Contact Social Security By Phone

Generally, we do not publish the phone numbers of our local offices.

You can call us toll-free at 1-800-772-1213 (TTY 1-800-325-0778).

By calling 1-800-772-1213, you can use our automated telephone services to get recorded information and conduct some business 24 hours a day. If you cannot handle your business through our automated services, you can speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday. Generally, you’ll have a shorter wait time if you call during the week after Tuesday. If you are deaf or hard of hearing, call our toll-free TTY number, 1-800-325-0778, between 7 a.m. and 7 p.m. Monday through Friday.

Before you call, think about checking the online Frequently Asked Questions. We’ve answered more than 200 of your most frequently asked questions for your ease and convenience.

      VIEW OUR FAQs      

Automated Services

Services for all beneficiaries

  • Request a benefit verification letter
  • Ask for a form SSA-1099, Social Security Benefit Statement, to request a replacement tax summary

Services for Medicare beneficiaries only

  • Request a replacement Medicare Card
  • Request a form SSA-1020 to apply for help with Medicare prescription drug costs

Services for people who have applied for benefits

  • Ask to receive a claim status
Note: Make sure you have the confirmation number that was provided when you applied for benefits. You will need this to use our automated services.

Services everyone can use

  • Find the address of your local Social Security office
  • Request a form SS-5, Application for a Social Security Card, to:
    • apply for an original Social Security card or a replacement card if yours was lost or stolen,
    • request a name change on your card, or
    • update or correct other information on your Social Security number record.

Informational Messages

You can listen to informational messages on the following subjects:

  • Payment delivery dates
  • Direct deposit
  • Best times to call our 800 number
  • Social Security Internet address and services
  • Supplemental Security Income (SSI)
  • Cost-of-living adjustment
  • Taxes
  • Non-receipt of your Social Security benefit
  • Representative payee
  • Fraud
  • Become a representative payee