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Dear Colleague,

We are committed to help you and your clients get the services they need as quickly and safely as possible. A personal my Social Security account is the gateway to doing business with us online. Your client can use their account to request a replacement Social Security card (in most states), check the status of an application or appeal, verify earnings, estimate future benefits, or manage their benefits. Watch our brief video about the advantages of having an account to learn more.

To protect your client's private information, while making our online services easy to use, we work with two external partners (Login.gov and ID.me) to securely verify your client's identity in order to create a personal my Social Security account. Login.gov is the public's one account for simple, secure, and private access to participating U.S. government agencies. ID.me is a single sign-on provider that meets the U.S. government's online identity proofing and authentication requirements. Your client can pick Login.gov or ID.me to access my Social Security. Your client:

• must be 18 years of age or older and have a Social Security number.
• will be redirected to the partner's website after selecting "Sign in with Login.gov" or "Sign in with ID.me."
• must provide a valid email address and some additional information.
• will return to the my Social Security webpage for next steps after creating the new credential.

Please encourage your friends, family, and clients to visit our my Social Security webpage and securely create their account today!

Sincerely,

Jeffrey Buckner
Associate Commissioner
Office of Strategic and Digital Communications
@SSAOutreach