Social Security Administration (SSA) Monthly Data for
Direct Deposit Applications Filed via the Internet
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The goal of the SSA is to improve core services provided to the public and provide alternative methods for conducting business with the agency. In support of this goal, the SSA provides a wide range of internet services to allow the public to conduct business via this widely used medium. For example, the SSA offers members of the public who receive benefits the opportunity to change or establish direct deposit information via the internet. Over the past 4 years, our direct deposit workload has grown and so has the use of the online application. Our goal is to make it easier and faster for individuals to change or establish direct deposit information via the internet from the comfort and convenience of their homes or offices.
Agency Program Description
The Social Security Administration (SSA) administers a number of online applications that provide beneficiaries an alternative to visiting the office. People receiving Social Security (Retirement, Survivors, and Disability) benefits can use my Social Security to start or update direct deposit information online. This service is not currently available for people who receive Supplemental Security Income (SSI) or do not have a U.S. mailing address. The changes are sent to a database and updated to the Master Beneficiary Record (MBR).
- A Federal Fiscal Year (FY) is the 12-month period from October 1st through September 30th. Most years our fiscal year workload reports contain 52 weeks since we include only full weeks, rather than cut off in the middle of a week. Every few years the reporting period is 53 weeks when we apply the end of week cutoff. Fiscal Year 2016 is a 53-week year for our workload reports.
- We provide both counts since the 52-week data may be more appropriate for comparing 2016 to prior years that were 52-week reporting periods. This would be particularly relevant for looking at receipts and clearances, for example. The 53-week data may be more relevant for viewing the end of year status of workloads, especially pending cases and it represents the efforts achieved with the entire year’s resources.
These datasets provide monthly volumes at the national level from federal fiscal year 2008 onwards for Internet Direct Deposit applications. They only include Internet Direct Deposit transactions. It should be noted that, in addition to using our online Direct Deposit application, the public may also call our 800 number, visit a field office, or request a change of direct deposit by mail. This data set pertains only to the online method.
Data Collection Description
We capture the internet transactions when public users access the application. We store the transactions in our data stores and data warehouses.
Data Dictionary (for all datasets)
Fiscal Year (FY): The 12-month period from October 1st through September 30th.
Month (by District Office Workload Reporting (DOWR) Month): The month the data was produced. DOWR reporting months are administratively set reporting periods and do not necessarily correspond exactly to calendar months.
Internet Social Security Direct Deposit Applications: The number of direct deposit applications submitted via the Internet.
Comments: Information about a particular month's data collection and/or reporting.