Accessibility Help Home | Resources for Developers, Document Authors, and Contractors
Accessibility Resources for Developers, Document Authors, and Contractors
Social Security Administration software developers and electronic content authors use a variety of accessibility guides and training materials to make the content provided on ssa.gov accessible. SSA makes these resources available as a public service to assist anyone interested in developing and authoring accessible electronic content.
ANDI - Web Content Accessibility Test Tool
ANDI, the Accessible Name & Description Inspector is a lightweight accessibility tool you can use to check for 508 compliance as you design and develop web applications.
Installation is as easy as adding a favorite or bookmark.
ANDI is a simple interface that:
- Automatically detects potential accessibility issues.
- Discovers what a screen reader should say.
- Suggests ways to improve accessibility.
- Uses a design method that simplifies complex W3C specifications.
Alternative Text Guide
Alternative text can be applied to images, charts, diagrams, buttons, and other interface elements to convey information and purpose textually. Problems occur when alternative text is written incorrectly, confuses users, or does not provide the correct context. While the creation of alternative text is not an exact science, SSA strives to provide meaningful alternative text by following the practical guidance contained in this comprehensive reference guide.
Accessible Document Authoring & Testing
On ssa.gov, the agency aims to provide an accessible HTML equivalent of all electronic documents provided on the site. In situations where this is not possible, the agency's goal is to provide each electronic document in an accessible format. Whereas the Section 508 accessibility standards currently do not provide specific technical guidance on what constitutes an accessible electronic document, the agency uses the following guides to author and test Word, PowerPoint, Excel and PDF documents for accessibility.
Resources for Contractors
Social Security Administration applies the Section 508 standards and other accessibility terms and conditions when we purchase information technology and communications products and services. The following information is provided to assist prospective vendors with responding to solicitations and with product design and development activities.
By calling 1-800-772-1213, you can use our automated telephone services to get recorded information and conduct some business 24 hours a day. If you cannot handle your business through our automated services, you can speak to a Social Security representative between 8:00 a.m. and 5:30 p.m. Monday through Friday. Generally, you'll have a shorter wait time if you call during the week after Tuesday. If you are deaf or hard of hearing, call our toll-free TTY number, 1-800-325-0778, between 8:00 a.m. and 5:30 p.m. Monday through Friday. See Automated Services for more details.
Web Accessibility Problems
Please report website accessibility problems to the Social Security webmaster, email@example.com. In your message, include the website address or URL and the specific problems you have encountered.