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Make or change an appointment

Schedule an appointment if you want help. We’ll also let you know if you can complete your task online.

Schedule an appointment

Answer a few questions so we can connect you with the right service. Your appointment may be by phone or in person.

Appointment support

Change or cancel an appointment

Use the link in the confirmation email or text message we sent when you scheduled your appointment. If a representative scheduled your appointment for you, you'll also need the code they gave you. If you're missing either, call us.

Get help with appointments

Available in most U.S. time zones Monday through Friday, 8 a.m. to 7 p.m., in English, Spanish, and other languages.

Call +1 800-772-1213

Tell the representative you want to schedule, change, or cancel a phone or in-person appointment.

Call TTY +1 800-325-0778 if you're deaf or hard of hearing.