Assessment of Post-Rollout Implementation and Early Impacts
This report updates and extends the work presented in earlier evaluation reports to cover the first three years of the TTW program. The report discusses the rise in beneficiary participation and the market problems during the early months of rollout. The report describes the early impact results and what the results suggest regarding the increase in beneficiary participation. In assessing the TTW market, the evaluation looked at its three key components: beneficiary demand for services, the supply of providers willing to serve those beneficiaries, and the agency’s efforts to facilitate market operations.
Note: Chapter 12 of this report references the website www.yourtickettowork.com. Since the publication of this report, the URL has changed to yourtickettowork.ssa.gov.
Third Evaluation Report PDF version
Third Evaluation Report Appendices (PDF)