The Business Services Online (BSO) tutorial provides an introduction to the using BSO. It is for employers and submitters who would like to explore the business services available using BSO.

BSO is divided into 9 individual sections. The contents are generic in nature and do not provide specific instructions for every possible use of BSO.

You will need the Adobe Acrobat Reader version 5.0 (recommended) to view the tutorial. If you do not have the Acrobat Reader version 5.0 on your computer, you can download a free copy of the Acrobat Reader now.

For additional information, please call 1-800-772-6270 (TTY 1-800-325-0778), or send an email to our Employer Reporting Service Center.

Guías disponibles en Español


Please note that as of March 25, 2023, the registration and log in process has changed. Please be patient as we work to update our site with changes to our videos, tutorials and handbooks that reflect this change.

Tutorial Links

How to use....

silver ballHelpful Tips (PDF)

silver ballTaxpayer First Act (PDF)

silver ball Here's what BSO can do for you (PDF)

silver ball Business Services Online Overview (Word Document)  | (PDF)

silver ball Business Services Online Registration (Word Document) | (PDF)

silver ball Accessing EWR Suite of Services (Word Document) | (PDF)

silver ball Wage File Upload (Word Document) | (PDF)

silver ball Special Wage Payments (Word Document) | (PDF)

silver ball W-2 Online (Word Document) | (PDF)

silver ball W-2c Online (Word Document) | (PDF)

silver ball Submission Status (Word Document) | (PDF)

silver ball Employer Report Status (Word Document) | (PDF)

silver ball Request Resubmission Extension
   (Word Document) | (PDF)

silver ball Social Security Number Verification Service (Word Document) | (PDF)