Advocates (Subscribe)

Reminder: Supplemental Security Income Reporting Responsibilities

Date:

Dear Colleague,

Keeping track of the various changes that affect your clients' Supplemental Security Income (SSI) can be challenging. We need your assistance reminding your clients of their reporting responsibilities. Informing us of any change in circumstance that may affect their benefits is critical to ensure they receive the right amount each month.

Common changes that need to be reported include changes in:

  • Income;
  • Resources (e.g., bank accounts, vehicles, property);
  • Employment (e.g., starting/stopping a job or change in earnings);
  • Housing (e.g., address or persons moving in or out);
  • Care (e.g., entering or exiting a nursing home);
  • Incarceration status (e.g., entering or exiting a correctional facility);
  • Citizenship (e.g., U.S. citizenship or lawful non-citizen status);
  • Marital status.

How to Report Changes:

  • Call toll free at 1-800-772-1213, weekdays from 8:00 a.m. to 7:00 p.m. Deaf or hard of hearing clients may call TTY 1-800-325-0778.
  • Contact their local Social Security office.

How to Report Wages:

  • Call our Toll -Free Telephone Wage Reporting System at 866-772-0953.
  • Use the SSA Mobile Wage Reporting app, available as a free download from either the Apple or Google Play stores.
  • Use their personal my Social Security account.
  • Mail or fax to their local Social Security Office.

Before using any of our automated wage reporting applications, or, if they already use one and they change employers, your client or their representative payee must contact us. Please contact their local Social Security office or call us Monday through Friday, 8:00 a.m. - 7:00 p.m. at 1-800-772-1213 (TTY 1-800-325-0778) to provide the employer's information and employer identification number (EIN).

They can also sign up for monthly SSI wage reporting email or text reminders.

You can get additional information about wage reporting at SSI Wage Reporting | SSA.

For a complete list of SSI reporting responsibilities, please read our publication, What You Need to Know When You Get Supplemental Security Income.

Thank you for all you do for the people you serve.

Sincerely,

Dawn Bystry
Deputy Associate Commissioner
Office of Strategic and Digital Communications
oea.net.post@ssa.gov
@SSAOutreach