New DATE and TIME for the Hispanics, Retirement Savings, and Social Security call

Date: October 17, 2016

Join us on Wednesday, October 26, 2016, from 1:00 p.m. to 2:30 p.m. EDT for an important conversation about Hispanics, Retirement Savings, and Social Security. We will highlight findings from Social Security and National Council of La Raza's reports (1)“Preparing for Retirement, Social Security Literacy, and Information Preferences among Hispanics: A Qualitative Study” and (2)“Enhancing Latino Retirement Readiness in California.” Featured guest speakers will include:

  • Janice Peterson, Professor of Economics, California State University-Fresno
  • Lila Rabinovich, Director of Policy and Development, Dornsife Center for Economic and Social Research, University of Southern California
  • Barbara A. Smith, Senior Economist, Office of Retirement Policy, Social Security Administration
  • Marisabel Torres, Senior Policy Analyst, National Council of La Raza

Due to the limited number of lines, we ask that you register to participate as soon as possible here. Prior to the call, all registrants will receive an email reminder with the call-in information. The call-in information is also available at the top of the registration page.

During the call, we invite you to engage with us @SSAOutreach on Twitter using #HHM16SSA.

We also encourage you to forward this invitation to other colleagues who may be

Register to participate in our 5th National Disability Forum

Date: October 13, 2016

We are excited to invite you to attend our 5th National Disability Forum to discuss “Exploring Opportunities to Advance the Disability Program through Telehealth and Telemedicine.”

What are Telehealth and Telemedicine?
“Telehealth” encompasses a variety of ways to use video and other technology to enhance healthcare and education delivery. “Telemedicine” involves clinical services provided by interactive communication, most commonly a video, between a patient and a practitioner at different locations. We are eager to hear your input on ways that telehealth and telemedicine might be able to help us better serve individuals with disabilities and improve the overall administration of our programs.

When Is the National Disability Forum?
The National Disability Forum is scheduled for Thursday, October 27th, 2016 from 1:00 p.m. – 3:00 p.m. EDT at the National Education Association located at 1201 16th Street, NW, Washington DC. The forum will also be available via teleconference.

Who are the Speakers?
Dr. David Brennan, Director, Telehealth Initiatives at the MedStar Institute for Innovation will moderate the discussion. Other speakers include:

  • Alan H. Dinesman, M.D., Medical Officer, Office of Disability and Medical Assessment, Department of Veterans Affairs
  • Kathy Wibberly, Ph.D., Director, Mid-Atlantic Telehealth Resource Center at University of Virginia Telehealth Resource Center
  • Scott Baker, Business Innovations Manager, InSight Telepsychiatry

Additional speakers are being confirmed.

Register Now!
Register by Monday, October 25th, 2016 if you plan to attend the forum either in-person or by phone. Please share this invitation with other colleagues who may be interested.

Join the Online Discussion
In addition, we are seeking input for the questions below on telehealth and telemedicine through our IdeaScale engagement site from now through November 18th, 2016. IdeaScale is an online tool where you can share your thoughts and ideas with others and respond to their comments. Please refer to the attached guide for IdeaScale instructions.

  • How can we use telemedicine and/or telehealth in the development of claims to better serve individuals with a disability?
  • How can telehealth help expedite the timely assessment of disability claims at all levels of adjudication?
  • How else might we use telemedicine and/or telehealth to improve the administration of our programs and what factors should we consider?

To learn more about the National Disability Forum series, visit us at If you have any questions, please contact Joie Hill at or 410-965-9115 .

Expanded SSI Application Window for Foster Kids

Date: September 13, 2016

The transition to adulthood is one of the most important parts of life’s journey. For foster children living with a disability, it can be even more challenging. Social Security is conducting a pilot study that will let these young people apply for Supplemental Security Income (SSI) benefits sooner.

Since 2010, their rules have allowed foster children to apply for this program up to 90 days before their foster care eligibility will end. This lessens the risk that these young people will experience a gap in income support while Social Security considers their application. However, in some cases the decision process lasts longer than 90 days.

On August 1, 2016, Social Security implemented a year-long pilot study doubling the SSI application window to 180 days before foster care eligibility ends. This pilot will help them assess whether the longer period significantly reduces the number of individuals experiencing gaps in income support. After a year, they will decide whether to make the policy permanent.

Twitter Posts


What You Need to Know About Your Supplemental Security Income (SSI) When You Turn 18

Update to the my Social Security Changes

Date: August 15, 2016

On July 30, 2016, Social Security began requiring new and current my Social Security account holders to sign into their account using a one-time code sent via text message. This second layer of security that requires more than a username and a password is known as “multifactor authentication.” Although we have always provided the “extra security” option to account holders, we implemented this new process to comply with the President’s Executive Order on Improving the Security of Consumer Financial Transactions.

We have a fundamental responsibility to protect the public’s personal information. However, multifactor authentication inconvenienced or restricted access to some of our account holders. We’re listening to the public’s concerns and are responding by temporarily rolling back this mandate.

As before July 30, current account holders will be able to access their secure account using only their username and password. We highly recommend the extra security text message option, but it will not be required. Now, we are developing an alternative authentication option, besides text messaging, that we will begin implementing within the next six months.

We strive to balance security and customer service options, and we want to ensure that our online services are both easy to use and secure. The my Social Security service has always featured a robust verification and authentication process, and it remains safe and secure.

We regret any inconvenience you or your clients may have experienced.

There is no requirement that you access your personal my Social Security account as a result of the steps we are taking. However, when you do access your account, we encourage you to sign up for the extra security text message option. You can access your account by visiting

Closing retirement benefit loopholes

Posted: March 28, 2016

You may have heard that some of our rules about claiming retirement benefits are changing. Last November, Congress passed legislation to close loopholes that had allowed some married couples to receive higher benefits than intended. We estimate less than 0.2 percent of total Social Security retirement and survivor’s beneficiaries used these claiming strategies in 2014.

Closing these loopholes helps restore fairness and strengthens Social Security’s long-term financing. For details about the closed loopholes, visit our Social Security Matters blog post.

Please tell your members and constituents why Congress made these changes in the law. While you have their attention, you may also want to remind them about the advantages of waiting to claim retirement benefits. That hasn’t changed.

Thank you for helping us to keep the public informed!

Can’t find your card? Request a new one online!

Posted: January 28, 2016

Most people seldom need to show their Social Security card. For those who need their card and can’t find it, it’s reassuring to know they can request a replacement through the mail or by visiting their local Social Security office.

However, some of our customers now have the additional option of requesting a replacement Social Security card online. To take advantage of this new service option, you must:

  • Have or create a my Social Security account;
  • Have a valid driver’s license issued by the District of Columbia, Michigan, Nebraska, Washington, or Wisconsin. (In some states, you may also be able to use a state-issued identification card. We plan to add more states in the future);
  • Be age 18 or older and a United States citizen with a domestic U.S. mailing address (this includes APO, FPO, and DPO addresses); and
  • Not be requesting a name change or any other changes to your card.

IMPORTANT: You may not always need to replace a lost or stolen card. For more information about replacing Social Security cards — and help with deciding when to show your card — see our online publication Your Social Security Number and Card.

No matter where they live, our customers can also use their personal my Social Security account to:

  • Keep track of their earnings and verify them every year; and
  • Get an estimate of their future benefits if they are still working.

If they currently receive benefits, they can:

  • Get a letter with proof of their benefits;
  • Change their address;
  • Start or change direct deposit;
  • Get a replacement Medicare card; and
  • Get a replacement SSA-1099 or SSA-1042S for tax season.

It’s free, fast, and secure!

Thank you for helping us spread the word about my Social Security and this latest enhancement. By offering more choices, we’re making it easier than ever for our customers to take care of their important Social Security business.

Open Enrollment for the Affordable Care Act – November 1, 2015 through January 31, 2016

Posted: November 2, 2015

Open enrollment for the Affordable Care Act started on November 1st. In 2010, just before the Affordable Care Act took effect, 49.95 million individuals had no health insurance. In fact, since the key provisions of the Affordable Care Act became law, about 16.4 million uninsured people have gained coverage, but we have a long way to go to cover millions more.

Millions of Americans count on for quality and affordable health coverage. This includes numerous individuals from constituencies we serve. Open Enrollment for 2016 coverage runs from November 1, 2015 through January 31, 2016. To start the new year with coverage, individuals must sign up by December 15, 2015.

The U.S. Department of Health & Human Services (HHS) has identified segments of the populations who remain uninsured, but are eligible to receive coverage through the marketplace. Social Security is teaming up with HHS to conduct outreach events across the country to reach these uninsured populations and educate them about Social Security benefits and how to #GetCovered through  Providing affordable health care and preventative healthcare services decreases the likelihood of long term disability and the need for Social Security disability benefits or Supplemental Security Income.

If you have any upcoming events or activities that you would like for us to participate in, complete the form at or contact Diandra Taylor at

Follow our new Twitter account for advocates

Posted: June 17, 2015

Social Security’s Office of External Affairs is now on Twitter! Follow @SSAOutreach to get the latest updates on our national and regional outreach efforts. We created this new Twitter account for our partners in the advocacy community and third parties who serve the public.

Follow @SSAOutreach to:

  • Get the latest news on our events, policy updates, and Social Security services.

  • Hear from Social Security’s Acting Commissioner Carolyn Colvin and our senior executives about current topics

  • Get live tweets from important conferences and meetings, like our National Quarterly Advocates Conference Call coming up on June 17.

  • Find out what’s new at Social Security with communities your organization serves—such as American Indians and Alaska Natives, African Americans, Asian Americans and Pacific Islanders, Hispanics, immigrants, people with disabilities, homeless populations, same-sex couples, veterans, women, and young people.

  • Keep up with news for appointed representatives, financial planners, health and school professionals, human resource experts, Medicare outreach organizations, representative payees, faith-based leaders, and other third parties with an interest in our programs and services.

  • Retweet items of value to your network and members.

We invite you to visit @SSAOutreach and hope you can be among our first followers.

Information on replacing your Medicare Card

Posted: June 3, 2015

We are excited to introduce the expansion of online services available through the my Social Security portal at Medicare beneficiaries can now obtain a replacement card if they have lost, damaged, or simply need to replace it online using a my Social Security account.

The Medicare card is the most important piece of identification a beneficiary needs—it's proof that they have Medicare health insurance. Medical professionals and insurance companies need this proof to provide care and accurately calculate compensation for services.

Requesting a replacement card through a my Social Security beneficiaries have a critical piece of identification available when required by medical providers as proof of Medicare coverage. Simply access your online my Social Security account at and select the “Replacement Documents” tab. Then select “Mail my replacement Medicare card.” After you request a card, it will arrive in the mail in approximately 30 days.

With a my Social Security account, our beneficiaries can also:

  • Get a letter showing what benefits they receive;
  • Change their address and phone number;
  • Start or change direct deposit of their benefit payment; and now
  • Get a replacement SSA-1099 or SSA-1042S for tax season

We hope that you find this information helpful, and we encourage you to share it with your members and colleagues.

Social Security Launches New Anti-Fraud Website

Posted: February 9, 2015

Recently, Social Security launched an informative new web page that highlights the agency's many efforts in fighting fraud and protecting every worker's investment in the Social Security program. The web address is

Visitors to this site will get a behind-the-scenes glimpse into the hard work we do every day to fight fraud, waste, and abuse in our programs. The website includes information on the tools we use to fight fraud, spotlights some of our highly successful anti-fraud efforts, and provides materials you can use to help us spread the word that Social Security has zero tolerance for fraud.

We invite you to visit the website and use the materials to help us inform the public that Social Security takes fraud seriously and is very effective in limiting the instances of fraud.

We hope you will join us in disseminating the facts about our anti-fraud efforts as we work together to prevent the use of inaccurate information about fraud to advocate cutbacks in the disability program.

Please feel free to contact us at with comments—or to discuss further ways that your organization can collaborate with Social Security to raise awareness about our efforts.

Replacement Form SSA-1099/1042S for Tax Purposes

Posted: February 1, 2015

With the new year comes tax season—something we all have to prepare for. Americans spend over 13 hours every year doing their taxes.  Knowing how difficult filing taxes can be, we would like to help you keep the process as simple as possible. We are excited to offer a new online service to help people who receive Social Security benefits have the information they need to file their tax returns. If your clients receive Social Security benefits, but did not receive or misplaced their SSA-1099, they can use an online my Social Security account to get an instant replacement for tax purposes. Setting up an account is easy, secure, and convenient. They just need to go to

Social Security Resumes Mailing Social Security Statements

Posted: September 16, 2014

We are pleased to announce that, beginning this month, we are resuming periodic mailings of paper Social Security Statements to workers age 25 and older.  Even though most workers will receive a mailing every 5 years, we encourage everyone to create a secure my Social Security account at, which will allow them immediate access to their online Statement anytime.

The Statement is a valuable financial planning tool providing workers with important individualized information regarding their earnings, tax contributions, and estimates for future retirement, disability and survivors benefits.

Please read the full press release, including a statement by Social Security’s Acting Commissioner, Carolyn W. Colvin, my Social Security Account to Obtain Their Statement Online, Anytime" here.

Thank you for your continued support as we strive to keep workers informed about Social Security.  Please help us encourage all workers to sign up for a my Social Security account to regularly review their earnings record and obtain estimates of future benefits for themselves and their families.