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SSA is looking for participants to pilot the new authorization process for BSO

The new process makes it easier to manage and improve user access.

The pilot runs until February 2. Access to Employer Wage Reporting will remain during the pilot.

Learn more about how to participate here.

Business Services Online (BSO)

Our suite of services allows organizations, businesses, individuals, employers, attorneys, non-attorney representatives, and third parties to securely exchange information with us online. 

You must register and create your own password to access BSO.

New users can visit the BSO tutorial for more information.

Employers

For employers and businesses to:

  • Report wages.
  • View submission and report status.
  • Act on resubmission notices.
  • Verify Social Security numbers.

Sign in
Create account
Employer information
Customer support for wage reporting
For questions: employerinfo@ssa.gov

New Authorization Process for BSO Pilot Program Participation

Participation in this pilot is voluntary, without compensation, or expectation of payment. By participating in this pilot, you expressly agree that you will not be compensated, and you waive any future pay claims against the Federal government and Social Security Administration.

Use of any of the submitted feedback in later-published training material gives Social Security a no-cost, perpetual, worldwide, non-exclusive license to use such feedback in any form the Social Security Administration wishes in later-published training materials.

Please confirm your eligibility to participate by reviewing the Pilot Opportunity information.

Representative payees

For organizational representative payees to file their Representative Payee Report electronically.

Sign in
Create account
Information about being a payee

Appointed representatives

For appointed representatives of people with cases pending at the hearings or appeals levels.

Sign in
Appointed Representative Services (ARS)
Representing Social Security claimants
Electronics Records Express

Consent Based SSN Verification (CBSV)

For companies that provide banking and mortgage services, process credit checks, provide background checks, satisfy licensing requirements, and provide similar services.

Sign in
How to enroll
Complete phone registration
Learn more about CBSV
For questions: ssa.cbsv@ssa.gov

Online service hours

Monday through Friday: 4:15 a.m. to 1:00 a.m. ET
Saturday: 5:00 a.m. to 11:00 p.m. ET
Sunday: 8:00 a.m. to 11:30 p.m. ET

Customer support

Monday through Friday: 7:00 a.m. to 5:30 p.m. ET
Call: 1-800-772-6270 (TTY 1-800-325-0778)