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Special Notice Option
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If You Are Blind Or Visually Impaired
Your Choices For Receiving Information from Social Security

At times, Social Security needs to contact you with important information. You can choose from five ways to receive information from us if you are blind or have a visual impairment and

  • you have applied for or receive Social Security or Supplemental Security Income (SSI) benefits, or
  • you are the representative payee for someone who has applied for or receives Social Security or Supplemental Security Income (SSI) benefits.

You can choose one of the following options for receiving information:

  • Standard print notices by first-class mail;
  • Standard print notices by certified mail;
  • Standard print notices by first-class mail, followed by a telephone call within five work days to read the information to you;
  • Standard print notices and Braille by first-class mail. (Delivery begins on April 15, 2010); or
  • Standard print notices and compact disc by first-class mail. The compact disc will only play on a computer with software that can read Microsoft Word files. (Delivery begins on April 15, 2010).

To select or change the way you wish to receive information from Social Security, go to our secure Internet application:

Request for Special Notice Option

If you do not want to use this Internet application, please call toll-free 1-877-708-1776. If you are deaf or hard of hearing, you may call our TTY number, 1-800-325-0778.

If you would like to receive information from us in another way which is not mentioned here, please call us at 1-800-772-1213 and let us know how we should send you information. We will consider your request and decide if we can provide it according to court-approved guidelines. If we decide against your request, we will send you the reasons in writing and tell you how to appeal if you disagree.

 

More Information

Class Notice in American Council of the Blind Court Case (Español Get Accessible Acrobat Reader)
Social Security Accessibility Policy
Section 504 of the Rehabilitation Act
Publications in Braille and CD
Frequently Asked Questions
If You Are Blind Or Have Low Vision—How We Can Help

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Last reviewed or modified Tuesday Jan 26, 2010
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