Location of PASS Cadres


This page provides specific contact information about Plan to Achieve Self-Support (PASS) "cadres" of SSA employees who are experts in handling PASS applications.

Please do not use this contact information for obtaining general information about Social Security or for claims-related inquiries. Instead, please call 1-800-772-1213 (TTY 1-800-325-0778). If you are looking for your nearest Social Security office, please use our Local Office Search.

For specific information about PASS, call your area's PASS cadre.
Click on the map below or use the regional list to determine the PASS Cadre for your area.

Regions:
Atlanta - Boston - Chicago - Dallas - Denver
Kansas City - New York - Philadelphia - San Francisco - Seattle

Map of United States Seattle Region, includes Alaska, Washington, Oregon, Idaho Denver Region, includes Montana, North Dakota, South Dakota, Wyoming, Utah, Colorado San Francisco Region, includes California, Nevada, Arizona, Hawaii Kansas Region, includes Kansas, Missouri, Nebraska, Iowa Dallas Region, includes New Mexico, Texas, Oklahoma, Arkansas, Louisiana Chicago Region,includes Minnesota, Wisconsin, Michigan, Illinois, Indiana, Ohio New York Region, includes New York, New Jersey Boston Region, includes Connecticut, Rhode Island, Massachusetts, Vermont, Maine, New Hampshire Philadelphia Region, inlcudes Pennsylvania, West Virginia, Virginia, Maryland, Delaware, District of Columbia Atlanta Region, includes North Carolina, Kentucky, Tennessee, South Carolina, Mississippi, Alabama, Georgia, Florida

Atlanta Region

 
PASS Cadre
Location 		Jurisdiction Toll-free Number Local Number
Birmingham, AL
Alabama,
Florida,
Georgia,
Kentucky,
Mississippi,
North Carolina,
South Carolina,
Tennessee
 800-254-9489
 205-801-4444
205-801-3483

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Boston Region

PASS Cadre
Location 		Jurisdiction Toll-free Number Local Number
Lynn, MA Connecticut,
Maine,
Massachusetts,
New Hampshire,
Rhode Island,
Vermont
 866-467-9731,
ext. 11318		 866-467-9731,
ext. 11318

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Chicago Region

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number

Chicago, IL

Chicago Metro,
Northern Indiana

877-479-9633
ext. 16834

877-479-9633
ext. 16834

Akron, OH

Northern Ohio
except Toledo

877-696-9399 ext 14303

877-696-9399 ext 14303

Grand Rapids, MI

Upper Peninsula, Michigan and Lower Peninsula, except Southeast Michigan

877-322-5883,
ext. 18873

877-322-5883,
ext. 18873

Columbus, IN

Central & Southern Ohio, Southeastern Indiana

866-755-0990,
ext. 24909

866-755-0990,
ext. 24909

Indianapolis, IN

Southern Illinois,
Central/Southern IN

866-931-7057,
ext. 32554

866-931-7057,
ext. 32554
Madison, WI Southern Wisconsin,
Central/Northern IL		 866-807-5995,
ext. 26030		 866-807-5995,
ext. 26030

Pontiac, MI

Southeast Michigan,
Toledo, Ohio

866-318-1858,
ext. 28449

866-318-1858,
ext. 28449
St. Paul, MN Minnesota and
Northern Wisconsin		 866-667-6032,
ext. 34021		 866-667-6032,
ext. 34021

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Dallas Region

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number
Albuquerque, NM Abilene, Brownwood, Albuquerque, El Paso, Farmington, Tuba City, Gallup, Chinle, Lubbock, Plainview, Odessa, Midland, Roswell, Carlsbad, Clovis, Hobbs, San Angelo, Big Spring, Santa Fe, Las Cruces, Las Vegas, Amarillo, Pampa, Laredo, Del Rio, Eagle Pass, 866-931-2876,
ext. 14671		 866-931-2876,
ext. 14671

Dallas, TX

Dallas, Fort Worth, Sherman, Paris, Mt. Pleasant, Waxahachie, Greenville, Cleburne, McKinney, Denton, Wichita Falls, Durant, Lawton, McAlester, Poteau, Ada, Ardmore, Chickasha, Clinton, Texarkana

866-592-3688,
ext. 20626

866-592-3688,
ext. 20626

Lafayette, LA

Alexandria, Natchitoches, Baton Rouge, New Orleans, Hammond, Bogalusa, Houma, Morgan City, Lafayette, New Iberia, Opelousas, Lake Charles, DeRidder, Leesville, Monroe, Ruston, Shreveport, Minden, Kenner, Covington

888-619-4771,
ext. 15868

888-619-4771,
ext. 15868
Little Rock, AR Fayetteville, Harrison, Mt. Home, Fort Smith, Russellville, Hot Springs, El Dorado, Camden, Jonesboro, Batesville, Blytheville, Little Rock, Pine Bluff, Forrest City, West Memphis, Sherwood, Searcy, Conway 866-758-1319,
ext. 11564 		866-758-1319,
ext. 11564
Pasadena, TX Beaumont, Port Arthur, Galveston, Houston, Lufkin, Pasadena, Conroe, Angleton, Victoria, Longview, Marshall, Palestine, Tyler 866-563-4603,
ext. 30902		 866-563-4603,
ext. 30902

Pine Bluff, AR

Enid, Stillwater, Oklahoma City, Shawnee, Tulsa, Bartlesville, Miami, Moore, Muskogee, Okmulgee

866-563-9693,
ext. 30716

833-950-2704

San Marcos, TX

Austin, Georgetown, San Antonio, Corpus Christi, Alice, McAllen, Mission, Brownsville, Harlingen, Temple, Bryan, Brenham, Kerrville, Seguin, San Marcos, Waco, Corsicana

866-388-9134,
ext. 22208

833-950-2385

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Denver Region

PASS Cadre
Location		 Jurisdiction Toll-free Number Local Number

Littleton, CO

Colorado, Wyoming

888-824-4384,
ext. 29911

888-824-4384,
ext. 29911

Salt Lake City, UT

Montana, Utah, North Dakota, South Dakota

866-851-5275,
ext. 16310

866-851-5275,
ext. 16310

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Kansas City Region

PASS Cadre
Location		 Jurisdiction Toll-free Number Local Number
Lincoln, NE Kansas,
Missouri,
Iowa,
Nebraska

866-592-1755,
ext. 23014

866-592-1755,
ext. 23014

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New York Region

PASS Cadre
Location		 Jurisdiction Toll-free Number Local Number
Rochester Upstate NY (WNY, Central New York, Finger Lakes, Northern Counties, Mohawk Valley, Capital District and Southern Tier) 855-248-0232 866-331-6759
ext. 25811
New York, NY New Jersey,
Downstate New York

PASS A-M
866-348-5403,
ext. 23648

PASS N-Z
866-348-5403,
ext. 23645

 866-335-1089

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Philadelphia Region

PASS Cadre
Location 		Jurisdiction Toll-free Number Local Number

Towson, MD

Delaware,
District of Columbia,
Maryland,
Pennsylvania,
Virginia,
West Virginia

866-667-7698,
ext. 12639 or
ext. 12640

866-667-7698,
ext. 12639 or
ext. 12640

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San Francisco Region

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number

Anaheim, CA

Los Angeles,
Orange County,
Kern County,
Ventura County

866-657-3133,
ext. 22632

866-657-3133,
ext. 22632
Torrance, CA Central California, Fresno, Hanford, Madera, Porterville, and Visalia

877-319-6862,
ext. 18616

877-319-6862,
ext. 18616

Redding, CA Sacramento, Auburn, Lodi, Merced, Modesto, Placerville, Northern California, Stockton, Napa, Santa Rosa, Manteca, Roseville, Sonora

866-964-9983,
ext. 28607

866-964-9983,
ext. 28607

San Bernardino, CA

Nevada

866-964-0991,
ext. 12407

866-964-0991,
ext. 12407
San Diego, CA San Diego,
Riverside,
Imperial and San Bernardino Counties,
Hawaii,
Arizona,
Pacific Islands

855-820-0097
PASS A-M
ext. 24059
PASS N-Z
ext. 24060

855-820-0097
PASS A-M
ext. 24059
PASS N-Z
ext. 24060

San Francisco, CA

San Francisco, South and East Bay Counties, Marin and Monterey Counties

866-964-5051,
ext. 19742

866-964-1726,
ext. 19742

Santa Maria, CA San Luis Obispo, Santa Maria, and Santa Barbara 866-331-2316,
ext. 25528

866-362-9019,
ext. 25528

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Seattle Region

PASS Cadre
Location		 Jurisdiction Toll-free Number Local Number
Tri-Cities, WA  Washington, Alaska   (206) 615-3624
Albany, OR Idaho, Oregon   (206) 615-3629

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