience within all Social Security Administration (SSA) web applications
  • Bulletin board information is now located at the top of the Homepage in the "System Notices" link
  • User Instructions and FAQs are now displayed in the "User Resources" link
  • Added Help Links on the homepage to provide descriptions of different application functions
  • Updated screenshots and language within the User Instructions
  • Increased document upload limit from 8 files to 10 files
  • Appointment Date, Appointment Time, and Location fields on the eOR table will only be displayed for CE providers that deal solely on CE requests
  • "Contact ODAR Office" is now called "Contact OHO Office"
  • Account Maintenance:
    • Users can manage their email notifications for "Electronic Outbound Requests (eOR)"
    • Admins can reassign primary site contact when deleting a user that is a primary site contact for another account
    • Replaced "Office Phone" with "Primary Phone" and "Cell Phone" with "Alternate Phone"
    • Removed "Ext" field from Fax 1 and removed Fax 2 and Fax 2 Ext
    • Removed "List All Accounts Alphabetically by User ID" under Search Accounts
    • Added "SSA ID" as a new search criteria
    • Indicate if the account is a "Demo" account within the account creation notification
  • Secure Messaging:
    • Secure Messaging is used in place of Transcription services
    • Removed attachments during a "Reply" and "Reply All", attachments are only carried over in a "Forward" message

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