Check Out our New LEP Toolkit!
Date:
Dear Colleague,
We are happy to announce a new online toolkit to help you better serve your limited English proficiency (LEP) clients! The LEP Toolkit includes infographics, articles, blog posts, social media posts, and YouTube videos in our five most requested languages:
- Arabic
- Chinese (Simplified)
- Russian
- Spanish
- Vietnamese
The toolkit also provides instructions on how to request services and information in other languages. In addition, the toolkit includes a link to our Multi-Language Gateway webpage. From there you can access Social Security's
Language Access Plan and other beneficial resources.
Please share these resources with your members, colleagues, and affiliates. Together, we can increase access to benefits and services for our LEP customers!
Sincerely,
Susan Camarena
LEP Steering Committee Chair and Associate Commissioner
Office of Public Inquiries and Communications Support
OEA.Net.Post@ssa.gov