Contact Social Security By Phone

Generally, we do not publish the phone numbers of our local offices.

You can call us toll-free at 1-800-772-1213 (TTY 1-800-325-0778).

By calling 1-800-772-1213, you can use our automated telephone services to get recorded information and conduct some business 24 hours a day. If you cannot handle your business through our automated services, you can speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday. Generally, you’ll have a shorter wait time if you call during the week after Tuesday. If you are deaf or hard of hearing, call our toll-free TTY number, 1-800-325-0778, between 7 a.m. and 7 p.m. Monday through Friday.

Automated Services

Services for all beneficiaries

  • Request a benefit verification letter
  • Ask for a form SSA-1099, Social Security Benefit Statement, to request a replacement tax summary

Services for Medicare beneficiaries only

  • Request a replacement Medicare Card
  • Request a form SSA-1020 to apply for help with Medicare prescription drug costs

Services for people who have applied for benefits

  • Ask to receive a claim status
Note: Make sure you have the confirmation number that was provided when you applied for benefits. You will need this to use our automated services.

Services everyone can use

  • Find the address of your local Social Security office
  • Request a form SS-5, Application for a Social Security Card, to:
    • apply for an original Social Security card or a replacement card if yours was lost or stolen,
    • request a name change on your card, or
    • update or correct other information on your Social Security number record.

Informational Messages

You can listen to informational messages on the following subjects:

  • Payment delivery dates
  • Direct deposit
  • Best times to call our 800 number
  • Social Security Internet address and services
  • Supplemental Security Income (SSI)
  • Cost-of-living adjustment
  • Taxes
  • Non-receipt of your Social Security benefit
  • Representative payee
  • Fraud
  • Become a representative payee