Social Security Gains Momentum: Meeting Customer Needs Online, on the Phone, and In-Person
Date:
Dear Colleague,
Today we announced substantial progress in service delivery outcomes resulting from focused technology enhancements and process engineering. These improvements reflect Commissioner Frank J. Bisignano’s strategic vision to modernize SSA’s customer service—meeting people where they are, addressing customer needs at the first point of contact, and improving outcomes across all channels.
Visit our press release to learn more.
Please share this important information with your members, colleagues, affiliates, and other interested parties.
Sincerely,
SSA Communications
OEA.Net.Post@ssa.gov