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Effective March 30, 2024, individual representative payees will no longer have the ability to complete annual accountings through Business Services Online. Individual representative payees can create or sign into their my Social Security account at to complete annual accountings.

Business Services Online (BSO)

The Suite of Services allows organizations, businesses, people, employers, attorneys, non-attorneys representing Social Security claimants, and third-parties to exchange information with Social Security securely via the Internet. You must register and create your own password to access BSO.

Información para el Empleador en Español

Attention all Employers, to access BSO:

Your BSO User ID and password is no longer used to access BSO employer services. You must have a Social Security Online account,, or credential to gain access to the BSO application.

Please note that you do NOT need to create a new or credential specifically for SSA purposes. You can use your existing or credentials to log into SSA services too.

If you do not have a Social Security online account, a, or credential, you will need to create one. Select "Create account" in the "Employers" box.

Note: Soon you will no longer be able to sign in with your Social Security username. You will need to create either a or account. Now, when you sign in with your Social Security username, you will be asked to create an account with

We encourage you to sign in to transition your account now - it only takes a few minutes. If you already have, or account, you do not have to create another one.


For employers and businesses to:

  • Report wages
  • View submission and report status
  • Act on resubmission notices
  • Verify Social Security numbers
Log in
Create account
Employer information
Customer support for wage reporting
For questions:

Representative Payees

For organizational representative payees to file their Representative Payee Report electronically.

Log in
Complete phone registration
Information about being a payee

Appointed Representatives

For appointed representatives of people with cases pending at the hearings or appeals levels.

Log in
Appointed Representative Services (ARS)
Representing Social Security claimants
Electronics Records Express

Consent Based Verification (CBSV)

For companies that provide banking and mortgage services, process credit checks, provide background checks, satisfy licensing requirements, etc.

Log in
How to enroll
Complete phone registration
Learn more about CBSV
For questions:

Learn more about Social Security's NEW access and registration process for Business Services Online (BSO). You can access the pre-recorded webinar video, presentation, and frequently asked questions on our Wage Reporting Community Meetings and Webinars ( webpage.

BSO hours

Monday-Friday: 4:15 a.m. - 1:00 a.m. ET

Saturday: 5:00 a.m. - 11:00 p.m. ET

Sunday: 8:00 a.m. - 11:30 p.m. ET

Our Business Services Online customer support hours have changed. New operational hours are - Monday-Friday, 7:00am - 5:30pm Eastern Standard Time.

Questions or comments?

Phone: 1-800-772-6270 (TTY 1-800-325-0778)

Monday-Friday: 7:00 a.m. - 5:30 p.m. ET