Social Security Video Connect
Date:
Dear Colleague,
In our ongoing commitment to provide efficient and equitable service, your clients may be able to use their personal device to conduct their business with Social Security via video.
With Social Security Video Connect, your clients may be able to meet with a Social Security representative for Medicare, benefit applications, overpayments, redeterminations, U.S. citizen no-change replacement Social Security cards, and U.S. citizen date of birth changes. To use this service, your clients need access to a Microsoft Teams compatible device (desktop, laptop, tablet, or smart phone with web camera).
Your clients can request a video appointment by contacting their local Social Security office or calling
Please share this information with your members, colleagues, affiliates, and other interested parties.
Sincerely,
Dawn Bystry
Associate Commissioner
Office of Strategic and Digital Communications
OEA.Net.Post@ssa.gov