Frequently Asked Questions.
Find answers to your frequently asked questions. If you can't find the answer, you'll be given an opportunity to ask a question.
What you can do online
By calling 1-800-772-1213, you can use our automated telephone services to get recorded information and conduct some business 24 hours a day.
If you can't handle your business through our automated services, you can speak to a representative between 7 a.m. and 7 p.m. Monday through Friday:
If you are deaf or hard of hearing, call our toll-free TTY number, 1-800-325-0778, between 7a.m. and 7 p.m. Monday through Friday.
Use our Social Security Office Locator to find your local office.
If you have a problem, first contact your local office or call our 800 number. If you still need additional help, you may write to us at:
Regional Public Affairs Office
P.O. Box 4201
Richmond, CA 94804
If you can't find an answer to your questions at our Frequently Asked Questions you can e-mail us at: SF.RPA@ssa.gov
Please do not send any personal information, especially Social Security numbers, in your feedback.