Social Security Online: What You Can Do Online

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Field Office Locator
Use your ZIP code to locate the closest Social Security Office.
Available Weekdays (except 2 AM - 3 AM)
Saturday 5 AM - 11 PM
Sunday 8 AM - 10 PM
Holidays 5 AM - 11 PM

Benefit Eligibility Screening Tool (BEST)

Use our Benefit Eligibility Screening Tool to find out if you may be eligible for benefits from a program Social Security administers.
(Available anytime.)

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Get email updates when this information changes.

Note: The "Bookmark" above links to a 3rd party service that is not affiliated with the Social Security Administration. [Disclaimer]

Online Services Hours of Operation*:
(All times ET)
Weekdays 5 AM - 1 AM
Saturday 5 AM - 11 PM
Sunday 8 AM - 10 PM

5 AM - 11 PM on these holidays:
New Year's Day
Independence Day
Thanksgiving Day
Christmas Day

Hours for all other holidays are: 5 AM - 1 AM

*Note: Some online applications have additional "Hours of Operation."

Alert: Our online application that lets you "Select or change the way you receive information," is being upgraded. That online application will not be available from 12:01 AM (Eastern Time) on Saturday, March 20th, until the upgrade is completed that Saturday afternoon.

You will still be able to use the rest of our online services while "Select or change the way you receive information" is not available.

We apologize for any inconvenience and invite you to use all our online services on Saturday evening.

Apply for benefits

You can:

Apply for Social Security retirement or spouse's benefits.
Apply for Social Security disability benefits (includes the Adult Disability Report).
Begin or continue the Adult Disability Report.
When you apply for any type of disability benefits, we need information about your medical, work, and education history to help us decide if you are disabled.
Apply for extra help with your Medicare prescription drug costs.
Apply for Medicare benefits.
Check your application status.
If you applied for Social Security benefits, you can check the status of your application online. (Not available for SSI.)
Appeal our recent medical decision about your disability claim or continue the appeal you already started.

Do you qualify for benefits?

You can:

Find out what benefits you can apply for
Use our screening tool to help identify all the different Social Security programs for which you may be eligible. (Available anytime.)
Find out if you can get extra help with your Medicare prescription drug costs.

Estimate your future benefits

You can:

Use our Retirement Estimator for a retirement estimate based on real time access to your earnings record.
(The secure log-in requires your name, Social Security number, date & place of birth and mother's maiden name.)
Extra hours (Eastern Time): This service is available all day (except 2 AM - 3 AM) on weekdays and holidays.
Find your full retirement age. (Available anytime.)
Use our benefit planners to calculate your retirement, disability and survivors benefits. (Available anytime.)
Request a Social Security Statement
Get your personal earnings report and benefit estimates by mail.
This service is available (Eastern Time):
Weekdays - All day (except 2 AM - 3 AM),
Saturday 5 AM - 11 PM,
Sunday 8 AM - 10 PM,
Holidays 5 AM - 11 PM.
Block online and automated telephone access to your personal information.
Extra hours (Eastern Time): This service is available on Sunday until 11:30 PM.

If you get Social Security benefits...

You can:

Change your address or telephone number.
Note: You cannot use this online service if you also receive SSI.
This service is available (Eastern Time):
Weekdays and holidays - All day (except 2 AM - 3 AM),
Saturday 5 AM - 11 PM,
Sunday 7 AM - 11 PM.
Get a replacement Medicare Card.
Request a Proof of Income letter.
Get a letter that verifies your Social Security benefit information. (Includes Medicare and SSI.)
Get a Form 1099/1042S -- Social Security Benefit Statement. Replace the lost, damaged, or missing tax summary of your Social Security benefits for 2009. (Not available for SSI).
Select or change the way you receive information from Social Security if you are blind or visually impaired.
This service is available (Eastern Time):
Weekdays and holidays - All day (except 2 AM - 3 AM),
Saturday 5 AM - 11 PM,
Sunday 7 AM - 11 PM.
Choose your password.
If you received a password request code (PRC) letter, you can choose your password.
Extra hours (Eastern Time): This service is available on Sunday until 11:30 PM.
Get a password when
- You want password access to information about your benefits.
- You lost, forgot, or do not have your password or password request code (PRC).
- Your password request code has expired.
Extra hours (Eastern Time): This service is available on Sunday until 11:30 PM.
Block electronic and automated telephone access to your personal information.
Extra hours (Eastern Time): This service is available on Sunday until 11:30 PM.

If you get Supplemental Security Income (SSI) benefits...

You can:

Get a replacement Medicare Card.
Request a Proof of Income letter.
Get a letter that verifies your benefit information. (Includes Social Security and Medicare.)
Select or change the way you receive information from Social Security if you are blind or visually impaired.
This service is available (Eastern Time):
Weekdays and holidays - All day (except 2 AM - 3 AM),
Saturday 5 AM - 11 PM,
Sunday 7 AM - 11 PM.
Block electronic and automated telephone access to your personal information.
Extra hours (Eastern Time): This service is available on Sunday until 11:30 PM.

Choose your password or block electronic access

If you get Social Security benefits, you can:
- Choose your password.
  If you received a password request code (PRC) letter, you can choose your password.
- Block electronic access to your records.
- Get a password when
  - You want password access to information about your benefits.
  - You lost, forgot, or do not have your password or password request code (PRC).
  - Your password request code has expired.
Block electronic and automated telephone access to your personal information.
(Available for everyone.)

Extra hours (Eastern Time): All of our Password Services are available on Sunday until 11:30 PM.

If you have a password...

You can:

Check your information and benefits.
See the contact, direct deposit, Medicare and payment information we have on file for you.
Change your address or telephone number.
Note: You cannot use this online service if you also receive SSI.
This service is available (Eastern Time):
Weekdays and holidays - All day (except 2 AM - 3 AM),
Saturday 5 AM - 11 PM,
Sunday 7 AM - 11 PM.
Start or change direct deposit.
Change your password or block electronic access to your personal information.
Extra hours (Eastern Time): These services are available on Sunday until 11:30 PM.

Services for businesses, governments, payees and third parties

You can:

Use Business Services Online to report wages.
Extra hours (Eastern Time): This service is available on Sunday until 11:30 PM.
Verify Social Security numbers.
Extra hours (Eastern Time): This service is available on Sunday until 11:30 PM.
Use Government to Government Services Online.
Extra hours (Eastern Time): This service is available on Sunday until 11:30 PM.
Submit health or school records related to disability claims using Electronic Records Express.
Hours of operation (Eastern Time): This service is available all day
Monday (except 1:30 AM - 3:30 AM),
Tuesday - Sunday (except 1:30 AM - 2:30 AM).
Note: The hours of operation do not change on holidays.
Select or change the way you receive information from Social Security if you are a Representative Payee and you are blind or visually impaired.
This service is available (Eastern Time):
Weekdays and holidays - All day (except 2 AM - 3 AM)
Saturday 5 AM - 11 PM,
Sunday 7 AM - 11 PM.
File a Representative Payee Accounting Report.
Extra hours (Eastern Time): This service is available on Sunday until 11:30 PM.


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