Location of PASS Cadres
This page provides specific contact information about Plan to Achieve Self-Support (PASS) "cadres" of SSA employees who are experts in handling PASS applications.
Please do not use this contact information for obtaining general information about Social Security or for claims-related inquiries. Instead, please call 1-800-772-1213 (TTY 1-800-325-0778). If you are looking for your nearest Social Security office, please use our Local Office Search.
For specific information about PASS, call your area's PASS cadre.
Click on the map below or use the regional list to determine the PASS Cadre for your area.
Regions:
Atlanta - Boston - Chicago - Dallas - Denver
Kansas City - New York - Philadelphia - San Francisco - Seattle
| PASS Cadre Location |
Jurisdiction | Toll-free Number | Local Number |
|---|---|---|---|
| Birmingham, AL |
Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee |
800-254-9489 |
205-801-4444 205-801-3483 |
| PASS Cadre Location |
Jurisdiction | Toll-free Number | Local Number |
|---|---|---|---|
| Malden, MA | Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont |
866-467-9731, ext. 29712 Toll Free eFax: 833-614-1950 |
866-467-9731, ext. 29712 |
PASS Cadre |
Jurisdiction |
Toll-free Number |
Local Number |
|---|---|---|---|
Chicago, IL |
Chicago Metro, |
877-479-9633, |
877-479-9633, |
Akron, OH |
Northern Ohio |
877-696-9399, |
877-696-9399 , |
Bloomington, IN |
Southern Illinois, |
866-819-2594, |
877-819-2594, |
Sheboygan, WI |
Southern Wisconsin, |
866-807-5995, |
866-807-5995, |
Pontiac, MI |
Southeast Michigan, |
866-318-1858, |
866-318-1858, |
| St Paul, MN | Minnesota/Northern Wisconsin |
1-866-667-6032, ext. 34021 |
1-866-667-6032, ext. 34021 |
| Fort Gratiot, MI | Upper Peninsula, Michigan and Lower Peninsula, except Southeast Michigan |
877-895-0045, ext. 13707 |
877-895-0045, ext. 13707 |
| West Dayton, OH | Central & Southern Ohio, Southeastern Indiana |
877-895-0038, ext. 13304 |
877-895-0038, ext. 13304 |
PASS Cadre |
Jurisdiction |
Toll-free Number |
Local Number |
|---|---|---|---|
| Albuquerque, NM | Abilene, Brownwood, Albuquerque, El Paso, Farmington, Tuba City, Gallup, Chinle, Lubbock, Plainview, Odessa, Midland, Roswell, Carlsbad, Clovis, Hobbs, San Angelo, Big Spring, Santa Fe, Las Cruces, Las Vegas, Amarillo, Pampa, Laredo, Del Rio, Eagle Pass, | 877-607-9525, ext. 14116 |
877-607-9525, ext. 14116 |
Dallas, TX |
Dallas, Fort Worth, Sherman, Paris, Mt. Pleasant, Waxahachie, Greenville, Cleburne, McKinney, Denton, Wichita Falls, Durant, Lawton, McAlester, Poteau, Ada, Ardmore, Chickasha, Clinton, Texarkana |
866-592-3688, |
866-592-3688, |
Lafayette, LA |
Alexandria, Natchitoches, Baton Rouge, New Orleans, Hammond, Bogalusa, Houma, Morgan City, Lafayette, New Iberia, Opelousas, Lake Charles, DeRidder, Leesville, Monroe, Ruston, Shreveport, Minden, Kenner, Covington |
888-619-4771, |
888-619-4771, |
| Little Rock, AR | Fayetteville, Harrison, Mt. Home, Fort Smith, Russellville, Hot Springs, El Dorado, Camden, Jonesboro, Batesville, Blytheville, Little Rock, Pine Bluff, Forrest City, West Memphis, Sherwood, Searcy, Conway | 866-758-1319, ext. 11564 |
866-758-1319, ext. 11564 |
| Pasadena, TX | Beaumont, Port Arthur, Galveston, Houston, Lufkin, Pasadena, Conroe, Angleton, Victoria, Longview, Marshall, Palestine, Tyler | 866-563-4603, ext. 30902 |
866-563-4603, ext. 30902 |
Pine Bluff, AR |
Enid, Stillwater, Oklahoma City, Shawnee, Tulsa, Bartlesville, Miami, Moore, Muskogee, Okmulgee |
866-563-9693, |
833-950-2704 |
San Marcos, TX |
Austin, Georgetown, San Antonio, Corpus Christi, Alice, McAllen, Mission, Brownsville, Harlingen, Temple, Bryan, Brenham, Kerrville, Seguin, San Marcos, Waco, Corsicana |
866-388-9134, |
833-950-2385 |
| PASS Cadre Location |
Jurisdiction | Toll-free Number | Local Number |
|---|---|---|---|
Lakewood, CO |
Colorado, Wyoming |
866-206-7656, |
866-206-7656, |
Salt Lake City, UT |
Montana, Utah, North Dakota, South Dakota |
303-844-7238 |
303-844-7238 |
| PASS Cadre Location |
Jurisdiction | Toll-free Number | Local Number |
|---|---|---|---|
| Lincoln, NE | Kansas, Missouri, Iowa, Nebraska |
866-592-1755, |
866-592-1755, |
| PASS Cadre Location |
Jurisdiction | Toll-free Number | Local Number |
|---|---|---|---|
| Rochester | Upstate NY (WNY, Central New York, Finger Lakes, Northern Counties, Mohawk Valley, Capital District and Southern Tier) | 855-248-0232 | 866-331-6759 ext. 25811 |
| New York, NY | New Jersey, Downstate New York |
PASS A-M PASS N-Z |
866-335-1089 |
Philadelphia Region
| PASS Cadre Location |
Jurisdiction | Toll-free Number | Local Number |
|---|---|---|---|
| Petersburg, WV | Maryland, Delaware |
1-877-405-288, ext. 21604 |
1-877-405-2885, ext. 21604 |
| DC Downtown | District of Columbia, Pennsylvania | 1-866-752-0634< ext. 17505 |
1-866-752-0634, ext. 17505 |
| Bristol, VA | Virginia, West Virginia |
1-866-687-8067, ext. 13601 |
1-866-687-8067, ext. 13601 |
PASS Cadre |
Jurisdiction |
Toll-free Number |
Local Number |
|---|---|---|---|
Long Beach, CA |
Central California, Fresno, Hanford, Madera, Porterville, and Visalia |
888-256-3374, |
888-256-3374, |
| Sacramento, CA | Northern CA: Auburn, Crescent City, Eureka, Lakeport, Modesto, Napa, Placerville, Redding, Roseville, Sacramento, Santa Rosa, Ukiah, Yreka | 916-229-9947 |
916-229-9947 |
| South Sacramento, CA | Northern CA: Chico, Lodi, Manteca, Merced, North Sacramento, Oroville, Sonora, South Sacramento, Stockton, Susanville, Sacramento, Yuba City | 866-708-3208, |
866-708-3208, |
San Bernardino, CA |
Nevada Inland CA: Fontana, Glendora, Hemet, Moreno Valley, Ontario, Pomona Valley, Riverside, San Bernardino, Victorville, West Covina) |
866-964-0991, |
866-964-0991, |
| San Diego, CA | Guam, Hawaii, American Samoa, Northern Mariana Islands, Southern CA: Anaheim, Brea, Chula Vista, El Cajon, Fountain Valley, Garden Grove, Kearny Mesa, La Mesa, Mission Viejo, National City, Oceanside, San Diego, San Marcos, Santa Ana) |
855-820-0100 |
855-820-0100 |
Oakland, CA |
San Francisco, South and East Bay Counties, Marin, and Monterey Counties |
888-527-9329, |
888-527-9329, |
| Pasadena, CA | Lancaster, Los Angeles, Norwalk, Panorama City, Pasadena, San Fernando, Santa Clarita, University Village, Watts, Whittier, Wilshire Center | 877-255-1508, |
877-255-1508, |
| El Monte, CA | Alhambra, Boyle Heights, Burbank, Chatsworth, Compton, El Monte, Glendale, Hollywood, Huntington Park, Montebello | 866-931-0341, ext. 11892 |
866-931-0341, ext. 11892 |
| Phoenix, AZ | Arizona Southwest CA: Colorado River Basin/Needles, El Centro, Indio, Morongo Basin, Palm Spring | 866-331-4359, ext. 12878 |
866-331-4359, ext. 12878 |
| PASS Cadre Location |
Jurisdiction | Toll-free Number | Local Number |
|---|---|---|---|
| Lacey, WA | Washington, Alaska | (206) 615-3697 | |
| Albany, OR | Idaho, Oregon | (206) 615-3629 |