I-1-1-30.Termination of a Representative's Appointment
Last Update: 11/13/14 (Transmittal I-1-76)
A. When a Representative's Appointment Ends
The Social Security Administration (SSA) will no longer recognize an individual as a claimant's representative when:
The claimant dismisses the representative and revokes his or her authority;
The representative advises SSA that he or she has withdrawn from the case;
SSA makes a final determination or decision or takes another final action on the matter that led to the representative's appointment, and the period to appeal the final determination, decision, or action ends;
SSA issues a final order or decision to suspend or disqualify the representative; or
The representative submits a petition for a fee that indicates that the representative's services have ended.
Program Operations Manual System (POMS) GN 03910.060 contains a full discussion of when a representative's authority expires, including situations in which the services of a representative may continue beyond the points noted above.
If there is reason to suspect that a representative is suspended or disqualified from representing claimants, Office of Hearings Operations (OHO) and Office of Analytics, Review, and Oversight (OARO) staff may access SSA's Intranet list of sanctioned representatives. Other questions may be referred through OHO or OARO management, consistent with Hearings, Appeals and Litigation Law (HALLEX) manual I-1-1-50 A or I-1-2-81. OHO and OARO staff should not contact the Office of the General Counsel directly. See POMS GN 03910.020B.5. for further information.
B. Claimant Revokes Representative's Appointment or Representative Withdraws
A claimant may revoke a representative's appointment at any time, but the revocation must be in writing and must be signed by the claimant. If a claimant orally revokes an appointment to an SSA employee, the employee must document the conversation and ask the claimant to submit a signed statement to terminate the appointment. The employee will place copies of both documents in the claim(s) file and update case control systems. If a claimant submits a statement revoking a representative's appointment to a hearing office or the Appeals Council, staff will notify the servicing field office (FO). If it appears the representative is unaware of the revocation of appointment, OHO or OARO staff will send a copy of the claimant's signed statement terminating the appointment to the representative.
A representative may withdraw from representing a claimant at any time by notifying the claimant and SSA but the withdrawal must be in writing and signed by the representative. Staff will place a copy of the representative's withdrawal in the claim(s) file and update case control systems. Staff will also notify the servicing FO of the representative's withdrawal.
When a claimant revokes a representative's appointment or a representative's authority has expired, do not disclose any information about the claim to the representative without the claimant's prior written consent, except to the extent necessary to help a representative file a petition for his or her services.