The Business Services Online (BSO) tutorial provides an introduction to the using BSO. It is for employers and submitters who would like to explore the business services available using BSO.

BSO is divided into 9 individual sections. The contents are generic in nature and do not provide specific instructions for every possible use of BSO.

You will need the Adobe Acrobat Reader version 5.0 (recommended) to view the tutorial. If you do not have the Acrobat Reader version 5.0 on your computer, you can download a free copy of the Acrobat Reader now.

For additional information, please call 1-800-772-6270 (TTY 1-800-325-0778), or send an email to our Employer Reporting Service Center.

Guías disponibles en Español

Tutorial Links

How to use....

Helpful Tips (PDF)

Decoding the BSO Activation Codes (PDF)

Here's what BSO can do for you (PDF)

Business Services Online Overview (Word Document)  | (PDF)

Business Services Online Registration (Word Document) | (PDF)

Wage File Upload (NEW) (Word Document) | (PDF)

Special Wage Payments (Word Document) | (PDF)

W-2 Online (Word Document) | (PDF)

W-2c Online (Word Document) | (PDF)

Submission Status (Word Document) | (PDF)

Employer Report Status (Word Document) | (PDF)

Request Resubmission Extension
   (Word Document) | (PDF)

Social Security Number Verification Service (Word Document) | (PDF)