Employer Reporting Service Center

Social Security's toll-free line to help employers with wage reporting questions or problems.

Phone: 1-800-772-6270 (TTY 1-800-325-0778) Monday through Friday, 7 a.m. to 7:00 p.m., Eastern Time
E-mail: employerinfo@ssa.gov

Access and Registration

For assistance with the credential and identity verification process.

• Login.gov Help Center
  • 1-844-875-6446
• ID.me Help Center
  • Virtual help ONLY
• National 1-800 #:
  • For registration issues relating to the Social Security online accounts.
  • 1-800-772-1213

Electronic W-2/W-2c Reporting Using the Business Services Online Website

For technical support such as connection and transmission questions or about using Social Security's Business Services Online website for filing Forms W-2/W-2c electronically.

Phone: 1-888-772-2970 (TTY 1-800-325-0778) Monday through Friday, 7:00 a.m. to 5:30 p.m., Eastern Time
Fax: 1-410-597-0237
E-mail: bso.support@ssa.gov

For assistance, visit IRS.gov at https://www.irs.gov/. Guidance for preparation, filing employment taxes and information returns can be found by searching using a keyword or term.

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