>> HELLO.
I'M CAROLYN COLVIN,
ACTING COMMISSIONER OF THE
SOCIAL SECURITY ADMINISTRATION.
AND I'M PLEASED TO WELCOME
YOU TO THIS REPRESENTATIVE
PAYEE TECHNICAL TRAINING.
IF YOU ARE VIEWING
THIS TRAINING, YOU HAVE
MADE THE RIGHT CHOICE.
YOU HAVE MADE A SINCERE
COMMITMENT THROUGH YOUR TIME
AND TALENT TO SERVE, PROTECT,
AND PROVIDE SUPPORT TO
THOSE IN OUR COMMUNITY WHO
ARE THE MOST VULNERABLE.
ALTHOUGH SSA GENERALLY PRESUMES
THAT BENEFICIARIES ARE CAPABLE
OF MANAGING THEIR OWN BENEFITS,
THERE ARE INSTANCES WHERE
SOME MAY HAVE TROUBLE
ATTENDING TO THEIR BASIC NEEDS
AND MANAGING THEIR SOCIAL
SECURITY OR SUPPLEMENTAL
SECURITY INCOME BENEFITS.
INDIVIDUALS WHO NEED
REPRESENTATIVE PAYEES
ARE SOMETIMES OUR MOST
VULNERABLE BENEFICIARIES.
THEY ARE OFTEN OUR RELATIVES,
FRIENDS, NEIGHBORS,
OR ACQUAINTANCES.
AS A REPRESENTATIVE PAYEE,
YOU PLAY A CRITICAL
ROLE IN PROVIDING
FINANCIAL MANAGEMENT SUPPORT
TO SOCIAL SECURITY AND SSI
BENEFICIARIES WHO ARE INCAPABLE
OF MANAGING THEIR OWN MONEY.
FOR YOUR WILLINGNESS TO
BECOME A REPRESENTATIVE PAYEE,
I WANT TO THANK YOU FOR
SUPPORTING MEMBERS OF THE PUBLIC
WHO NEED THIS CRITICAL SUPPORT.
I ALSO WANT TO THANK THOSE WHO
HAVE COLLABORATED TO DEVELOP
THIS INTERDISCIPLINARY TRAINING.
TO WELLS FARGO AND THEIR
FINANCIAL EDUCATION
PROGRAM HANDS ON BANKING,
THE NATIONAL ADULT PROTECTIVE
SERVICES ASSOCIATION
AND RUSH UNIVERSITY,
I WANT TO PERSONALLY THANK YOU
FOR SUPPORTING THIS EFFORT.
EACH OF OUR PARTNERS HAVE
WILLINGLY SHARED MATERIALS
AND RESOURCES IN SUPPORT
OF OUR COLLECTIVE EFFORT TO
PROTECT SENIORS AND VULNERABLE
ADULTS FROM ELDER ABUSE
AND FINANCIAL EXPLOITATION.
OUR WORK SUPPORTS THE
PRIORITIES OF THE ELDER
JUSTICE COORDINATING COUNCIL,
AN INTERAGENCY BODY ESTABLISHED
AS A RESULT OF THE PASSAGE
OF THE ELDER JUSTICE ACT.
TOGETHER, THESE AGENCIES AND
OUR COMMUNITY PARTNERS ARE
WORKING TO STRENGTHEN THE
SAFETY NET OF PROTECTION FOR
SENIORS AND VULNERABLE ADULTS.
BUT WE COULD NOT ACHIEVE OUR
GOALS WITHOUT REPRESENTATIVE
PAYEES LIKE YOU WHO ARE WILLING
TO SUPPORT THE NEEDS OF OTHERS.
SO AGAIN, THANK YOU FOR
MAKING THE CHOICE TO BECOME
A REPRESENTATIVE PAYEE.
AND ENJOY THIS TRAINING!
>> HI.
AND WELCOME TO THIS
REPRESENTATIVE PAYEE
TECHNICAL TRAINING.
I'M ANA OBREBSKI,
A HUMAN RESOURCE SPECIALIST
AT THE SOCIAL SECURITY
ADMINISTRATION, OR SSA.
AND HERE WITH ME IS CHARMAINE
GIBSON WHO IS ALSO A HUMAN
RESOURCES SPECIALIST AT SSA.
HI, CHARMAINE.
THANKS FOR JOINING ME TODAY.
>> HI, ANA.
THANK YOU FOR HAVING ME.
>> AND AS YOU CAN SEE,
WE'RE AT THE REPRESENTATIVE
PAYEE TRAIN STATION.
SINCE YOU HAVE
GRACEFULLY VOLUNTEERED
TO SERVE AS A REP PAYEE,
YOU'LL BE TAKING A NICE
TRAIN RIDE TO LEARN
EVERYTHING THERE IS TO KNOW
ABOUT BECOMING A REP PAYEE.
SO GET ON THE TRAIN
AND ENJOY THE RIDE!
>> WE'LL CONCENTRATE ON
INDIVIDUAL REP PAYEES FOR THE
ELDERLY AND VULNERABLE ADULTS.
WE HAVE ADDITIONAL TRAINING
FOR ORGANIZATIONAL PAYEES
AND PAYEES FOR CHILDREN.
YOUR STOPS TODAY ARE: THE
PROGRAMS ADMINISTERED BY SSA;
WHO NEEDS A REP PAYEE;
DUTIES AND RESPONSIBILITIES
OF REP PAYEES;
AND HOW TO USE THE BENEFITS.
>> AT EACH STOP, WE'LL BE
GIVING YOU KNOWLEDGE
CHECKPOINT QUESTIONS TO MAKE
SURE YOU UNDERSTAND THE MATERIAL
THAT HAS BEEN PRESENTED.
IN ADDITION, AT THE END
OF THE PRESENTATION,
WE'LL GIVE YOU THE WEBSITE
WHERE YOU CAN FIND ALL THE
PUBLICATIONS AND OTHER RESOURCES
TO HELP YOU MAKE YOUR JOB
AS A REP PAYEE MUCH EASIER.
>> ANA, IT LOOKS LIKE THE
TRAIN IS APPROACHING THE
FIRST STOP, THE PROGRAMS
ADMINISTERED BY SSA.
>> IT SURE DOES.
ENJOY.
I WILL BE RIGHT
HERE WAITING FOR YOU.
[ BELL CHIMING ]
>> [ VOICEOVER ]: PLEASE STAND
CLEAR OF THE DOOR.
THANK YOU.
>> HI.
I'M FELICIA LANE.
>> AND I'M CHAD BENNETT.
I WILL BE DISCUSSING THE
RETIREMENT, SURVIVORS,
AND DISABILITY INSURANCE
OR RSDI PROGRAM.
>> AND I'LL BE DISCUSSING
THE OTHER PROGRAM,
SUPPLEMENTAL SECURITY INCOME,
OR SSI, WHICH PROVIDES
INCOME FOR AGED,
BLIND, AND DISABLED PERSONS.
THIS ONE IS A
NEEDS BASED PROGRAM.
>> THE RSDI PROGRAM IS THE
LARGER OF THE TWO MAJOR BENEFIT
PROGRAMS ADMINISTERED BY SSA.
MOST PEOPLE REFER TO IT AS
THE SOCIAL SECURITY PROGRAM.
IT PROVIDES INCOME FOR
QUALIFIED WORKERS WHO RETIRE
OR BECOME DISABLED AND TO
THEIR DEPENDENTS OR SURVIVORS.
IT IS AN EARNED BENEFIT.
WE PAY SOCIAL SECURITY
BENEFITS UNDER TITLE II OF
THE SOCIAL SECURITY ACT.
THESE PAYMENTS ARE FINANCED
THROUGH PAYROLL TAXES
FROM EMPLOYEES, EMPLOYERS,
AND THE SELF EMPLOYED.
THIS TAX IS REFERRED TO AS FICA.
AS YOU WORK AND PAY SOCIAL
SECURITY TAXES,
YOU EARN CREDITS THAT COUNT
TOWARD ELIGIBILITY FOR FUTURE
SOCIAL SECURITY BENEFITS.
TO BE ELIGIBLE TO RECEIVE THESE
BENEFITS ON YOUR OWN RECORD,
YOU MUST BE AT LEAST
62 YEARS OLD OR DISABLED
AND BE INSURED BY HAVING
EARNED THE REQUIRED CREDITS.
THEY'RE PAID ON THE 2ND,
3RD, OR 4TH WEDNESDAY,
DEPENDING ON THE
BENEFICIARY'S DATE OF BIRTH.
THERE ARE THREE DIFFERENT
TYPES OF PAYMENTS UNDER RSDI.
THEY ARE RETIREMENT, SURVIVORS,
AND DISABILITY BENEFITS.
RETIREMENT BENEFITS ARE
PAYABLE AT FULL RETIREMENT AGE,
AND A REDUCED BENEFIT IS
AVAILABLE AS EARLY AS AGE 62.
FULL RETIREMENT AGE IS 65 FOR
WORKERS BORN BEFORE 1938 AND
GRADUALLY INCREASES UNTIL
IT REACHES 67 FOR WORKERS
BORN IN 1960 OR LATER.
SURVIVORS BENEFITS ARE
PAID IF THE WORKER DIES.
CERTAIN FAMILY MEMBERS MAY
BE ELIGIBLE FOR BENEFITS
IF THE WORKER EARNED ENOUGH
SOCIAL SECURITY CREDITS.
AND DISABILITY BENEFITS ARE
PAYABLE AT ANY AGE TO WORKERS
AND QUALIFIED DEPENDENTS WHO
HAVE ENOUGH SOCIAL SECURITY
CREDITS AND WHO SUFFER
A PHYSICAL OR A MENTAL
CONDITION THAT PREVENTS
THEM FROM PERFORMING ANY
SIGNIFICANT KIND OF WORK
FOR AT LEAST 12 CONTINUOUS
MONTHS OR RESULTS IN DEATH.
>> SSI IS A FEDERAL INCOME
MAINTENANCE PROGRAM
DESIGNED TO PROVIDE CASH
ASSISTANCE FOR THE AGED, BLIND,
OR DISABLED PERSONS WITH LITTLE
OR NO INCOME OR RESOURCES.
SSI PAYMENTS ARE PAID UNDER
TITLE XVI OF THE SOCIAL SECURITY
ACT AND ARE FINANCED FROM THE
FEDERAL GENERAL REVENUES AND
NOT FROM SOCIAL SECURITY TAXES.
TO BE ELIGIBLE,
AN INDIVIDUAL MUST BE A
RESIDENT OF THE UNITED STATES,
INCLUDING THE DISTRICT OF
COLUMBIA AND THE NORTHERN
MARIANNA ISLANDS OR A
LEGALLY ADMITTED ALIEN AND
BE AGE 65 OR OLDER, BLIND,
OR DISABLED AND HAVE LIMITED
INCOME AND RESOURCES.
SSI ISN'T JUST FOR ADULTS.
CHILDREN CAN ALSO RECEIVE SSI
IF THEY'RE BLIND OR DISABLED.
HOWEVER, FOR THEM,
WE HAVE TO COUNT THEIR PARENTS'
INCOME AND RESOURCES.
SSI RECIPIENTS
RECEIVE THEIR PAYMENTS
ON THE FIRST OF THE MONTH.
AND THE CHECK AMOUNT MAY VARY,
DEPENDING ON WHAT STATE
THE INDIVIDUAL LIVES IN.
UNLIKE SOCIAL SECURITY,
THE LAW REQUIRES THAT
WE REGULARLY REVIEW EACH
CASE TO ENSURE CONTINUED
ELIGIBILITY FOR AN SSI PAYMENT
AND THE PAYMENT IS CORRECT.
THIS REVIEW IS CALLED
A REDETERMINATION OR RZ.
FOR AN RZ, WE'LL ASK THE
RECIPIENT OR REPRESENTATIVE
PAYEE TO PROVIDE
INFORMATION ABOUT INCOME,
BANK ACCOUNTS, RESOURCES,
AND LIVING ARRANGEMENTS.
THESE RZs CAN BE CONDUCTED
BY MAIL, OVER THE PHONE,
OR IN PERSON.
NOW, SSA WILL NOTIFY
THE RECIPIENT OR REP
PAYEE WHEN AN RZ IS DUE.
CHAD AND I ALSO WANT TO
DISCUSS THE EVENTS THAT MIGHT
AFFECT ENTITLEMENT TO SSI.
NOW, THIS IS DIFFERENT
THAN SOCIAL SECURITY
DISABILITY BECAUSE
IT IS BASED ON NEED.
>> YES, ABSOLUTELY.
HOWEVER, THERE ARE SOME EVENTS
THAT AFFECT BOTH PROGRAMS.
WHY DON'T WE
DISCUSS THOSE FIRST.
>> GOOD IDEA.
>> THE EVENTS THAT AFFECT
BOTH PROGRAMS ARE IF THE
MEDICAL CONDITION IMPROVES,
ANY WORK CHANGES SUCH AS
STARTING OR STOPPING WORK,
AND INCARCERATION.
>> RIGHT.
AND FOR SSI, MARITAL STATUS
CHANGES, FOR EXAMPLE,
MARRIAGE, DIVORCE, OR AN
ANNULMENT OF MARRIAGE;
CHANGES IN HOUSEHOLD,
FOR EXAMPLE, IF THE RECIPIENT
MOVES OR SOMEONE MOVES IN
OR OUT OF THE PLACE WHERE
THE RECIPIENT LIVES; OR
CHANGES IN INCOME OR RESOURCES.
>> THAT'S RIGHT.
AND FAILURE TO REPORT THESE
CHANGES PROMPTLY TO SSA AND
TO PROMPTLY RETURN ANY BENEFIT
CHECK THAT THE RECIPIENT
MAY NO LONGER BE ENTITLED TO
MAY RESULT IN AN OVERPAYMENT
THAT MUST BE REPAID.
YOU CAN MAKE YOUR REPORTS BY
TELEPHONE, MAIL, OR IN PERSON,
WHICHEVER YOU PREFER.
SSA WILL ADVISE YOU WHETHER
ANY ADDITIONAL EVIDENCE
IS NEEDED AND HOW THE
BENEFITS MAY BE AFFECTED.
>> EXACTLY.
THIS IS WHY IT'S VERY
IMPORTANT THAT YOU KEEP SSA
INFORMED OF ANY CHANGES.
>> AS PROMISED, HERE ARE
THE FIRST SET OF QUESTIONS.
>> GOOD LUCK.
>> QUESTION ONE,
WHAT ARE THE THREE TYPES
OF PAYMENTS UNDER RSDI?
A, DISABILITY; B, RETIREMENT;
C, PENSION; D, SURVIVORS?
THE CORRECT ANSWERS ARE
A, B, AND D, DISABILITY,
RETIREMENT, AND SURVIVORS.
QUESTION TWO,
SSI PAYMENTS ARE MADE
WITH SOCIAL SECURITY TAXES;
TRUE OR FALSE?
THE CORRECT ANSWER IS FALSE.
SSI PAYMENTS ARE PAID UNDER
TITLE XVI OF THE SOCIAL SECURITY
ACT AND ARE FINANCED FROM THE
FEDERAL GENERAL REVENUES AND
NOT FROM SOCIAL SECURITY TAXES.
QUESTION THREE,
WHICH OF THE FOLLOWING
CHANGES AFFECT SSI ONLY?
A, MARITAL STATUS;
B, INCOME OR RESOURCES;
C, WORK; D, INCARCERATION;
E, HOUSEHOLD, SOMEONE MOVES
IN OR OUT OF THE HOUSEHOLD?
THE CORRECT ANSWERS
ARE A, B, AND E.
ANY WORK CHANGES OR
INCARCERATION HAVE TO BE
REPORTED FOR BOTH PROGRAMS.
>> WELCOME BACK.
OKAY.
AS YOU APPROACH YOUR NEXT STOP,
WHO NEEDS A REP PAYEE,
CHARMAINE AND I WILL TALK TO
YOU ABOUT THE ACTUAL PROGRAM.
CHARMAINE, WHY WAS
THIS PROGRAM CREATED?
>> IT WAS CREATED TO ASSIST
THE MOST VULNERABLE MEMBERS OF
SOCIETY; THE YOUNG, THE ELDERLY,
AND THE DISABLED WHO ARE
NOT CAPABLE OF MANAGING
OR DIRECTING SOMEONE ELSE
TO MANAGE THEIR BENEFITS.
WHILE MOST PEOPLE RECEIVE
THEIR BENEFITS DIRECTLY,
OTHERS NEED ASSISTANCE.
AND THIS PROGRAM WORKS BEST
WHEN THERE'S COLLABORATION
BETWEEN SSA, THE PAYEE,
AND THE BENEFICIARY.
AND BY PROVIDING REP PAYEES
WITH A CLEAR UNDERSTANDING
OF THEIR ROLE AND PROVIDING
SUPPORT TO EXECUTE THEIR DUTIES,
WE CAN ENSURE THAT BENEFITS
ARE USED IN THE BEST INTEREST
OF OUR BENEFICIARIES.
>> THAT'S RIGHT.
AND THERE ARE TWO
TYPES OF REP PAYEES.
>> RIGHT.
>> AND THEY ARE?
>> WELL, BASICALLY,
THEY ARE INDIVIDUAL
AND ORGANIZATIONAL.
AN INDIVIDUAL REP
PAYEE IS A PERSON,
USUALLY A FAMILY
MEMBER OR FRIEND,
WHOM THE BENEFICIARY TRUSTS
WITH HIS OR HER FINANCES.
THIS INCLUDES A PARENT
SERVING AS PAYEE FOR
HIS OR HER MINOR CHILD.
AND AN ORGANIZATIONAL
PAYEE IS AN ORGANIZATION,
OFTEN ONE WHICH PROVIDES CARE
AND TREATMENT FOR BENEFICIARIES
WHO RESIDE IN THE INSTITUTION
OR IN OFF-SITE FACILITIES
AFFILIATED WITH THE INSTITUTION,
FOR EXAMPLE, NURSING HOMES,
HOSPITALS, GROUP HOME,
OR A HALF-WAY HOUSE.
>> YES.
AND IN THIS VIDEO,
WE'RE CONCENTRATING
ON INDIVIDUAL PAYEES.
IF YOU ARE AN ORGANIZATION
APPLYING TO BE A PAYEE,
PLEASE WATCH THE VIDEO
ON ORGANIZATIONAL PAYEES.
NOW, SINCE YOU ARE ABOUT TO
ARRIVE TO YOUR SECOND STOP,
LET'S TALK ABOUT WHO
NEEDS A REP PAYEE FOR SSA.
CHARMAINE, HOW IS THIS DECIDED?
>> WELL, REP PAYEES ARE
ASSIGNED TO BENEFICIARIES
WHO FALL INTO THREE BASIC
CATEGORIES: CHILDREN --
ALMOST ALL CHILDREN
UNDER AGE 18 HAVE PAYEES.
THEN THERE'S BENEFICIARIES
DETERMINED BY A COURT OF LAW
TO BE LEGALLY INCOMPETENT.
AND AS I MENTIONED EARLIER,
BENEFICIARIES DETERMINED
BY SSA TO BE INCAPABLE OF
MANAGING OR DIRECTING THE
MANAGEMENT OF THEIR MONEY.
>> SO CAN ANYONE WHO WANTS
PAYEE HAVE A PAYEE?
WHAT I MEAN IS,
CAN SOMEONE HAVE A PAYEE SIMPLY
BECAUSE IT'S EASIER FOR THEM?
>> NO, ANA.
REPRESENTATIVE PAYMENT
IS NOT A CONVENIENCE.
WE SELECT A PAYEE WHEN
SOMEONE IS NOT ABLE TO MANAGE OR
DIRECT THE MANAGEMENT OF THEIR
FINANCES BECAUSE OF THEIR AGE OR
MENTAL OR PHYSICAL IMPAIRMENT.
>> OKAY.
>> WE WILL NEVER APPOINT A
REPRESENTATIVE PAYEE SOLELY
FOR A BENEFICIARY'S CONVENIENCE
OR THEIR PERSONAL PREFERENCE.
>> OKAY.
NOW, YOU SHOULD REPORT
TO US IF A BENEFICIARY'S
RECEIVING THEIR SOCIAL
SECURITY OR SSI PAYMENTS
DIRECTLY AND YOU BELIEVE
THEY HAVE LOST THE ABILITY
TO MANAGE THEIR MONEY.
AND WE'LL DETERMINE IF THE
BENEFICIARY IS INCAPABLE AND
APPOINT A PAYEE AS APPROPRIATE.
>> THAT'S RIGHT.
AND ON THE OTHER HAND,
IF YOU ARE THE PAYEE
FOR SOMEONE WHO IS SHOWING
SIGNS OF IMPROVEMENT AND YOU
THINK HE OR SHE MAY BE ABLE
TO MANAGE THEIR OWN MONEY,
REPORT IT TO US AS WELL.
RIGHT?
>> OH, YES.
ABSOLUTELY.
AND AGAIN, WE'LL SCHEDULE AN
INTERVIEW WITH THE BENEFICIARY
TO DETERMINE WHETHER HE OR SHE
IS NOW CAPABLE OF HANDLING
HIS OR HER OWN PAYMENTS.
>> OKAY.
NOW, HOW ABOUT IF SOMEONE
HAS POWER OF ATTORNEY?
DOES THAT ENTITLE THEM TO BE
REP PAYEE FOR THAT INDIVIDUAL?
>> NO.
FOR SOCIAL SECURITY PURPOSES,
HAVING POWER OF ATTORNEY
OR A JOINT BANK ACCOUNT
WITH THE BENEFICIARY IS
NOT THE SAME THING AS BEING
A REPRESENTATIVE PAYEE.
NOW, ALTHOUGH HAVING A
POWER OF ATTORNEY MAY
BE A CONVENIENT WAY TO
PAY BILLS AND HANDLE
SOME LEGAL MATTERS,
IT DOES NOT INCLUDE PROVISIONS
FOR THE RESPONSIBILITY AND
ACCOUNTABILITY THAT SOCIAL
SECURITY REQUIRES OF ITS PAYEES.
>> OKAY.
SO EVEN IF YOU HAVE
POWER OF ATTORNEY,
YOU MUST APPLY TO BE A REP
PAYEE WITH SOCIAL SECURITY.
>> YES, EXACTLY.
>> OKAY.
NOW, LET'S HAVE A
QUICK DISCUSSION ON HOW
SSA SELECTS A PAYEE.
SSA GIVES SPECIAL
ATTENTION TO THOSE VULNERABLE
BENEFICIARIES WHO HAVE NO
RELATIVES OR CLOSE FRIENDS
TO ASSIST THEM IN THE DAY TO
DAY MANAGEMENT OF THEIR LIVES.
WE HAVE TO BE VERY,
VERY CAREFUL IN DETERMINING
AND SELECTING A PAYEE FOR
THOSE BENEFICIARIES, RIGHT?
>> YES.
WE INVESTIGATE A REPRESENTATIVE.
DURING FACE-TO-FACE INTERVIEW,
WE'LL ASK QUESTIONS TO DETERMINE
THE SUITABILITY OF THE PAYEE,
MUCH LIKE THESE...
>> GOOD MORNING,
MR. AND MRS. SPENCER.
>> GOOD MORNING.
>> GOOD MORNING, MR. MORALES.
>> MS. SPENCER,
YOU'RE HERE TO APPLY
TO BE A PAYEE FOR YOUR
HUSBAND SCOTT, RIGHT?
>> YES, I AM.
>> VERY WELL.
DO YOU HAVE
IDENTIFICATION WITH YOU,
A DRIVER'S LICENSE OR PASSPORT?
>> YES, I DO.
HERE YOU GO.
>> THANK YOU.
IS MR. SPENCER LIVING WITH YOU?
>> OF COURSE I AM.
>> UNFORTUNATELY, YES, HE IS.
>> OH, SHE TAKES
GOOD CARE OF ME.
>> GOOD.
HAVE YOU ESTABLISHED A SEPARATE
BANK ACCOUNT FOR THESE PAYMENTS?
>> YES.
I FOLLOWED YOUR INSTRUCTIONS
AND OPENED A SEPARATE
ACCOUNT FOR HIS SSI CHECKS.
>> FANTASTIC.
NOW, BEFORE I TAKE THE
APPLICATION, LET ME EXPLAIN
WHAT YOUR RESPONSIBILITIES
WILL BE AS A PAYEE.
>> GOOD MORNING, MS. CHARLES.
>> GOOD MORNING, MR. ROMANO.
>> I SEE YOU BROUGHT
SOMEONE WITH YOU TO BE YOUR
REPRESENTATIVE PAYEE AND
HELP YOU MANAGE YOUR MONEY.
>> YES.
THIS IS MY GOOD FRIEND,
MS. OLIVIA FRAZIER.
WE ARE LIKE SISTERS.
>> OH YES, WE ARE.
GOOD MORNING, MR. ROMANO.
>> NICE MEETING YOU.
LET ME ASK YOU A FEW QUESTIONS
BEFORE WE START THE APPLICATION.
>> SURE, NO PROBLEM.
>> HOW LONG HAVE YOU
KNOWN MS. CHARLES?
>> OH, WOW.
WELL, WE WERE NEIGHBORS GROWING
UP, AND SHE HELPED THROUGH
A LOT DURING MY TEENAGE YEARS.
WE HAVE STAYED CLOSE EVER SINCE.
>> GREAT.
ARE YOU CURRENTLY EMPLOYED?
>> OH, YES.
I'VE BEEN WORKING FOR THE
SAME COMPANY FOR 22 YEARS.
>> VERY GOOD.
HOW OFTEN DO YOU SEE OR
COMMUNICATE WITH MS. CHARLES?
>> BELIEVE IT OR NOT,
WE ARE STILL NEIGHBORS.
I TAKE CARE OF MY MOM WHO
LIVES NEXT DOOR TO MS. CHARLES,
SO I SEE HER EVERY DAY.
>> ALL RIGHT.
MS. CHARLES, YOU FOUND A
GREAT PERSON TO BE YOUR PAYEE.
LET'S BEGIN WITH
THE APPLICATION.
>> IN THIS EXAMPLE,
THE CRs WERE GATHERING
VERY IMPORTANT INFORMATION
TO HELP DETERMINE THE
SUITABILITY OF THE APPLICANTS.
>> YES.
EVEN IF IT TAKES
A LITTLE LONGER,
WE WANT TO MAKE SURE WE
SELECT THE MOST APPROPRIATE
PAYEE FOR THE RECIPIENT.
>> RIGHT.
NOW, SAY A RECIPIENT
HAS A PAYEE AND
SOMEONE ELSE COMES IN
TO FILE TO BE A PAYEE
FOR THAT SAME RECIPIENT.
DOES SSA NOTIFY
THE CURRENT PAYEE?
>> YES, WE DO.
AND IN ADDITION,
WE'LL INVESTIGATE THOROUGHLY ANY
ALLEGATIONS OR QUESTIONS RAISED
ABOUT THE CURRENT PAYEE'S
CONTINUED SUITABILITY TO
SERVE BEFORE DETERMINING IF
WE NEED TO CHANGE THE PAYEE.
SSA WILL SEND A NOTICE ADVISING
THAT PAYEE IF AND WHEN
THE CHANGE IS PROCESSED.
>> ALL RIGHT.
CAN YOU HEAR THAT?
>> I HEAR IT.
>> IT SOUNDS LIKE YOU ARE
ARRIVING AT YOUR SECOND STOP.
>> YES.
SO THAT MEANS IT'S TIME
FOR A FEW MORE QUESTIONS.
HERE YOU GO!
[ HORN HONKING ]
>> WHAT ARE THE TWO
TYPES OF REP PAYEES?
A, INDIVIDUAL AND COLLECTIVE; B,
INDIVIDUAL AND ORGANIZATIONAL;
C, DEDICATED AND ORGANIZATIONAL;
D, NONE OF THE ABOVE?
THE CORRECT ANSWER IS B,
INDIVIDUAL AND ORGANIZATIONAL.
QUESTION TWO, AS A PAYEE,
YOU SHOULD REPORT TO SSA IF A
BENEFICIARY HAS THE ABILITY
TO MANAGE HIS OR HER MONEY.
TRUE OR FALSE?
THE CORRECT ANSWER IS TRUE.
QUESTION THREE.
IF A BENEFICIARY HAS
A POWER OF ATTORNEY,
THE POWER OF ATTORNEY IS
AUTOMATICALLY A REP PAYEE.
TRUE OR FALSE?
THE CORRECT ANSWER IS FALSE.
SSA DOES NOT RECOGNIZE
POWER OF ATTORNEY.
A POWER OF ATTORNEY MUST
APPLY TO BE A REP PAYEE.
>> WELCOME BACK.
I'M SURE YOU WERE ABLE
TO ANSWER THOSE QUESTIONS
WITHOUT ANY PROBLEMS.
NOW, MOVING RIGHT ALONG TO
DUTIES AND RESPONSIBILITIES
OF A REP PAYEE.
>> A REP PAYEE'S
PRIMARY RESPONSIBILITY IS
TO USE THE PAYMENTS IN THE
BENEFICIARY'S BEST INTEREST.
THIS IS BY MAKING SURE THAT
THE BENEFICIARY'S CURRENT AND
FORESEEABLE NEEDS ARE BEING MET.
>> NOW, CHARMAINE,
WHAT DO YOU MEAN BY
CURRENT AND FORESEEABLE?
>> NOW, THAT'S A
GOOD QUESTION, ANA.
IT MEANS PRIMARILY FOOD,
SHELTER, CLOTHING,
AND MEDICAL EXPENSES NOT
COVERED BY MEDICARE OR
MEDICAID OR PROVIDED BY A
RESIDENTIAL INSTITUTION.
NOW, IF THE BENEFICIARY IS
IN A RESIDENTIAL INSTITUTION,
THE PAYEE IS RESPONSIBLE FOR
USING SOCIAL SECURITY FUNDS TO
PAY THE INSTITUTION'S FEES.
AND ONCE THESE
NEEDS ARE SATISFIED,
THE PAYEE CAN CONSERVE THE
MONEY IN A CHECKING OR SAVINGS
ACCOUNT FOR THE BENEFICIARY.
YOU MAY ALSO USE THE
REMAINING FUNDS FOR THE
BENEFICIARY'S PERSONAL
COMFORT ITEMS, RECREATION,
AND MISCELLANEOUS EXPENSES.
>> MISCELLANEOUS.
CAN YOU GIVE US SOME EXAMPLE
OF MISCELLANEOUS EXPENSES?
>> SURE.
THINGS LIKE HEALTH AND HYGIENE
ITEMS, HOME FURNISHINGS,
TRANSPORTATION EXPENSES,
HOBBY AND CRAFT ITEMS,
AND THERAPEUTIC EQUIPMENT
RECOMMENDED BY A DOCTOR OR
APPROPRIATE THERAPIST AND NOT
COVERED BY ANY OTHER SOURCE.
>> NOW, CAN THE MONEY
BE USED FOR OTHER
MEMBERS OF THE FAMILY?
>> THAT'S ANOTHER GOOD QUESTION.
YOU CAN USE RETIREMENT AND TITLE
II DISABILITY FUNDS FOR LEGAL
DEPENDENTS, BUT NOT SSI FUNDS.
SSI FUNDS ARE JUST FOR
THE RECIPIENT'S EXPENSES.
>> OKAY.
GOOD.
NOW, ANOTHER IMPORTANT
ASPECT OF A REP PAYEE IS
REPORTING CHANGES ON TIME.
RIGHT?
>> YOU GOT THAT RIGHT.
LIKE CHAD STATED EARLIER,
IF CHANGES ARE NOT
REPORTED TIMELY,
AN OVERPAYMENT CAN OCCUR.
AND ALL THE OVERPAID MONEY WILL
HAVE TO BE RETURNED TO SSA.
IT'S IMPERATIVE THAT
THESE EVENTS ARE REPORTED
TO US IMMEDIATELY.
WHY DON'T WE GO BACK TO
CHAD AND FELICIA SO THEY
CAN DISCUSS THIS FURTHER.
>> SOUNDS GOOD.
>> SOME OF THE REPORTING
RESPONSIBILITIES ARE THE
BENEFICIARY MOVES,
STARTS OR STOPS WORKING,
OR MARRIES, DIVORCES,
OR HAS A MARRIAGE ANNULLED,
AS WE ALREADY STATED,
AS WELL AS THE BENEFICIARY OR
THE BENEFICIARY'S SPOUSE DIES,
YOU ARE UNABLE TO CONTACT OR
LOCATE THE BENEFICIARY,
THE BENEFICIARY'S NAME CHANGES,
CONDITIONS IMPROVE,
OR HE OR SHE LEAVES OR
PLANS TO LEAVE THE U.S.
FOR 30 CONSECUTIVE DAYS OR MORE,
THE BENEFICIARY'S IMMIGRATION
OR CITIZENSHIP STATUS CHANGES,
THE BENEFICIARY IS CONFINED
TO A CORRECTIONAL INSTITUTION
OR HAS AN UNSATISFIED
WARRANT OR THE BENEFICIARY
NO LONGER NEEDS A PAYEE.
>> NOW, SINCE SSI
IS BASED ON NEED,
YOU MUST ALSO REPORT THESE
EVENTS: IF THE BENEFICIARY
ACQUIRES OR ACCUMULATES
COUNTABLE RESOURCES THAT EXCEED
$2,000 FOR AN INDIVIDUAL
OR $3,000 FOR A COUPLE;
THE BENEFICIARY MOVES,
EVEN TEMPORARILY,
TO OR FROM A HOSPITAL,
NURSING HOME,
OR OTHER INSTITUTION;
A MARRIED BENEFICIARY SEPARATES
FROM HIS OR HER SPOUSE,
OR THEY BEGIN LIVING
TOGETHER AFTER A SEPARATION;
SOMEONE MOVES INTO OR OUT OF
THE BENEFICIARY'S HOUSEHOLD;
THE BENEFICIARY
GIVES BIRTH TO A CHILD;
THE BENEFICIARY HAS ANY CHANGE
IN WAGES OR GOVERNMENT PAYMENTS;
OR THE BENEFICIARY OR THE
BENEFICIARY'S CHILD STOPS
OR STARTS RECEIVING A PENSION
OR OTHER INCOME OF ANY KIND.
OKAY.
THAT'S IT FOR US.
>> NOW, CHARMAINE, I REALLY,
REALLY THINK THIS IS
PROBABLY THE MOST IMPORTANT
PART OF THE TRAINING.
>> I AGREE.
AND TO REPORT CHANGES,
YOU CAN CALL OUR TOLL-FREE
NUMBER AT 1-800-772-1213
OR CALL, FAX,
OR VISIT YOUR LOCAL
SOCIAL SECURITY OFFICE.
NOW, WHEN YOU CONTACT US,
YOU MUST HAVE ON HAND
THE BENEFICIARY'S NAME,
SOCIAL SECURITY NUMBER,
DATE AND PLACE OF BIRTH,
MAILING ADDRESS, AND ONE
OTHER UNIQUE IDENTIFIER
SUCH AS BENEFIT AMOUNT.
>> AND BESIDES THE REGULAR
ITEMS THAT YOU MUST REPORT,
WE HAVE ANNUAL REPORTS
THAT YOU MUST COMPLETE.
AT LEAST ONCE PER YEAR,
WE WILL ASK YOU TO REPORT
ON HOW YOU USED OR SAVED
THE BENEFITS YOU RECEIVED.
THEREFORE, YOU MUST
KEEP RECORDS OF
DEPOSITS AND EXPENSES.
>> THAT'S RIGHT.
IF YOU'RE RESPONSIBLE FOR
MORE THAN ONE BENEFICIARY,
YOU MUST KEEP SEPARATE
RECORDS FOR EACH BENEFICIARY
FOR WHOM YOU ARE PAYEE
FOR AT LEAST TWO YEARS.
YOU MUST KEEP RECORDS OF
ALL PAYMENTS WE MAKE TO YOU,
ALL BANK STATEMENTS,
AND RECEIPTS OR CANCELED
CHECKS FOR RENT, UTILITIES,
AND ANY OTHER MAJOR PURCHASES
MADE FOR THE BENEFICIARY.
>> OKAY.
I KNOW THERE ARE SOME
RESTRICTIONS TO WHAT
YOU CAN DO AS A PAYEE.
>> YES.
WE APPOINT A PAYEE TO
MANAGE SOCIAL SECURITY
AND SSI BENEFITS ONLY.
NOW, BEING A PAYEE DOES
NOT GIVE YOU AUTHORITY FOR
ANYTHING ELSE RELATED TO
THE BENEFICIARY OR RECIPIENT.
YOU KNOW, HERE'S A LIST OF
THINGS YOU CANNOT DO AS A PAYEE:
>> MANAGE OR CONTROL THE
BENEFICIARY'S NON-SOCIAL
SECURITY INCOME --
THESE ARE WAGES, PENSIONS,
DIVIDENDS, OR ANY INCOME FROM
SOURCES OTHER THAN SOCIAL
SECURITY OR SSI BENEFITS;
USE THE BENEFITS FOR
ANYTHING OTHER THAN THE
BENEFICIARY'S NEEDS;
SPEND THE FUNDS IN A WAY THAT
WOULD LEAVE THE BENEFICIARY
WITHOUT NECESSARY ITEMS OR
SERVICES -- THAT INCLUDES
HOUSING, FOOD, CLOTHING,
MEDICAL CARE, ET CETERA;
DEPOSIT THE BENEFITS IN YOURS
OR ANOTHER PERSON'S ACCOUNT,
UNLESS YOU ARE A PARENT OR A
SPOUSE OR IN YOUR ORGANIZATION'S
OPERATING ACCOUNT;
KEEP THE BENEFICIARY'S
CONSERVED FUNDS IF YOU
ARE NO LONGER THE PAYEE;
CHARGE THE BENEFICIARY FOR
PAYEE SERVICES UNLESS THE
ORGANIZATION HAS OUR WRITTEN
AUTHORIZATION TO DO THIS;
MAKE MEDICAL DECISIONS
FOR THE BENEFICIARY;
SIGN LEGAL DOCUMENTS ON
BEHALF OF THE BENEFICIARY;
OR LEND THE FUNDS
TO ANYONE ELSE,
INCLUDING OTHER BENEFICIARIES
YOU SERVE -- THIS INCLUDES USING
FUNDS HELD IN A COLLECTIVE
ACCOUNT TO MAKE UP A
SHORTFALL WHEN ANOTHER
BENEFICIARY'S EXPENSES
EXCEED HIS OR HER OWNERSHIP
INTEREST IN THE ACCOUNT.
AND YOU MUST NEVER SACRIFICE A
BENEFICIARY'S NEEDS TO PAY
OTHER EXPENSES, A PAST DEBT,
OR TO ACCUMULATE
CONSERVED FUNDS.
>> AND HERE YOU ARE.
YOU'VE ARRIVED AT THE
DUTIES AND RESPONSIBILITIES
OF A REP PAYEE STATION.
>> TAKE A FEW MINUTES TO ANSWER
THE NEXT SET OF QUESTIONS.
GOOD LUCK!
[ HORN HONKING ]
>> IF YOU DETECT
ELDER ABUSE OR NEGLECT,
WHAT ORGANIZATION SHOULD
YOU CONTACT FIRST?
A, FEDERAL BUREAU
OF INVESTIGATION, FBI;
B, SOCIAL SECURITY
ADMINISTRATION, OR SSA;
C, ADULT PROTECTIVE
SERVICES OR APS;
OR D, INTERNAL REVENUE
SERVICE, OR IRS?
THE CORRECT ANSWER IS C.
YOU MUST FIRST CONTACT ADULT
PROTECTIVE SERVICE OR APS.
QUESTION 2: YOU CAN REPORT
CHANGES TO SSA BY CALLING OUR
TOLL-FREE NUMBER OR CALLING,
FAXING, OR VISITING A
LOCAL SOCIAL SECURITY OFFICE.
TRUE OR FALSE?
THE CORRECT ANSWER IS TRUE.
YOU MAY CALL OUR TOLL-FREE
NUMBER, 1-800-772-1213,
OR CONTACT ONE OF OUR
SOCIAL SECURITY OFFICES.
>> VERY GOOD.
YOU'RE ALMOST THERE.
YOU'RE ON YOUR WAY TO THE FINAL
STOP, HOW TO USE THE BENEFITS.
LET'S GO OUTSIDE TO KRISTIE
BOUTTÉ SO SHE CAN TALK TO YOU
ABOUT HOW TO USE THE BENEFITS.
[ HORN HONKING ].
>> AS PREVIOUSLY STATED,
A REP PAYEE'S PRIMARY
RESPONSIBILITY IS TO
ENSURE THE BENEFICIARY'S
CURRENT NEEDS ARE MET.
YOU MUST NEVER SACRIFICE A
BENEFICIARY'S NEEDS TO PAY
OTHER EXPENSES, A PAST DEBT,
OR TO ACCUMULATE
CONSERVED FUNDS.
SOCIAL SECURITY AND SSI
PAYMENTS ARE GENERALLY EXEMPT
FROM SEIZURE BY CREDITORS.
BUT IF THE FAILURE TO PAY AN OLD
DEBT COULD RESULT IN NEGATIVE
CONSEQUENCES LIKE HOMELESSNESS,
THEN YOU SHOULD DO YOUR
BEST TO SETTLE THE DEBTS.
FOR VARIOUS REASONS,
A BENEFICIARY MIGHT
RECEIVE A LARGE PAYMENT,
COVERING SEVERAL MONTHS OR
EVEN YEARS OF PAST DUE BENEFITS.
IF THIS HAPPENS,
YOUR FIRST RESPONSIBILITY IS TO
ENSURE THE BENEFICIARY'S CURRENT
AND FORESEEABLE NEEDS ARE MET.
FUNDS NOT NEEDED FOR THE
BENEFICIARY'S CURRENT
MAINTENANCE MAY BE DEPOSITED IN
AN INTEREST BEARING OR DIVIDEND
BEARING ACCOUNT IN A BANK,
TRUST COMPANY, CREDIT UNION,
OR SAVINGS AND LOAN ASSOCIATION
THAT IS INSURED UNDER
EITHER FEDERAL OR STATE LAW.
ANY INTEREST EARNED
BELONGS TO THE BENEFICIARY
AND NOT TO THE PAYEE.
REMEMBER, FOR SOCIAL
SECURITY, NOT SSI,
BENEFICIARIES LIVING IN AN
INSTITUTION WHOSE CURRENT
MAINTENANCE NEEDS ARE BEING MET,
YOU MAY USE PART OF THE FUNDS
TO SUPPORT THE BENEFICIARY'S
LEGALLY DEPENDENT SPOUSE,
CHILD, OR PARENT.
HOWEVER, YOU SHOULD CONTACT
SOCIAL SECURITY BEFORE DOING SO.
YOU MAY ALSO REIMBURSE
YOURSELF FROM THE
BENEFICIARY FUNDS FOR ACTUAL
EXPENSES INCURRED IN PROVIDING
SERVICES FOR THE BENEFICIARY.
SOME TYPICAL REIMBURSABLE
EXPENSES ARE THE
COST OF MONEY ORDERS,
TRANSPORTATION COSTS, ET CETERA.
TO CLAIM A REIMBURSEMENT,
YOU MUST KEEP RECORDS
OF YOUR EXPENSES AND YOU
MUST CONTACT SSA FIRST.
THAT'S IT FOR ME.
BACK TO YOU, ANA.
>> THANKS, KRISTIE.
LET'S TALK A LITTLE
BIT ABOUT DIRECT DEPOSIT.
A LAW WENT INTO EFFECT
MARCH 1, 2013, REQUIRING
EVERYONE TO RECEIVE THEIR
SOCIAL SECURITY AND SSI
PAYMENTS ELECTRONICALLY.
>> RIGHT.
NOW, THERE ARE DIFFERENT
ACCOUNTS THAT CAN BE USED
SUCH AS DEDICATED ACCOUNTS,
COLLECTIVE ACCOUNTS,
AND REGULAR CHECKING
AND SAVINGS ACCOUNTS.
NOW, DEDICATED ACCOUNTS ARE
FOR DISABLED AND BLIND CHILDREN.
WE WON'T BE DISCUSSING IT DURING
THIS TRAINING, BUT IT WILL
BE IN THE VIDEOS DEDICATED
TO PAYEE'S FOR CHILDREN.
NOW, BOTH INDIVIDUAL
AND ORGANIZATIONAL PAYEES
CAN USE COLLECTIVE ACCOUNTS.
INSTITUTIONS, AGENCIES,
AND INDIVIDUALS WHO SERVE AS
REPRESENTATIVE PAYEES FOR A
LARGE NUMBER OF BENEFICIARIES
OFTEN ASK SSA IF THEY CAN
HOLD SOCIAL SECURITY OR SSI
BENEFIT PAYMENTS IN ONE'S
SAVINGS OR CHECKING ACCOUNT.
>> RIGHT.
NOW, USING COLLECTIVE
ACCOUNTS MAY REDUCE A
PAYEE'S ADMINISTRATIVE
BURDEN OF MAINTAINING INDIVIDUAL
ACCOUNTS FOR EACH BENEFICIARY.
NOW, WHEN OPENING UP A
CHECKING OR SAVINGS ACCOUNT
FOR YOU AND THE INDIVIDUAL
YOU'LL BE A PAYEE FOR,
MAKE SURE YOU DON'T MIX MONEY
WITH THAT OF THE BENEFICIARIES.
THE ACCOUNT SHOULD BE
TITLED YOUR NAME, FOR,
THE BENEFICIARY'S NAME.
>> RIGHT.
FOR EXAMPLE, ANA OBREBSKI
FOR CHARMAINE GIBSON.
>> RIGHT.
>> OKAY.
I KNOW WE'VE BEEN GIVING YOU
A LOT OF INFORMATION ABOUT
PAYMENTS, ACCOUNTABILITY,
AND RECORD KEEPING.
BEING A REP PAYEE IS
A HUGE RESPONSIBILITY.
THIS INDIVIDUAL IS DEPENDING
ON YOU TO MEET THEIR DAILY
NEEDS AND ENSURE THEIR MONEY
IS IN GOOD HANDS AND SPENT
THE WAY IT'S SUPPOSED TO BE.
WE TAKE THIS AT SSA VERY,
VERY SERIOUSLY.
>> YES, WE DO.
WE REALLY WANT TO THANK
YOU FOR TAKING ON THIS
HUGE RESPONSIBILITY.
BUT ANA, IF YOU DON'T MIND,
I'D LIKE TO SHARE WITH
THE VIEWERS A FEW IDEAS
ON HOW THEY CAN ASSIST THE
BENEFICIARIES IN OTHER WAYS.
>> OH, ABSOLUTELY.
GO RIGHT AHEAD.
>> WELL, ACTUALLY, I'LL LET
MAURICE GIVE IT TO THEM.
>> OKAY.
>> MEET REGULARLY
WITH THE BENEFICIARY,
PREFERABLY FACE TO FACE.
ESTABLISH A BUDGET,
DISCUSS IT WITH THE BENEFICIARY,
AND INVOLVE HIM OR
HER AS MUCH AS POSSIBLE
IN FINANCIAL DECISIONS.
EXPLAIN SOCIAL SECURITY
AND OR SSI PAYMENTS
AND THE BENEFICIARY'S
EXPENSES TO HIM OR HER.
ENSURE THAT THE BENEFICIARY
IS AWARE OF CURRENT OR LARGE
RETROACTIVE PAYMENTS AND
WHAT THE BENEFICIARY'S
OPTIONS ARE IN REGARDS TO
ENTITLEMENT AND OVERPAYMENTS
FOR SSI AND OR MEDICAID.
HELP THE BENEFICIARY FIND
OTHER SERVICES HE OR SHE NEEDS,
I.E. FOOD STAMPS,
HOUSING SUBSIDIES, ET CETERA.
HELP THE BENEFICIARY
FILL OUT APPLICATIONS FOR
OTHER NEEDED SERVICES,
AND COOPERATE WITH CASEWORKERS.
HELP THE BENEFICIARY GET MEDICAL
TREATMENT WHEN NECESSARY.
NEGOTIATE WITH LANDLORDS AND
OTHERS TO GET THE BEST POSSIBLE
DEAL FOR THE BENEFICIARY.
HELP THE BENEFICIARY
FILE INCOME TAX RETURNS.
NOTE THAT THE BENEFICIARY MAY
OWE TAXES ON SOCIAL SECURITY
PAYMENTS OR MAY BE DUE A REFUND.
ALSO, THE BENEFICIARY MAY
BE ENTITLED TO EARNED
INCOME TAX CREDIT, EITC,
THAT CAN BE PAID THROUGHOUT
THE YEAR OR INCLUDED IN THE
FEDERAL INCOME TAX CALCULATION.
AND RECOMMEND AN ALTERNATIVE
PERSON OR AGENCY IF YOU
CAN NO LONGER SERVE AS THE
REPRESENTATIVE PAYEE.
>> EXCELLENT IDEAS.
AND GUESS WHAT.
>> WHAT?
>> WHILE MAURICE WAS
GIVING THEM TO YOU,
THE TRAIN ARRIVED
AT THE FINAL STOP.
>> HERE IS YOUR
LAST SET OF QUESTIONS.
>> QUESTION 1: YOU MUST NEVER
SACRIFICE A BENEFICIARY'S
NEEDS TO PAY OTHER EXPENSES,
A PAST DEBT, OR TO
ACCUMULATE CONSERVED FUNDS.
TRUE OR FALSE?
THE CORRECT ANSWER IS TRUE.
NEVER SACRIFICE A BENEFICIARY'S
NEEDS TO PAY OTHER EXPENSES.
QUESTION TWO: LEFTOVER
FUNDS CAN BE DEPOSITED INTO A
FINANCIAL INSTITUTION INSURED
UNDER FEDERAL OR STATE LAW.
TRUE OR FALSE?
THE CORRECT ANSWER IS TRUE.
LEFTOVER FUNDS CAN BE
DEPOSITED IN A BANK ACCOUNT,
TRUST COMPANY, CREDIT UNION,
OR SAVINGS AND LOAN ASSOCIATION
THAT IS INSURED UNDER
EITHER A FEDERAL OR STATE LAW.
>> NOW YOU KNOW EVERYTHING THERE
IS TO KNOW TO BE A SUCCESSFUL
AND RESPONSIBLE REP PAYEE.
>> CONGRATULATIONS, EVERYONE.
>> CHARMAINE, THANK YOU SO
MUCH FOR ALL THE INFORMATION.
>> NO PROBLEM.
THANKS AGAIN FOR HAVING ME.
>> AND AGAIN, WE WANT TO
THANK YOU FOR YOUR WILLINGNESS
TO SERVE AS A REP PAYEE.
AS I MENTIONED EARLIER,
SSA TAKES THIS RESPONSIBILITY
VERY, VERY SERIOUSLY.
AND WE'LL STAY ON TOP
OF ANY CHANGES OR ISSUES
THAT WILL AFFECT THE WELL
BEING OF THE BENEFICIARIES.
AND AS I PROMISED,
YOU CAN FIND ALL THE
PUBLICATIONS RELATED
TO REP PAYEE, SSA,
AND THE PROGRAMS WE ADMINISTER
AT WWW.SOCIALSECURITY.GOV/PAYEE.
>> THANKS FOR WATCHING.