Find a quiet, distraction-free area to take your exam. You may take the test from a location of your choice during the time you schedule. No other individuals are allowed in the testing room with you during the online exam. A suitable testing environment is an enclosed room with a closed door. Rooms with large glass walls or windows that cannot be covered are not suitable for testing. There will be no breaks during the 3-hour exam, unless previously approved by us in response to an American Disability Act (ADA) request.
Ensure you have current valid government-issued photo ID. You must show ID to be admitted into the online exam session. Only a state driver’s license or identification card, passport, civil service ID, or military identification card will be accepted. Expired photo ID(s) will not be accepted.
Obtain an erasable hand-held whiteboard and erasable marker. This may be used in place of scratch paper. Absolutely no scratch paper will be permitted. After completing your exam, the proctor will verify that you have completely erased the whiteboard. These types of boards can be purchased inexpensively through retail stores and online retailers.
Familiarize yourself with electronic reference materials before the examination. You will have the Electronic Code of Federal Regulations accessible to you during the examination, which you may refer to as needed within the exam platform. You may not use any hard-copy reference materials, notes, or other unauthorized forms of information during your online examination session.
Remove prohibited items from your testing area. You are not allowed to access notes or personal items including, but not limited to, purses, briefcases, backpacks, fanny packs, study materials, beepers, pagers, cellular phones, calculators, headphones, etc.
Verification will be conducted via webcam to ensure a clear testing environment, meaning the webcam will need to be able to clearly see you and your surroundings at all times.
Test your equipment! You must have a reliable personal computer with a high-speed internet connection with a minimum upload speed of 1.5 Mbps, a microphone, speakers, and a webcam (internal or external). If your equipment fails after you begin the examination because it does not meet the requirements, you will fail the examination.
Supported operating systems: Windows 8 and higher, Mac OS X and higher, Chrome OS and most Linux distributions (64-bit Ubuntu 14.04+ (Currently incompatible with Ubuntu 22.04. (Update needed), Debian 8+, openSUSE 13.3+, or Fedora Linux 24+)
Supported browser: Latest version of Google Chrome
Pre-Examination Check. Before taking the examination, you must acknowledge that you have tested your equipment for proper operating condition and confirm that it meets our requirements.
Log on early. It is recommended that you log on approximately 15 minutes prior to your appointment time to conduct a final computer system check. Please allow for additional time when planning for your exam session. You may experience a wait of up to 60 minutes to connect with a remote proctor during peak times.