Social Security Online Replacement Cards and Real ID
The REAL ID Act of 2005 established enhanced security standards for state-issued driver’s licenses and identification
cards, as recommended by the 9/11 Commission. More than two dozen states have complied with the new licensing
and ID standards so far. The remaining states will be converting to the REAL ID standards between now and
2020. Some states may require a Social Security card or an alternative method of Social Security number verification
to get a driver’s license. Requirements vary by state, so check with your state’s department of motor vehicles
for the list of necessary documents.
It is easier than ever for your clients to get a replacement Social Security card. Twenty-four states and the
District of Columbia currently use the Social Security Replacement Cards online service. People in these
states may be able to apply for a replacement Social Security card online using their my Social Security account. Your clients can use the service whenever it is convenient
for them. Check if your state is on the list, and see if your clients can join the more than 750,000 people
who have already used this convenient service.
If your clients don’t already have a my Social Security account,
they can sign up for one at www.socialsecurity.gov/myaccount.
Understanding our Representative Payee Program
Social Security works closely with caregivers through our Representative Payee Program. A representative payee
is someone who receives and oversees the Social Security or Supplemental Security Income (SSI) benefits for
an adult or child who cannot manage his or her benefits. Your clients can learn more about our Representative
Payee Program at www.socialsecurity.gov/payee.
A representative payee is usually a trusted family member or friend of the beneficiary, but when friends or
family are not able to serve as representative payees, Social Security looks for qualified individuals or
organizations to represent the beneficiary. Anyone can learn about becoming a representative payee by watching
our series of training videos on the duties of a representative payee at www.socialsecurity.gov/payee/rp_training2.html.
Enrolling in Medicare
If your clients did not sign up for Medicare Parts A and B when they were first eligible, they have a chance
to do so each year from January 1 to March 31, with coverage effective July 1. They may be subject to a late
enrollment penalty, however. For Medicare Part B, the penalty is an additional 10 percent of the premium
for each 12-month period that they were eligible but not enrolled.
To get more information, visit our Medicare page at www.socialsecurity.gov/benefits/medicare or www.Medicare.gov.
Your Clients Can Check their Entire Work History
Social Security makes it easy for your clients to review their own personal work history earnings with a my Social Security account to make sure everything is accurate and up-to-date. If your earnings were incorrectly recorded as too low, it could result in lower future benefits.
Signing up for a my Social Security account will give your clients a secure and efficient way to interact with us and accomplish various tasks, including estimating their future benefits or managing their current benefits. People can sign up for an account at www.socialsecurity.gov/myaccount and join the more than 34 million Americans who already conduct business with us online using my Social Security.
Social Security is securing today and tomorrow for millions of people. Encourage your clients to access their work history so they get the benefits that they deserve.
Facebook Live Event - 5 Things to Know Before You Start Receiving Social Security Retirement Benefits
In January, Social Security hosted a Facebook Live event. In a conversational setting, BJ Jarrett, Director for Social Security’s Office Public and Employee Communications, detailed five things to know before you start receiving Social Security retirement benefits. This is vital retirement planning information from the experts at Social Security.
You and your clients can watch the event at www.facebook.com/events/336909753457736.
Following Social Security’s Facebook page is a great way for you and your clients to keep informed about new policies, benefit changes, and online services. Learn more at www.facebook.com/socialsecurity.
New Medicare Cards Protect Your Personal Information
Starting in April 2018, Medicare will mail new Medicare cards to help protect you and your clients from identity theft. Fraudsters are always looking for ways to get your Social Security number. The Centers for Medicare and Medicaid Services is removing Social Security numbers from all Medicare cards to make them safer.
New cards will have a new Medicare number that’s unique to its owner. The new card will help protect their identity and keep their personal information more secure. Your Medicare coverage and benefits will stay the same.
Medicare will automatically mail a new card at no cost to the address you and your clients have on file with Social Security. If you need to update your official mailing address, you can do that with your online my Social Security account at
For more information about the new Medicare card, visit go.medicare.gov/newcard. You can also visit www.Medicare.gov/fraud for tips to prevent Medicare fraud.