Services

Employer Services

Employer Services Liaison Officers (ESLOs)

SSA's Employer Services Liaison Officers provide direct assistance to employers and third-party payroll providers on wage reporting matters. ESLOs can help with:

  • Questions about payroll reporting processes and applications
  • Electronic and paper filing of W-2 and W-2c wage reports
  • Business Services Online (BSO) registration and access questions
  • Missing or incorrect wage report issues
  • Social Security Number verification process
  • Notices from IRS and SSA on reporting discrepancies

To find the ESLO serving your area, visit Ask a Wage Reporting Expert at www.ssa.gov/employer/wage_reporting_specialists.htm.

Business Services Online (BSO)

BSO allows submitters to upload their formatted W-2 files, create their W-2s by using W-2 Online, view submission information status, test wage files for common format errors, and obtain technical help. You must sign in with your Login.gov or ID.me account to gain access to employer services. To register for BSO services or to obtain more information about BSO, please go to the following link: BSO.

Electronic Filing

All employers who are filing their annual wage reports by uploading through our internet site must have their reports formatted in accordance with Electronic Filing specifications.

SOCIAL SECURITY NUMBER VERIFICATION SERVICE (SSNVS)

By registering to use the Social Security Number Verification Service (SSNVS) through Business Services Online, there are two Internet verification options you can use to verify that your employee names and Social Security numbers match Social Security’s records. You can:

  • Verify up to 10 names and SSNs (per screen) online and receive immediate results. This option is ideal to verify new hires.

OR

  • Upload batch files of up to 250,000 names and SSNs and usually receive results the next government business day. This option is ideal if you want to verify an entire payroll data base or if you hire a large number of workers at a time.

While the service is available to all employers and third-party submitters, it can only be used to verify current or former employees and only for wage reporting (Form W-2) purposes.
 

Seminars

Using E-Verify

E-Verify (formerly known as the Basic Pilot/Employment Eligibility Verification Program) is a free Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees. Visit the U.S. Citizenship and Immigration Services site to find out more about E-verify or to enroll in the program.