Location of PASS Cadres


This page provides specific contact information about Plan to Achieve Self-Support (PASS) "cadres" of SSA employees who are experts in handling PASS applications.

Please do not use this contact information for obtaining general information about Social Security or for claims-related inquiries. Instead, please call 1-800-772-1213 (TTY 1-800-325-0778). If you are looking for your nearest Social Security office, please use our Local Office Search.

For specific information about PASS, call your area's PASS cadre.

Click on the map below or use the regional list to determine the PASS Cadre for your area.

Northeast Region

(Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia)
PASS Cadre
Location 		Jurisdiction Toll-free Number Local Number
DC Downtown District of Columbia, Pennsylvania 866-708-3255,
ext. 24296
Malden, MA Connecticut,
Maine,
Massachusetts,
New Hampshire,
Rhode Island,
Vermont
 866-596-8598, ext. 20866 866-467-9731

Toll Free eFAX: 833-614-1950
Cherry Hill, NJ New Jersey 866-931-2879,
ext. 23010
Rochester, NY Upstate NY (WNY, Central New York, Finger Lakes, Northern Counties, Mohawk Valley, Capital District and Southern Tier) 866-331-2204,
ext. 22661 		855-248-0232
New York, NY Downstate NY, Manhattan, Bronx, Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster and Westchester Counties 844-687-4809,
ext. 26085
Bristol, VA Virginia,
West Virginia 		866-504-5013,
ext. 25404
Petersburg, WV Maryland,
Delaware 		877-405-2885,
ext. 24161

Back to Map

 

Southeast Region

(Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee)
PASS Cadre
Location 		Jurisdiction Toll-free Number Local Number
Birmingham, AL
Alabama,
Florida,
Georgia,
Kentucky,
Mississippi,
North Carolina,
South Carolina,
Tennessee
 800-254-9489
ext. 30104, ext. 30107, or ext. 30247 		833-505-0735

Back to Map

 

Midwest/West Region

(Alaska, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Montana, Nebraska, North Dakota, Ohio, Oregon, South Dakota, Utah, Washington, Wisconsin, Wyoming)

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number

Lakewood, CO

Colorado, Wyoming

866-563-9469,
ext. 54603

Chicago, IL

Chicago Metro,
Northern Indiana

877-692-3142,
ext. 53330

Bloomington, IN

Southern Illinois,
Central/Southern IN

866-656-5836

Bay City, MI

Upper Peninsula, Michigan and Lower Peninsula, except Southeast Michigan

 866-366-4924,
ext. 51753

Clawson, MI

Southeast Michigan,
Toledo, Ohio

888-456-9559,
ext. 51191

St Paul, MN

Minnesota/Northern Wisconsin

 866-667-7481,
ext. 50222
Lincoln, NE Kansas,
Missouri,
Iowa,
Nebraska

866-593-2880,
ext. 54893

Akron, OH

Northern Ohio
except Toledo

877-600-2858,
ext. 52323

West Dayton, OH

Central & Southern Ohio, Southeastern Indiana

 877-895-0038,
ext. 52617
Albany, OR Oregon, Southern Idaho, SW Washington (Vancouver/Longview) 877-405-9196,
ext. 56285

Salt Lake City, UT

Montana, Utah, North Dakota, South Dakota

 866-851-5275,
ext. 56280
Lacey, WA Alaska, Washington (other than Vancouver/Longview), Northern Idaho (Coeur d’Alene area) 866-755-6199, ext. 55737

Sheboygan, WI

Southern Wisconsin,
Northern/North Central IL
(excluding Chicago)

877-635-3549,
ext. 50973

Back to Map

 

Southwest Region

(American Samoa, Arizona, Arkansas, California, Guam, Hawaii, Louisiana, Neveda, New Mexico, Northern Mariana Islands, Oklahoma, Texas)

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number
Little Rock, AR Fayetteville, Harrison, Mt. Home, Fort Smith, Russellville, Hot Springs, El Dorado, Camden, Jonesboro, Batesville, Blytheville, Little Rock, Pine Bluff, Forrest City, West Memphis, Sherwood, Searcy, Conway 866-593-0933,
ext. 69954

Pine Bluff, AR

Enid, Stillwater, Oklahoma City, Shawnee, Tulsa, Bartlesville, Miami, Moore, Muskogee, Okmulgee

866-563-9693,
ext. 69728

Phoenix, AZ Arizona Southwest CA: Colorado River Basin/Needles, El Centro, Indio, Morongo Basin, Palm Spring 866-331-4359,
ext. 12878
El Monte, CA Alhambra, Boyle Heights, Burbank, Chatsworth, Compton, El Monte, Glendale, Hollywood, Huntington Park, Montebello 866-931-0340,
ext. 66008

Long Beach, CA

Central California: Bakersfield, Crenshaw, Delano, Fresno, Hanford, Hawthorne, Lakewood, Long Beach, Madera, Oxnard, Porterville, Santa Barbara, San Luis Obispo, Santa Maria, Ventura, Visalia, Thousand Oaks, Torrance, and Westwood

 877-405-1453,
ext. 66433

Oakland, CA

 San Francisco, South and East Bay Counties, Marin, and Monterey Counties 888-527-9329,
ext. 65101
or
877-319-6042,
ext. 63593
Pasadena, CA Lancaster, Los Angeles, Norwalk, Panorama City, Pasadena, San Fernando, Santa Clarita, University Village, Watts, Whittier, Wilshire Center 877-255-1508,
ext. 66262
Sacramento, CA Northern CA: Auburn, Crescent City, Eureka, Lakeport, Modesto, Napa, Placerville, Redding, Roseville, East Sacramento, Santa Rosa, Ukiah, Yreka 877-274-5419,
ext. 64000

San Bernardino, CA

Nevada, Inland CA: Fontana, Glendora, Hemet, Moreno Valley, Ontario, Pomona Valley, Riverside, San Bernardino, Victorville, West Covina

 866-331-7132,
ext. 64372
San Diego, CA Guam, Hawaii, American Samoa, Northern Mariana Islands, Southern CA: Anaheim, Brea, Chula Vista, El Cajon, Fountain Valley, Garden Grove, Kearny Mesa, La Mesa, Mission Viejo, National City, Oceanside, San Diego, San Marcos, Santa Ana 855-820-0097,
ext. 63015
South Sacramento, CA Northern CA: Chico, Lodi, Manteca, Merced, North Sacramento, Oroville, Sonora, South Sacramento, Stockton, Susanville, West Sacramento, Yuba City 866-708-3208,
ext. 64072

Lafayette, LA

Louisiana: Alexandria, Natchitoches, Baton Rouge, New Orleans, Hammond, Bogalusa, Houma, Morgan City, Lafayette, New Iberia, Opelousas, Lake Charles, DeRidder, Leesville, Monroe, Ruston, Shreveport, Minden, Kenner, Covington

Northeast Texas: Longview, Marshall, Palestine, Tyler

888-619-4771,
ext. 60592

Albuquerque, NM Abilene, Brownwood, Albuquerque, El Paso, Farmington, Tuba City, Gallup, Chinle, Lubbock, Plainview, Odessa, Midland, Roswell, Carlsbad, Clovis, Hobbs, San Angelo, Big Spring, Santa Fe, Las Cruces, Las Vegas, Amarillo, Pampa, Laredo, Del Rio, Eagle Pass 877-607-9525,
ext. 62334
Conroe, TX Beaumont, Port Arthur, Galveston, Houston, Lufkin, Pasadena, Conroe, Angleton, Victoria 866-614-0032,
ext. 60482

Dallas, TX

Texas: Dallas, Fort Worth, Sherman, Paris, Mt. Pleasant, Waxahachie, Greenville, Cleburne, McKinney, Denton, Wichita Falls, Texarkana

Oklahoma: Durant, Lawton, McAlester, Poteau, Ada, Ardmore, Chickasha, Clinton

866-572-2492,
ext. 61412

San Marcos, TX

Austin, Georgetown, San Antonio, Corpus Christi, Alice, McAllen, Mission, Brownsville, Harlingen, Temple, Bryan, Brenham, Kerrville, Seguin, San Marcos, Waco, Corsicana

866-388-8515,
ext. 61573

Back to Map