We are Improving the SSI Application Process
Date:
Dear Colleague,
We are making improvements to the Supplemental Security Income (SSI) application process. To reduce the challenges potential SSI recipients face when applying for SSI payments, we developed a multi-year approach to streamline the application process and its overall service options - online, in person, by paper, or by phone.
The initial phase - targeted for December 2024 - aims to establish a fully online, simplified iClaim application that uses plain-language questions, prepopulated answers (when possible), seamless step-by-step transitions, and more. We believe these changes will decrease application and processing times. The rollout of the iClaim expansion will generally be available to U.S. and non-U.S. citizens, never-married adults aged 18 to 64 and 10 months.
Please read our blog to learn more.
I encourage you to share this information with your members, colleagues, affiliates, and other interested parties.
Sincerely,
Dawn Bystry
Associate Commissioner
Office of Strategic and Digital Communications
OEA.Net.Post@ssa.gov