Electronic Outbound Request

The Electronic Outbound Request (EOR) feature allows for the electronic delivery of Consultative Examinations (CE) and Evidence requests. The request package documents (Request Letter, SSA-827, Background evidence, and other supporting documentation) are sent from the requesting office directly to the provider via the Electronic Records Express website and are available for view/download/print. More importantly, when submitting responses to your electronic requests, you do not need to enter any 2-D barcode index information; this information is directly obtained from the electronic request. This integrated functionality both saves you time and prevents mis-routings due to incorrect index information.
This feature allows a provider to do the following:

• View, download, and print electronic requests
• Send responses by simply attaching files; no need to enter any index information
• Send no records and no show (for CE) responses
• Track responses for electronic requests
• View payment request for evidence and CE reports and link to payment submission screens
• View updates to CE requests

This feature also supports the CE Admin Upload feature and allows Providers' administrative staff to do the following with CE Requests:

• View, download, and print electronic requests
• Prepare responses by simply attaching files; no need to enter any index information
• Send no show responses
• View payment request for evidence and CE reports and link to payment submission screens
• View updates to CE requests

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