Alert
Due to the COVID-19 pandemic, our BSO Customer Service and Technical Support staff is currently limited and hold times on the phone may be longer than usual. If you need immediate assistance, our toll free number is 1-800-772-6270 (TTY 1-800-325-0778) and is available Monday through Friday, 7 a.m. to 7:00 p.m., Eastern Time.
For general assistance, you may send us an email at employerinfo@ssa.gov. For technical assistance, please send us an email at bso.support@ssa.gov. We thank you in advance for your patience and understanding.
Register to Use Business Services Online
You must register to use Business Services Online – Social Security’s suite of services that allows you to file W-2/W-2Cs online and verify your employees’ names and Social Security numbers against our records.
File W-2s/W-2Cs Online
This service offers fast, free, and secure online W-2 filing options to CPAs, accountants, enrolled agents, and individuals who process W-2s (the Wage and Tax Statement) and W-2Cs (Statement of Corrected Income and Tax Amounts).
Verify Employees’ Social Security Numbers
The Social Security Number Verification Service allows employers to verify the names and Social Security numbers of current and former employees for wage reporting purposes only.
Social Security also offers the Consent Based Social Security Number Verification Service.
Helpful Hints to Electronic Filing NEW
Online Services for Employers, CPAs, Accountants, Enrolled Agents and Individuals
- Social Security Program Rates & Limits (Tax Rates)
- AccuWage Software
- Information for Software Developers
- Recordkeeping – Using Publication 15
- Specifications for Filing Forms W-2 and W-2c Electronically (EFW2/EFW2C)
- Online Error Reference Material
- File-Edit Tips for W-2
- Online Security Policy
- The Privacy Act And The Freedom of Information Act
Videos
How to:
- Use Business Services Online (BSO) - An Overview
- Input Activation Codes in BSO (one-time required step to retrieve name and SSN errors)
- Retrieve Name and SSN Errors in BSO
- Fix Errors using W-2c in BSO
- Use the Social Security Number Verification Service (SSNVS)
- Use the Manual Data Entry Method in SSNVS
- Upload an Electronic File in SSNVS
Tutorials
How to:
Handbooks
- Forms W-2/W-3 Instructions
- Form 941 - Employer's Quarterly Federal Tax Return Form
- The Social Security Number Verification Service
- Determining a Valid Social Security Number
- Publication 15, (Circular E), Employer's Tax Guide--Reporting Sick Pay
- Social Security Number Randomization Frequently Asked Questions
- Electronic Wage Reporting (Forms W-2)
- Specifications for Filing Forms W-2 and W-2c Electronically (EFW2/EFW2C)
- Tax Year 2019 Substitute W-3/W-2 2-D Barcoding Standards
- Electronic Data Transfer Guide
- Wage Reporting for CPAs, Accountants and Enrolled Agents
- Apply for an Employer identification Number Online
• Register or;
• Complete Phone Registration
Business Services Online (BSO)
Saturday: 5 AM - 11 PM ET
Sunday: 8 AM - 11:30 PM ET
About W-2 Filing
- Customer Support
- Electronic W-2/W-2c Filing Handbook
- Helpful Government Resources
- FIRE (1099) Filing Information Returns Electronically
- Electronic Wage Reporting Web Service (EWRWS)
- Employer W-2 Filing
W-2 Filing Assistance
- Checklist for W-2 Online Filing
- AccuWage Online
- Specifications for Filing Forms W-2 and W-2c Electronically (EFW2/EFW2C)
- Paper Forms W-2 & Instructions
- If You're Self-Employed
- Frequently Asked Questions
- Ask a Wage Reporting Expert
- Tax Forums and Speaking Engagements
- E-Verify - U.S. Citizenship and Immigration Services
- Customer Support
- Employer Feedback