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Social Security Number Verification Service (SSNVS) Handbook
SSNVS Handbook (246 KB) Adobe Reader icon

Table of Contents
red arrowSSNVS Front Cover
red arrowContact Information
red arrowWhat is SSNVS and BSO?
red arrowSystem Requirements
red arrowSecurity
red arrowSSNVS/BSO Availability
red arrowRegistration
red arrowAccess to SSNVS
red arrowLogging into SSNVS
red arrowUsing SSNVS
red arrowSubmission File Format
red arrowReturned File Format
red arrowSSN Verification Results
red arrowStatus and Retrieval Options
red arrowStatus and Retrieval Results
red arrowWhat to Do If an SSN Fails to Verify
red arrowLogging Out
red arrowSSNVS News
red arrowGetting Help
red arrowEmployer Reporting Information
red arrowMaintaining Your Registration Information
red arrowGlossary of Terms
red arrowAppendix A: Additional Verification Options

GETTING HELP

HELP LINK

To access the SSNVS Help web page, you must be logged into SSNVS. The Help button is in the left hand corner of each SSNVS web page and opens in a new browser window.

CONTACT SSA

You may either speak with or e-mail a Social Security Administration (SSA) representative. To speak with a representative, refer to the Contact Information section. To e-mail a representative:

  • Select the Contact SSA link at the top or bottom of any SSNVS web page. This will open the Contact SSA web page in a new browser window.

  • Select "Social Security Number Verification Service Support Team" from the drop-down menu of the Recipient field.

  • Enter your message in the Message field. Please be as specific as possible, and include:

    • The question or problem,

    • Web page details (e.g., title, URL, etc.),

    • Any error messages received,

    • A telephone number where we may contact you, and

    • Any other relevant information.
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