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Social Security Administration Processing Time for Initial Disability Cases Involving the Processing Centers

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This dataset contains fiscal year data from 2012 onward and is currently available in the following formats:

CSV | XLSX

Note: This dataset includes data from the extra 53rd workweek in Fiscal Year 2016 (covering the period from 9/24/2016 through 9/30/2016), which is an anomaly that occurs every five or six years.

Background

For claims filed by someone living within the United States, an application for disability benefits can be filed online, in the local Social Security office, or by phone. We review the application to make sure some basic requirements for disability benefits are met. In some instances, including where the non-disability requirements are not met, the claim may be turned down as a technical denial and a medical determination is not made.

If the requirements are met, we send the disability application to the Disability Determination Services (DDS) office in the state in which the applicant resides. Using federal laws, regulations, and Agency policies and procedures, the DDS completes the disability determination for Social Security. In addition, the Social Security Administration (SSA) reviews a sample of initial disability claims prior to a final determination. Once these actions are completed, field offices make the payment for allowances or issue notices for denials for most cases. Please refer to the dataset and description located at http://www.ssa.gov/open/data/Combined-Disability-Processing-Time.html for information on cases processed by the DDS and field office as described above. The PCs get involved in payment and notice actions in less than one percent of cases.

The PC data contained in this dataset shows the average overall cumulative number of elapsed days for PC processing only. The overall agency time includes processing time for transit, technical determinations, medical determinations, and quality review from the date of filing through the date payment is made or the denial notice is issued for all initial claims that require a medical determination for fiscal years 2012 and later.

Dataset Index

Agency Program Description

Social Security has eight processing centers located around the country to assist in processing various workloads and to support other types of agency offices in the tasks that they perform. Jurisdiction of cases for six of the PCs is according to Social Security Numbers. While our field offices process most of the payment and notice actions for initial disability claims, a small percentage of domestic cases are processed by PC1 through PC6 while PC 8 handles international claims. PC8’s disability claims processing time is longer because of international issues (e.g. translation of written documents and verbal communications, time zone differences affecting coordination and communication, mailing time, etc.).

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Dataset Description

The dataset includes annual data for average processing time and counts of initial disability claims in which there was a medical determination made broken out by those cases handled by each PC, the total for all PCs, and total claims processed by the agency by all offices. The cases processed by PC8 are international claims.

This dataset provides data from federal fiscal year 2012 onwards.

Data
Field
Federal Fiscal Year
Field A
Average Processing Time for PC1 (Northeastern PC)
Field B
Count of cases processed by PC1
Field C
Average Processing Time for PC2 (Mid-Atlantic PC)
Field D
Count of cases processed by PC2
Field E
Average Processing Time for PC3 (Southeastern PC)
Field F
Count of cases processed by PC3
Field G
Average Processing Time for PC4 (Great Lakes PC)
Field H
Count of cases processed by PC4
Field I
Average Processing Time for PC5 (Western PC)
Field J
Count of cases processed by PC5
Field K
Average Processing Time for PC6 (Mid-America PC)
Field L
Count of cases processed by PC6
Field M
Average Processing Time for PC7
Field N
Count of cases processed by PC7
Field O
Average Processing Time for PC8 (Office of International Operations)
Field P
Count of cases processed by PC8
Field Q
Average Processing Time All PCs
Field R
Count of Cases All Pcs   
Field S
Average Processing Time Total Agency
Field T
Count of Cases Total Agency
Field U

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Data Collection Description

We collect data from a claimant (or a person helping the claimant) as they complete an application for benefits and enter the information into our Modernized Claim System (MCS). We update each case in MCS to reflect information collected and actions taken during processing along with associated dates. Management information such as elapsed time data (also called processing time) is collected and stored in a database known as MI Central.

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Data Dictionary

Field A: Federal Fiscal Year, a federal fiscal year runs from October 1 through September 30.

Field B: APT PC1, Average Processing Time for PC1, average number of days elapsed from date of receipt in the PC to payment or release of denial notice for initial disability cases processed by PC1

Field C: Count PC1, Claims Count for PC1, number of initial disability cases processed by PC1

Field D: APT PC2, Average Processing Time for PC2, average number of days elapsed from date of receipt in the PC to payment or release of denial notice for initial disability cases processed by PC2

Field E: Count, PC2, Claims Count for PC2, number of initial disability cases processed by PC2

Field F: APT PC3, Average Processing Time for PC3, average number of days elapsed from date of receipt in the PC to payment or release of denial notice for initial disability cases processed by PC3

Field G: Count PC3, Claims Count for PC3, number of initial disability cases processed by PC3

Field H: APT PC4, Average Processing Time for PC4, average number of days elapsed from date of receipt in the PC to payment or release of denial notice for initial disability cases processed by PC4

Field I: Count PC4, Claims Count for PC4, number of initial disability cases processed by PC4

Field J: APT PC5, Average Processing Time for PC5, average number of days elapsed from date of receipt in the PC to payment or release of denial notice for initial disability cases processed by PC5

Field K: Count PC5, Claims Count for PC5, number of initial disability cases processed by PC5

Field L: APT PC6, Average Processing Time for PC6, average number of days elapsed from date of receipt in the PC to payment or release of denial notice for initial disability cases processed by PC6

Field M: Count PC6, Claims Count for PC6, number of initial disability cases processed by PC6

Field N: APT PC7, Average Processing Time for PC7, average number of days elapsed from date of receipt in the PC to payment or release of denial notice for initial disability cases processed by PC7

Field O: Count PC7, Claims Count for PC7, number of initial disability cases processed by PC7

Field P: APT PC8, Average Processing Time for PC8, average number of days elapsed from date of receipt in the PC to payment or release of denial notice for international initial disability cases processed by PC8

Field Q: Count PC8, Claims Count for PC8, number of international initial disability cases processed by PC8

Field R: APT All PCs, Average Processing Time All PCs, average number of days elapsed from date of receipt in the PC to payment or release of denial notice for initial disability cases processed by all PCs combined

Field S: Count All PCs, Claims Count for All Pcs, number of initial disability cases processed by all PCs combined

Field T: APT Total Agency, Average Processing Time Total Agency, average number of days elapsed from date of filing to payment or release of denial notice for initial disability cases processed by all offices in the agency

Field U: Count Total Agency, Claims Count for Total Agency, number of initial disability cases processed by all offices in the agency

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