Changes to Accessing Social Security's Online Services
Date:
Dear Colleague,
We are making changes to how you and your clients access our online services, including my Social Security. The changes will simplify signing in, adhere to federal authentication standards, and ensure safer and more secure access.
Soon you will no longer be able to sign in to your online Social Security account using your Social Security username and password. To access Social Security online services, including my Social Security, users will need to have an account with one of our Credential Service Providers, either Login.gov or ID.me. For people with an existing Login.gov or ID.me account, a new account is not needed to access our online services.
If you or your clients currently use only a username to sign in and do not have an existing Login.gov or ID.me account, please:
- Go to www.ssa.gov and, at the top right, select "Sign in".
- Select "Sign in with Social Security Username".
- After signing in, you will be asked to create an account with Login.gov.
Please Note: This change applies to accessing all our online services, not just my Social Security.
For technical assistance with Login.gov, please contact their customer service at
Please visit our blog to learn more. We appreciate your understanding during this transition.
Sincerely,
Dawn Bystry
Associate Commissioner
Office of Strategic and Digital Communications
OEA.Net.Post@ssa.gov