Social Security Expands Video Services to Tribal and Community Service Locations
Date:
Dear Colleague,
For more than ten years, we have offered video services to the public in our local offices and in third-party partner locations nationwide. Using Polycom Video Service Delivery (VSD) units in partner locations, we can remotely serve people who may not have access to our local offices, telephone, or the internet.
In addition to VSD units, people at Tribal and community service locations can now use Microsoft Teams to meet with our staff via video. This option allows the site to use their own equipment to securely connect customers with Social Security.
For more information on video service options or establishing video partner agreements for VSD, contact your local Social Security office.
Please share this information with your members, colleagues, affiliates, and other interested parties.
Sincerely,
Dawn Bystry
Deputy Associate Commissioner
Office of Strategic and Digital Communications
oea.net.post@ssa.gov
@SSAOutreach