Document Checklists

Accessibility Help Home | Document Checklists

On ssa.gov, the agency aims to provide an accessible HTML equivalent of all electronic documents provided on the site. In situations where this is not possible, the agency's goal is to provide each electronic document in an accessible format. Whereas the Section 508 accessibility standards currently do not provide specific technical guidance on what constitutes an accessible electronic document, the agency uses the following guides to author and test Word, PowerPoint, Excel and PDF documents for accessibility.

Requesting Assistance

General Assistance

By calling 1-800-772-1213, you can use our automated telephone services to get recorded information and conduct some business 24 hours a day. If you cannot handle your business through our automated services, you can speak to a Social Security representative between 8:00 a.m. and 5:30 p.m. Monday through Friday. Generally, you'll have a shorter wait time if you call during the week after Tuesday. If you are deaf or hard of hearing, call our toll-free TTY number, 1-800-325-0778, between 8:00 a.m. and 5:30 p.m. Monday through Friday. See Automated Services for more details.

Accessibility Help