Whats New?

In an effort to improve the users experience with ERE, the following enhancements were implemented during the May 16, 2015 Release:

• Provide a consistent look and feel to ensure a cohesive experience within all Social Security Administration (SSA) web applications
• Bulletin board information is now located at the top of the Homepage in the "System Notices" link
• User Instructions and FAQs are now displayed in the "User Resources" link
• Added Help Links on the homepage to provide descriptions of different application functions
• Updated screenshots and language within the User Instructions
• Increased document upload limit from 8 files to 10 files
• Appointment Date, Appointment Time, and Location fields on the eOR table will only be displayed for CE providers that deal solely on CE requests
• "Contact ODAR Office" is now called "Contact OHO Office"
• Account Maintenance:
  • Users can manage their email notifications for "Electronic Outbound Requests (eOR)"
  • Admins can reassign primary site contact when deleting a user that is a primary site contact for another account
  • Replaced "Office Phone" with "Primary Phone" and "Cell Phone" with "Alternate Phone"
  • Removed "Ext" field from Fax 1 and removed Fax 2 and Fax 2 Ext
  • Removed "List All Accounts Alphabetically by User ID" under Search Accounts
  • Added "SSA ID" as a new search criteria
  • Indicate if the account is a "Demo" account within the account creation notification
• Secure Messaging:
  • Secure Messaging is used in place of Transcription services
  • Removed attachments during a "Reply" and "Reply All", attachments are only carried over in a "Forward" message