The Social Security Ticket to Work Beneficiary Satisfaction Survey
Date:
Dear Colleague,
We are conducting a survey about the Ticket to Work (Ticket) Program with only randomly selected Social Security Disability Insurance (SSDI) beneficiaries and Supplemental Security Income (SSI) recipients. People who receive invitation letters to participate in the survey will be asked to give feedback about their familiarity with, and participation in, the program.
The Ticket to Work Beneficiary Satisfaction survey asks about their awareness of the Ticket Program, experience receiving services from an Employment Network, and their work experience. Information from the survey will help to improve the Ticket Program. It also ensures that we are aware of services that SSDI beneficiaries and SSI recipients indicate they need.
If your clients choose to participate, they have the option to complete the survey online with the personal identification number or QR code in the letter. It can also be completed by telephone interview.
Participation in the survey is voluntary and will not affect their eligibility for benefits now or in the future. We safeguard the information provided and use it for limited purposes, consistent with applicable federal law, regulations, and directives. Also, we do not include their name or other identifying information in published reports or presentations about the survey.
We would appreciate your help with advising beneficiaries and recipients that it is legitimate. You can find more information at Beneficiary Satisfaction Survey Promotional Toolkit - yourtickettowork.ssa.gov.
Sincerely,
Dawn Bystry
Deputy Associate Commissioner
Office of Strategic and Digital Communications
oea.net.post@ssa.gov
@SSAOutreach