Location of PASS Cadres


This page provides specific contact information about Plan to Achieve Self-Support (PASS) "cadres" of SSA employees who are experts in handling PASS applications.

Please do not use this contact information for obtaining general information about Social Security or for claims-related inquiries. Instead, please call 1-800-772-1213 (TTY 1-800-325-0778). If you are looking for your nearest Social Security office, please use our Local Office Search.

For specific information about PASS, call your area's PASS cadre.
Click on the map below or use the regional list to determine the PASS Cadre for your area.


Regions:
Atlanta - Boston - Chicago - Dallas - Denver
Kansas City - New York - Philadelphia - San Francisco - Seattle


Map of United States Seattle Region, includes Alaska, Washington, Oregon, Idaho Denver Region, includes Montana, North Dakota, South Dakota, Wyoming, Utah, Colorado San Francisco Region, includes California, Nevada, Arizona, Hawaii Kansas Region, includes Kansas, Missouri, Nebraska, Iowa Dallas Region, includes New Mexico, Texas, Oklahoma, Arkansas, Louisiana Chicago Region,includes Minnesota, Wisconsin, Michigan, Illinois, Indiana, Ohio New York Region, includes New York, New Jersey Boston Region, includes Connecticut, Rhode Island, Massachusetts, Vermont, Maine, New Hampshire Philadelphia Region, inlcudes Pennsylvania, West Virginia, Virginia, Maryland, Delaware, District of Columbia Atlanta Region, includes North Carolina, Kentucky, Tennessee, South Carolina, Mississippi, Alabama, Georgia, Florida

Atlanta Region

 
PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Birmingham, AL
Alabama,
Florida,
Georgia,
Kentucky,
Mississippi,
North Carolina,
South Carolina,
Tennessee
800-254-9489
205-801-4444
205-801-3483

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Boston Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Lynn, MA Connecticut,
Maine,
Massachusetts,
New Hampshire,
Rhode Island,
Vermont
866-467-9731,
ext. 11318
866-467-9731,
ext. 11318

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Chicago Region

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number

Chicago, IL

Chicago Metro,
Northern Indiana

877-479-9633
ext. 16834

877-479-9633
ext. 16834

Akron, OH

Northern Ohio
except Toledo

866-613-2774

866-613-2774

Grand Rapids, MI

Upper Peninsula, Michigan and Lower Peninsula, except Southeast Michigan

877-322-5883,
ext. 18873

877-322-5883,
ext. 18873

Indianapolis, IN

Southern Illinois,
Central/Southern IN

866-931-7057,
ext. 32554

866-931-7057,
ext. 32554

Lancaster, OH

Southern Ohio, Southeastern Indiana

877-841-5712,
ext. 20910

877-841-5712,
ext. 20910

Madison, WI Southern Wisconsin,
Central/Northern IL
866-807-5995,
ext. 26030
866-807-5995,
ext. 26030

Pontiac, MI

Southeast Michigan,
Toledo, Ohio

866-318-1858,
ext. 28449

866-318-1858,
ext. 28449

St. Paul, MN Minnesota and
Northern Wisconsin
866-667-6032,
ext. 34021
866-667-6032,
ext. 34021

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Dallas Region

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number

Albuquerque, NM Abilene, Brownwood, Albuquerque, El Paso, Farmington, Tuba City, Gallup, Chinle, Lubbock, Plainview, Odessa, Midland, Roswell, Carlsbad, Clovis, Hobbs, San Angelo, Big Spring, Santa Fe, Las Cruces, Las Vegas, Amarillo, Pampa, Laredo, Del Rio, Eagle Pass, 866-931-2876,
ext. 14671
866-931-2876,
ext. 14671

Dallas, TX

Dallas, Fort Worth, Sherman, Paris, Mt. Pleasant, Waxahachie, Greenville, Cleburne, McKinney, Denton, Wichita Falls, Durant, Lawton, McAlester, Poteau, Ada, Ardmore, Chickasha, Clinton, Texarkana

866-592-3688,
ext. 20626

866-592-3688,
ext. 20626

Lafayette, LA

Alexandria, Natchitoches, Baton Rouge, New Orleans, Hammond, Bogalusa, Houma, Morgan City, Lafayette, New Iberia, Opelousas, Lake Charles, DeRidder, Leesville, Monroe, Ruston, Shreveport, Minden, Kenner, Covington

888-619-4771,
ext. 15868

888-619-4771,
ext. 15868

Little Rock, AR Fayetteville, Harrison, Mt. Home, Fort Smith, Russellville, Hot Springs, El Dorado, Camden, Jonesboro, Batesville, Blytheville, Little Rock, Pine Bluff, Forrest City, West Memphis, Sherwood, Searcy, Conway 866-758-1319,
ext. 11564
866-758-1319,
ext. 11564
Pasadena, TX Beaumont, Port Arthur, Galveston, Houston, Lufkin, Pasadena, Conroe, Angleton, Victoria, Longview, Marshall, Palestine, Tyler 866-563-4603,
ext. 30902
866-563-4603,
ext. 30902

Pine Bluff, AR

Enid, Stillwater, Oklahoma City, Shawnee, Tulsa, Bartlesville, Miami, Moore, Muskogee, Okmulgee

866-563-9693,
ext. 30716

833-950-2704

San Marcos, TX

Austin, Georgetown, San Antonio, Corpus Christi, Alice, McAllen, Mission, Brownsville, Harlingen, Temple, Bryan, Brenham, Kerrville, Seguin, San Marcos, Waco, Corsicana

866-388-9134,
ext. 22208

833-950-2385

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Denver Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number

Littleton, CO

Colorado, Wyoming

888-824-4384,
ext. 29911

888-824-4384,
ext. 29911

Salt Lake City, UT

Montana, Utah, North Dakota, South Dakota

866-851-5275,
ext. 16310

866-851-5275,
ext. 16310

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Kansas City Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Lincoln, NE Kansas,
Missouri,
Iowa,
Nebraska

866-592-1755,
ext. 23014

866-592-1755,
ext. 23014

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New York Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Buffalo, NY Upstate NY (WNY, Central New York, Finger Lakes, Northern Counties, Mohawk Valley, Capital District and Southern Tier) 855-248-0232 855-881-0218,
ext. 30246
New York, NY New Jersey,
Downstate New York

PASS A-M
866-348-5403,
ext. 23648

PASS N-Z
866-348-5403,
ext. 23645

866-335-1089

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Philadelphia Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number

Towson, MD

Delaware,
District of Columbia,
Maryland,
Pennsylvania,
Virginia,
West Virginia

866-667-7698,
ext. 12639 or
ext. 12640

866-667-7698,
ext. 12639 or
ext. 12640

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San Francisco Region

PASS Cadre
Location

Jurisdiction

Toll-free Number

Local Number

Anaheim, CA

Los Angeles,
Orange County,
Kern County,
Ventura County

866-657-3133,
ext. 22632

866-657-3133,
ext. 22632

Torrance, CA Central California, Fresno, Hanford, Madera, Porterville, and Visalia

877-319-6862,
ext. 18616

877-319-6862,
ext. 18616

Redding, CA Sacramento, Auburn, Lodi, Merced, Modesto, Placerville, Northern California, Stockton, Napa, Santa Rosa, Manteca, Roseville, Sonora

866-964-9983,
ext. 28607

866-964-9983,
ext. 28607

San Bernardino, CA

Nevada

866-964-0991,
ext. 12407

866-964-0991,
ext. 12407

San Diego, CA San Diego,
Riverside,
Imperial and San Bernardino Counties,
Hawaii,
Arizona,
Pacific Islands

855-820-0097
PASS A-M
ext. 24059
PASS N-Z
ext. 24060

855-820-0097
PASS A-M
ext. 24059
PASS N-Z
ext. 24060

San Francisco, CA

San Francisco, South and East Bay Counties, Marin and Monterey Counties

866-964-5051,
ext. 19742

866-964-1726,
ext. 19742

Santa Maria, CA San Luis Obispo, Santa Maria, and Santa Barbara 866-331-2316,
ext. 25528

866-362-9019,
ext. 25528

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Seattle Region

PASS Cadre
Location
Jurisdiction Toll-free Number Local Number
Mt. Vernon, WA   Washington, Alaska 866-931-6149 ext. 23405 866-931-7108
Twin Falls, ID Idaho, Oregon 866-748-2087 ext. 17033 866-748-2087 ext. 17033

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