The Tracking Number is the unique number assigned to the original submission, upon making a
successful submission to ERE.
To view detailed information about a specific submission, select the column header to sort
the results in alphanumeric order by Tracking Number.
The Date and Time (ET) is when the submission was submitted.
Select the column header to sort the results in ascending or descending order by date or time.
The Status is the overall status of the submission. Possible statuses are: Sent, Error,
Contacted, and Processing. The Sent status indicates that ERE has finished processing the
submission and the submission has been sent to its destination (i.e. the site code entered
by the user).
The Error status indicates that ERE has finished processing the submission and
the submission has been found to have an error. Examples of errors are: one or more of the
uploaded documents has a virus; one or more of the uploaded documents is password protected;
one or more of the uploaded documents is corrupted; etc. More details about the error will
appear in the File Status column below. These submissions will not be sent to their
destinations. Someone from the ERE Customer Support Team will be in touch with the user
regarding this failed submission.
The Contacted status indicates that ERE has finished
processing the submission and the submission has been found to have an error, and someone
from the ERE Customer Support Team has been in touch with the user regarding this failed submission.
The Processing status indicates that the ERE backend is still processing and preparing the
submission to be sent to its destination.
Select the column header to sort the results in
ascending or descending order by status.
Select the column header to sort the results by a particular site, in alphanumeric order.
SSN (Last 4)Select the column header to sort the results by the last 4 digits of the SSNs, in numerical order.
RQID
The RQID is the Request ID that was entered by the user for that submission. The
RQID field is a case sensitive field.
If the response was submitted as part of a bulk upload
(such as Send Grouped Response or Send Report(s) with Scanned Signature) this column
will be blank.
Select column header to sort the results in ascending or descending order by RQID in alphanumeric order.
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