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Effective March 30, 2024, individual representative payees will no longer have the ability to complete annual accountings through Business Services Online. Individual representative payees can create or sign into their my Social Security account at https://www.ssa.gov/myaccount/ to complete annual accountings.

Business Services Online (BSO)

The Suite of Services allows organizations, businesses, people, employers, attorneys, non-attorneys representing Social Security claimants, and third-parties to exchange information with Social Security securely via the Internet. You must register and create your own password to access BSO.


Información para el Empleador en Español


Attention all Employers, to access BSO:

Your BSO User ID and password is no longer used to access BSO employer services. You must have a Social Security Online account, Login.gov, or ID.me credential to gain access to the BSO application.

Please note that you do NOT need to create a new Login.gov or ID.me credential specifically for SSA purposes. You can use your existing Login.gov or ID.me credentials to log into SSA services too.

If you do not have a Social Security online account, a Login.gov, or ID.me credential, you will need to create one. Select "Create account" in the "Employers" box.


Employers

For employers and businesses to:

  • Report wages
  • View submission and report status
  • Act on resubmission notices
  • Verify Social Security numbers
Log in
Create account
Employer information
Customer support for wage reporting
For questions: employerinfo@ssa.gov

Representative Payees

For organizational representative payees to file their Representative Payee Report electronically.


Log in
Register
Complete phone registration
Information about being a payee

Appointed Representatives

For appointed representatives of people with cases pending at the hearings or appeals levels.


Log in
Appointed Representative Services (ARS)
Representing Social Security claimants
Electronics Records Express

Consent Based Verification (CBSV)

For companies that provide banking and mortgage services, process credit checks, provide background checks, satisfy licensing requirements, etc.


Log in
How to enroll
Complete phone registration
Learn more about CBSV
For questions: ssa.cbsv@ssa.gov


If you were unable to file Forms W-2 electronically or by paper with the SSA by January 31st, you may request only one 30-day extension with the IRS by completing Form 8809. For more information, refer to: About Form 8809 - Application for Extension of Time to File Information Returns || Internal Revenue Service (irs.gov).

If you are required to e-file, you can request a waiver from this requirement by filing Form 8508. To request the waiver, submit: Form 8508 - Request for Waiver from Filing Information Returns Electronically.


Learn more about Social Security's NEW access and registration process for Business Services Online (BSO). You can access the pre-recorded webinar video, presentation, and frequently asked questions on our Wage Reporting Community Meetings and Webinars (ssa.gov) webpage.


BSO hours

Monday-Friday: 4:15 a.m. - 1:00 a.m. ET

Saturday: 5:00 a.m. - 11:00 p.m. ET

Sunday: 8:00 a.m. - 11:30 p.m. ET


Questions or comments?

Phone: 1-800-772-6270 (TTY 1-800-325-0778)

Monday-Friday: 7:00 a.m. - 5:30 p.m. ET