Location of PASS Cadres


This page provides specific contact information about Plan to Achieve Self-Support (PASS) "cadres" of SSA employees who are experts in handling PASS applications.

Please do not use this contact information for obtaining general information about Social Security or for claims-related inquiries. Instead, please call 1-800-772-1213 (TTY 1-800-325-0778). If you are looking for your nearest Social Security office, please use our Local Office Search.

For specific information about PASS, call your area's PASS cadre.

Click on the map below or use the regional list to determine the PASS Cadre for your area.


Atlanta Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Birmingham, AL
Alabama,
Florida,
Georgia,
Kentucky,
Mississippi,
North Carolina,
South Carolina,
Tennessee
800-254-9489
205-801-4444
205-801-3483

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Boston Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Malden, MA Connecticut,
Maine,
Massachusetts,
New Hampshire,
Rhode Island,
Vermont
866-467-9731,
ext. 29712

Toll Free eFax:
833-614-1950
866-467-9731,
ext. 29712

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Chicago Region

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number

Chicago, IL

Chicago Metro,
Northern Indiana

877-479-9633,
ext. 16834

877-479-9633,
ext. 16834

Akron, OH

Northern Ohio
except Toledo

877-696-9399,
ext 14303

877-696-9399 ,
ext 14303

Saginaw, MI

Upper Peninsula, Michigan and Lower Peninsula, except Southeast Michigan

877-689-9230,
ext. 23134

877-689-9230,
ext. 23134

Columbus, IN

Central & Southern Ohio, Southeastern Indiana

866-755-0990,
ext. 24909

866-755-0990,
ext. 24909

Indianapolis, IN

Southern Illinois,
Central/Southern IN

866-931-7057,
ext. 32554

866-931-7057,
ext. 32554

Sheboygan, WI

Southern Wisconsin,
Central/Northern IL

866-807-5995,
ext. 26030

866-807-5995,
ext. 26030

Pontiac, MI

Southeast Michigan,
Toledo, Ohio

866-318-1858,
ext. 28449

866-318-1858,
ext. 28449

St Paul, MN

Minnesota/Northern Wisconsin

1-866-667-6032,
ext. 34021
1-866-667-6032,
ext. 34021

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Dallas Region

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number

Albuquerque, NM Abilene, Brownwood, Albuquerque, El Paso, Farmington, Tuba City, Gallup, Chinle, Lubbock, Plainview, Odessa, Midland, Roswell, Carlsbad, Clovis, Hobbs, San Angelo, Big Spring, Santa Fe, Las Cruces, Las Vegas, Amarillo, Pampa, Laredo, Del Rio, Eagle Pass, 866-931-2876,
ext. 14671
866-931-2876,
ext. 14671

Dallas, TX

Dallas, Fort Worth, Sherman, Paris, Mt. Pleasant, Waxahachie, Greenville, Cleburne, McKinney, Denton, Wichita Falls, Durant, Lawton, McAlester, Poteau, Ada, Ardmore, Chickasha, Clinton, Texarkana

866-592-3688,
ext. 20626

866-592-3688,
ext. 20626

Lafayette, LA

Alexandria, Natchitoches, Baton Rouge, New Orleans, Hammond, Bogalusa, Houma, Morgan City, Lafayette, New Iberia, Opelousas, Lake Charles, DeRidder, Leesville, Monroe, Ruston, Shreveport, Minden, Kenner, Covington

888-619-4771,
ext. 15868

888-619-4771,
ext. 15868

Little Rock, AR Fayetteville, Harrison, Mt. Home, Fort Smith, Russellville, Hot Springs, El Dorado, Camden, Jonesboro, Batesville, Blytheville, Little Rock, Pine Bluff, Forrest City, West Memphis, Sherwood, Searcy, Conway 866-758-1319,
ext. 11564
866-758-1319,
ext. 11564
Pasadena, TX Beaumont, Port Arthur, Galveston, Houston, Lufkin, Pasadena, Conroe, Angleton, Victoria, Longview, Marshall, Palestine, Tyler 866-563-4603,
ext. 30902
866-563-4603,
ext. 30902

Pine Bluff, AR

Enid, Stillwater, Oklahoma City, Shawnee, Tulsa, Bartlesville, Miami, Moore, Muskogee, Okmulgee

866-563-9693,
ext. 30716

833-950-2704

San Marcos, TX

Austin, Georgetown, San Antonio, Corpus Christi, Alice, McAllen, Mission, Brownsville, Harlingen, Temple, Bryan, Brenham, Kerrville, Seguin, San Marcos, Waco, Corsicana

866-388-9134,
ext. 22208

833-950-2385

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Denver Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number

Littleton, CO

Colorado, Wyoming

888-824-4384,
ext. 29911

888-824-4384,
ext. 29911

Salt Lake City, UT

Montana, Utah, North Dakota, South Dakota

866-851-5275,
ext. 16310

866-851-5275,
ext. 16310

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Kansas City Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Lincoln, NE Kansas,
Missouri,
Iowa,
Nebraska

866-592-1755,
ext. 23014

866-592-1755,
ext. 23014

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New York Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Rochester Upstate NY (WNY, Central New York, Finger Lakes, Northern Counties, Mohawk Valley, Capital District and Southern Tier) 855-248-0232 866-331-6759
ext. 25811
New York, NY New Jersey,
Downstate New York

PASS A-M
866-348-5403,
ext. 23648

PASS N-Z
866-348-5403,
ext. 23645

866-335-1089

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Philadelphia Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Petersburg, WV Maryland,
Delaware
1-877-405-288,
ext. 21604  
1-877-405-2885,
ext. 21604  
DC Downtown District of Columbia, Pennsylvania 1-866-752-0634<
ext. 17505  
1-866-752-0634,
ext. 17505  
Bristol, VA   Virginia,
West Virginia
1-866-687-8067,
ext. 13601
1-866-687-8067,
ext. 13601

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San Francisco Region

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number

Sierra West Area

Central California, Fresno, Hanford, Madera, Porterville, and Visalia

877-319-6862,
ext. 18616

888-256-3374,
ext. 27244

877-319-6862,
ext. 18600

855-207-4869,
ext. 13718

877-319-6862,
ext. 18616

888-256-3374,
ext. 27244

877-319-6862,
ext. 18600

855-207-4869,
ext. 13718
Sacramento, CA Sacramento, Eureka, Crescent City, Ukiah, Santa Rosa, Lakeport, Napa, Redding, Yreka, Modesto, Roseville, Auburn, Placerville

916-229-9947

916-229-9947

South Sacramento, CA Merced, Sonora, Stockton, Manteca, Chico, Yuba City, Oroville, Susanville, Sacramento, Lodi

866-708-3208,
ext. 20204 

866-708-3208,
ext. 20204 

San Bernardino, CA

Nevada, Inland CA (Riverside, Ontario, Hemet, San Bernardino, Pomona, Victorville, Fontana, Moreno Valley, Glendora)

866-964-0991,
ext. 12407

866-964-0991,
ext. 12407

San Diego, CA

California (San Diego, Anaheim, Brea, Chula Vista, El Cajon, Fountain Valley, Garden Grove, La Mesa, National City, Kearny Mesa, Mission Viejo, Oceanside,  Santa Ana, San Marcos), Guam, Hawaii, Samoa, Saipan

855-820-0097
PASS A-M
ext. 24059
PASS N-Z
ext. 24060

855-820-0097
PASS A-M
ext. 24059
PASS N-Z
ext. 24060

Oakland, CA

San Francisco, South and East Bay Counties, Marin, and Monterey Counties

888-527-9329,
ext. 26707

888-527-9329,
ext. 26707

Los Angeles Metro Area Alhambra, Los Angeles, Burbank, Chatsworth, Compton, El Monte, Glendale, Hollywood, Huntington Park, Lancaster, Montebello, Norwalk, Panorama City, Pasadena, San Fernando, Valencia, and Whittier

877-803-6308,
ext. 24615

877-255-1508,
ext. 27943

877-803-6308,
ext. 24615

877-255-1508,
ext. 27943
Phoenix, AZ Arizona, California (Needles, El Centro, Indio, Yucca Valley, and Palm Springs) 866-331-4359,
ext. 12887
866-331-4359,
ext. 12887

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Seattle Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Tri-Cities, WA  Washington, Alaska   (206) 615-3624
Albany, OR Idaho, Oregon   (206) 615-3629

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