Why did SSA change the Internet Disability Appeals Application where the Disability Report must now be completed along with the Request for Reconsideration or Request for ALJ Hearing?
By collecting the disability report with the request for appeal, we reduce the amount of handling needed to associate and process the case, therefore streamlining the process and shortening the overall time for all parties. In addition, we are able to ensure that the representative information is associated with the appeal.
After submitting an appeal online with supporting documents, do these documents still have to be faxed or mailed to the Field Office?
No. You do not need to fax or mail documents that you already submitted using the online appeal. However, you may fax or mail any additional documents once you finish the online process.
Can multiple supporting documents be uploaded in one file?
We recommend that the documents be individually uploaded so the application can identify them by name and type. This allows us to process the files more accurately.
After the appeal has been submitted, can a representative who later becomes involved in a case use the Internet Disability Appeals Application to submit 1695s, 1696s and other documentation?
No. The current online appeal process is unavailable once the appeal is submitted. Representatives who later become involved with the case should mail, fax or deliver these documents to the field office.
Is there any type of certification or license that is needed in order to complete any parts of the disability application process?
When uploading the SSA-1695 form through Internet Disability Appeals Application, will the representative’s SSN be redacted?
Yes. The SSA field office staff will manually redact representative SSNs in order to protect personally identifiable information.
Does SSA have plans to expand the Internet Disability Appeals Application to other settings, particularly requests for Appeals Council review and non-disability decisions?
We are in the early planning stage of reviewing different options to expand the functionality of the iAppeals application.