User Instructions

Below is the list of User Instructions available for download. Please select a link next to the desired function to download instructions for that function in Microsoft Word or PDF format.

Representative User Instructions for Electronic Records Express

Send Response for Individual Case [Word][PDF]

Communication Utility [Word][PDF]

Track Status of Submissions [Word][PDF]

Access to Claimant's Electronic Folder / Pickup Files [Word][PDF]

Get Status Reports [Word][PDF]